João Ferreira - Hands-On Microsoft Teams: A practical guide to enhancing enterprise collaboration with Microsoft Teams and Microsoft 365, 2nd Edition
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- Book:Hands-On Microsoft Teams: A practical guide to enhancing enterprise collaboration with Microsoft Teams and Microsoft 365, 2nd Edition
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Harness the power of Teams to improve enterprise productivity and engagement
Key Features- Updated with new chapters on Teams templates, the special editions of Teams, and Microsoft Viva
- Customize Teams for increased efficiency, collaborate with best practices, and use advanced Teams functionalities to your advantage
- Extend Teams through integration with Microsoft services such as PowerShell, SharePoint, Power Apps, and Power Automate
Microsoft Teams is your entry point to communication and collaboration in the modern workplace. In Hands-On Microsoft Teams, experienced Microsoft 365 certified professional Joao Ferreira shows you how to use Microsoft Teams to its full potential through practical tutorials.
This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. Youll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings.
Youll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didnt know existed. Along the way, youll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity.
Whether youre an administrator, manager, or team member, by the end of this book youll be confident in using everything Microsoft Teams has to offer.
What you will learn- Perform scheduling and manage meetings, live events, and webinars
- Create and manage Microsoft Teams templates to streamline company processes
- Deal with permissions and security issues in managing private and public teams and channels
- Extend Microsoft Teams using custom apps, Microsoft 365, and PowerShell automation
- Build your own Teams app with The Developer Portal without writing any code
- Deploy helpful chatbots using QnA Maker and Power Virtual Agents
- Explore Teams use cases for education, frontline work, and personal life
- Bring together knowledge, learning, resources, and insights with the new employee experience platform, Microsoft Viva
This Microsoft Teams book is for business professionals looking to use Teams for improving collaboration in an enterprise environment. The book will also be useful for Microsoft 365 administrators interested in implementing Microsoft Teams effectively.
Table of Contents- Microsoft Teams Basics
- Microsoft Teams Core Features
- How to Use Microsoft Teams - Chats and Conversation
- How to Use Microsoft Teams-Meetings, Webinars, and Live Events
- Private vs Public vs Shared: Teams and Channels
- Teams Templates
- Employee Experience in Microsoft Teams using Microsoft Viva
- Other Teams Use Cases
- Extending Microsoft Teams Using Apps
- Extending Microsoft Teams Using Custom Apps and Microsoft 365
- Building Your Own App for Microsoft Teams Using the Developer Portal
- Building Your Own Bot for Microsoft Teams
- Microsoft Teams PowerShell - A tool for Automation
João Ferreira: author's other books
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Hands-On Microsoft Teams
Second Edition
A practical guide to enhancing enterprise collaboration with Microsoft Teams and Microsoft 365
Joo Ferreira
BIRMINGHAMMUMBAI
Hands-On Microsoft Teams
Second Edition
Copyright 2021 Packt Publishing
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.
Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing or its dealers and distributors, will be held liable for any damages caused or alleged to have been caused directly or indirectly by this book.
Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.
Producer: Suman Sen
Acquisition Editor Peer Reviews: Saby D'silva
Project Editor: Parvathy Nair
Content Development Editor: Lucy Wan
Copy Editor: Safis Editing
Technical Editor: Tejas Mhasvekar
Proofreader: Safis Editing
Indexer: Hemangini Bari
Presentation Designer: Pranit Padwal
First published: April 2020
Second edition: December 2021
Production reference: 1031221
Published by Packt Publishing Ltd.
Livery Place
35 Livery Street
Birmingham
B3 2PB, UK.
ISBN 978-1-80107-527-5
www.packt.com
Joo Carlos Oliveira Ferreira is a Microsoft MVP in the Office Development and Windows Insider categories. With a degree in computer science, Joo has been working with Microsoft technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft modern workplace. A true tech enthusiast, Hands-On Microsoft Teams and Hands-On Microsoft Lists book author, and author of four blogs, he writes weekly about SharePoint, Microsoft Teams, and Microsoft Lists.
Hands-On Microsoft Teams was the first title I had the pleasure to write with Packt a few months before the pandemic hit the world, sending everyone home to a new and unknown remote work lifestyle. While the first edition taught a lot of Microsoft Teams users how to use the platform, this second edition will teach you how to bring the platform to a whole new level with all the new features that have been released over the last 2 years.
None of this would have been possible without the support of my family, my fiance Francisca Peixoto, and my friends, who gave me confidence and helped me to keep up the writing pace.
Thanks to everyone at Packt, who taught me so much about the book-writing process and offered valuable suggestions that will ultimately make you a Microsoft Teams hero.
James Arber is a Microsoft MVP and Unified Communications consultant at Telstra Purple from Melbourne, Australia. He has been helping businesses with their journey to UC using Skype for Business and Microsoft Teams for more than 10 years. Before that, he was working on SIP-based enterprise phone systems and even installing car phones. When he's not working, James is usually getting dirty working on cars or messing about with his four kids.
I'd like to thank my wife, Sarah Arber, for putting up with my absence during many nights in front of a computer screen; Greig Sheridan, for believing in me and being the fabulous mentor he is; James Turner, for taking in the scruffy kid I was and turning him into something presentable; as well as the entire Microsoft Teams community, for supporting one another.
Microsoft Teams, released in 2017, is a communication platform that evolved from Microsoft's Skype for Business. In a single platform, Teams integrates most of the services included in Microsoft 365 and offers the perfect solution for chat, video calling, and file storage, while still providing extensibility endpoints that allow anyone to build business processes and applications inside Microsoft Teams.
This Microsoft Teams book is for power users and business professionals looking to use Teams to improve collaboration in an enterprise environment. It will also be useful to Microsoft 365 administrators interested in implementing Microsoft Teams effectively by gaining knowledge and picking up expert tips and best practices to ensure good governance.
Chapter 1, Microsoft Teams Basics, enumerates each individual element of Microsoft Teams. These are the key concepts that you need to get to grips with in order to understand how to use the platform. The chapter also explains the other platforms from Microsoft 365 that are used when a team is created in Teams. This helps you understand how things are connected inside the Microsoft ecosystem, and how they are exposed and made available in a single location inside Microsoft Teams.
Chapter 2, Microsoft Teams' Core Features, covers all the default features that exist in Microsoft Teams out of the box. It provides a detailed explanation of all the features, including search, filters, commands, and the calendar, and explains where the data generated by each of the features is stored.
Chapter 3, How to Use Microsoft Teams: Chats and Conversation, explains the base features that make Microsoft Teams one of the best collaboration platforms on the market. It goes through all the details associated with the chat feature for 1:1 and team chats.
Chapter 4, How to Use Microsoft Teams: Meetings, Webinars, and Live Events, covers meeting functionalities in detail, from scheduling to sharing screens. It also gets into the admin options for enabling meeting features for guest users, such as remote control during a meeting. It covers the available options Webinars and Live Events for organizing events for a broader audience of up to 10,000 attendees.
Chapter 5, Private vs Public vs Shared: Teams and Channels, covers teams and channels and the levels of privacy that can be defined for each. It highlights the differences between public, private, and shared channels and dives into the details of the architecture with scenarios that help you to understand when to use each one.
Chapter 6, Teams Templates, covers the templating feature available in Microsoft Teams for end users and administrators. With Microsoft Teams templates, your organization will speed up the creation of new teams while maintaining consistency across them.
Chapter 7, Employee Experience in Microsoft Teams Using Microsoft Viva, covers the new employee experience suite of products available from Microsoft Teams. In this chapter, you will get an overview of Viva Connections, Viva Learning, Viva Insights, and Viva Topics, with a detailed explanation of how each one will help you to keep your life at work balanced and organized.
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