Praise for You Raised Us, Now Work with Us
Rikleen takes on the mythology that Millennials are soft and entitled and turns it on its head. With original research and a wealth of fresh and powerful voices, she draws a more complex and nuanced portrait of a young, tech-savvy, highly skilled and dedicated generation with a different definition of success. That they put more stock in efficiency, quality, and performance rather than in the tried and true long hours of face time in the office is, Rikleen points out, something not to be denigrated but celebrated. Essential Reading for employers, employees, and parents of any generation.
Brigid Schulte, author of the New York Times bestselling Overwhelmed: Work, Love, and Play When No One Has the Time ; long-time, Pulitzer Prizewinning journalist; director of the Better Life Lab at New America
If you look at the organizational pyramid of many of todays companies and apply a generational label to each typical level in the hierarchy, you will generally find boomers in top management, Gen Xrs in middle management, and Millennials in lower management. It is in the latter group where a majority of day-to-day client contact occurs. In my former company, a global financial services organization of more than 30,000 people, I and 10 other boomers focused on strategic decisions; roughly 1,000 Gen X middle managers transformed those decisions into local actions; and all the rest, roughly 29,000 out of 30,000, most of whom were under 30, delivered our products and services to our customers, working with them every day, and shaping their opinion of our company.
These groups do not think alike. As a leader, it is critical to understand how they are not alike and to harness that knowledge for the greater good of the enterprise, as well as for each member of these groups. That understanding can clearly be found in Lauren Rikleens book. It is a must read for those making major decisions for their companies. Understanding how those decisions will be executed means understanding who will execute them. That understanding can start here.
Ron Logue, former CEO, State Street Corporation
There is a long tradition of the older generation misunderstanding and denigrating the younger generation, but it need not always be so. Lauren Rikleen presents a healthy alternative to this pattern in her wise and informative book. Drawing on her own research as well as other studies and presenting survey findings along with individual perspectives, she explains todays emerging adults to their potential employers and colleagues, to the benefit of both sides. This book provides a road map toward a workplace that is not only more productive, but also more harmonious and humane.
Dr. Jeffrey Jensen Arnett, Clark University, co-author (with Elizabeth Fishel) of When Will My Grown-Up Kid Grow Up?
Generational differences are causing uncertainty and strife in the uncharted waters of the digital economy, but they dont have to. In You Raised Us, Now Work with Us , Lauren Rikleen does a brilliant job of outlining the nuances behind many of the stereotypes that befall Boomers, Gen Xers, and Millennialsparticularly critical as more Millennials enter the workforce at the same time Boomers are delaying their retirements. Her book paves the way for workers of all ages to not just tolerate generational differences, but thrive by embracing the best of them. Backed by data and powerful anecdotes, Rikleen has written the manual we need to redefine team effectiveness and workplace success for the new millennium.
Jenny Blake, author of Life After College
YOU RAISED US, NOW WORK WITH US
YOU RAISED US, NOW WORK WITH US
MILLENNIALS, CAREER SUCCESS, AND BUILDING STRONG WORKPLACE TEAMS
LAUREN STILLER RIKLEEN
Cover design by El Jara/ABA Publishing
Interior design by Betsy Kulak/ABA Publishing
The materials contained herein represent the opinions of the authors and/or the editors, and should not be construed to be the views or opinions of the law firms or companies with whom such persons are in partnership with, associated with, or employed by, nor of the American Bar Association unless adopted pursuant to the bylaws of the Association.
Nothing contained in this book is to be considered as the rendering of legal advice for specific cases, and readers are responsible for obtaining such advice from their own legal counsel. This book is intended for educational and informational purposes only.
2016 American Bar Association. All rights reserved.
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Library of Congress Cataloging-in-Publication Data
Library of Congress Cataloging-in-Publication Data
Names: Rikleen, Lauren Stiller, author.
Title: You raised usnow work with us : millennials, career success, and building strong workplace teams / Lauren Rikleen.
Description: Paperback edition. | Chicago, Illinois : American Bar Association, [2016] | Updated edition of the hardback originally published in 2014. | Includes bibliographical references and index.
Identifiers: LCCN 2015045552 (print) | LCCN 2016000299 (ebook) | e-ISBN: 978-1-63425-429-8
Subjects: LCSH: Conflict of generations in the workplace. | Generation YEmployment. | Generation YAttitudes. | Personnel management. | Management. | Intergenerational communication. | Intergenerational relations.
Classification: LCC HF5549.5.C75 R55 2016 (print) | LCC HF5549.5.C75 (ebook) | DDC 658.3/120842dc23
LC record available at http://lccn.loc.gov/2015045552
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To our Millennial children, Alex and Ilyse, with the hope that this book will help their generation and ours find the best of each other in the workplace, and to my husband, Sander, for his constant support and unfailing wisdom. And in loving memory of my mom, Elaine Stiller, and her sister, Sylvia Waterman, both of whom passed between the release of the first edition and the paperback. I find solace in thinking of them reunited with my dad and my uncle.
Contents
Acknowledgments
In a book about the Millennial generation, it is appropriate that much of my gratitude is directed to Millennials. Throughout the research and writing process, Millennials were at the ready, helping me think through ideas and offer suggestions.
Much of this book is based on a survey that was developed by Jae Ho Kim, then a student intern from Babson College, now a young professional living in South Korea. Jae Hos assistance developing the questions in each of the subject areas covered in the survey helped ensure that the voice of the Millennials is heard in each of the chapters.
I am also deeply grateful to the gifted cadre of Boston College students who worked with me. I feel fortunate that Natalie Sileno sought me out after a presentation I made at a BC event and hope she did not come to regret her kind offer to undertake a summer internship with me, which extended into her senior year (just prior to beginning her adventures at our soon-to-be-shared alma mater, Boston College Law School).