Kindness in business is whats needed now. Jills strategies and tactics deliver excellence. Devour and study this book, youll be glad you did!
John Gray, author of Beyond Mars and Venus
The Profit of Kindness is THE book on making more money with kindness at the helm. Ive known Jill many years, and with her business smarts and great heart, shes the woman who shows you how to make your business successful.
Loral Langemeier, millionaire maker, five-time New York Times best-selling author, Yes! Energy
The Profit of Kindness is the Bible for the most powerful way to conduct business in todays changing marketplace. If youre looking for a proven step by step plan to exponentially grow your business and secure new customers and clients, this book is it!
Steve Olsher, New York Times best-selling author, What is your WHAT?, host of Reinvention Radio
The Profit of Kindness is packed with so many ways to be successful by doing what feels great, provides fulfillment and uplifts our lives and the lives of the people we serve. The guiding principles in this book will allow everyone to enjoy every interaction more while thriving in business.
Caterina Rando, publisher, Thriving Women in Business Magazine
The Profit of Kindness is an inspiring reminder that when we show kindness to others, wonderful circumstances we could not have anticipated can come to us. Kindness is a powerful doorway to profits.
Randy Peyser, author of The Power of Miracle Thinking
Jill Lublin has done it again. Shes written another life-changing book, this one demonstrating her remarkable depth, wisdom, and expansiveness in a whole new way. In The Profit of Kindness, youll discover not only the power of kindness in your life but your own capacity to change the world around you through being radically kind. Jill is the real deal in business, relationships, and life. Following her lead can only enhance and enliven your life immensely.
Bill Bauman, PhD
In your hands you hold a gem of a book. Kindness will keep customers coming back again and again. It will cement your relationships for life.
Mark LeBlanc, author of Never Be the Same and Growing Your Business!
The Profit of Kindness is the most important book for our times. Jills strategies and knowledge is so key for companies. With her background and knowledge, she is the new voice for kindness!
Greg Reid, best-selling author, Secret Knock
The Profit of Kindness is a book well worth reading! Jill Lublin does an excellent job delivering important information necessary to succeed in your business and your personal life. Its a beautifully written book, which hits upon two key elements: kindness and respect. I fully agree with the author that our financial success is born out of our ability to connect with other people. It far outweighs our knowledge and skills. It is paramount to building relationships. Kudos on a Must Read book!
Ron Klein, The Grandfather of Possibilities, inventor, Credit Card Magnetic Strip-Validity Checking System, Developer, MLS for Real Estate, Voice Response for Banking Industry, Bond Quotation and Trade Information System for NYSE, Strategic Advisor, mentor, speaker
I confessI love Jill Lublin as a person and admire her as a professional. Her publicity workshops have truly impacted my business success. The Profit of Kindness offers a plethora of priceless tools, exciting research and clear guidance on how to lead powerfully, communicate effectively, connect emotionally and thrive in every area of life with kindness as the cornerstone. Some of her stories and examples are literally jaw-droppingand made me see the immense value of upping my own kindness game.
Debra Poneman, best-selling author, founder of Yes to Success Seminars and co-founder of Your Year of Miracles Mentoring Program for Women
In Jill Lublins newest book The Profit of Kindness, she uses her gifts of wisdom, amazing publicity skills, intuition, and her compassionate heart to teach any business owner how to be more kind in their business, and make more profittwo essential elements for true success! Working with and knowing Jill for many years, her amazing strategies and expertise have been of great help to me, and my author clients. Keep this book handy for reference and reminders. Youll be glad you did!!
Christine Kloser, The Transformation Catalyst, author and mentor
Jills The Profit of Kindness is who she really is, and all her knowledge and wisdom wrapped up into a simple formula that any company can follow. Implement this system and watch your productivity and profits soar!
Christian Mickelsen, CEO, Future Force, Inc.
The Profit of Kindness
How to Influence Others, Establish Trust, and Build Lasting Business Relationships
JILL LUBLIN
Copyright 2017 by Jill Lublin
All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.
THE PROFIT OF KINDNESS
TYPESET BY KARA KUMPEL
COVER DESIGN BY HOWARD GROSSMAN/12E DESIGN
Printed in the U.S.A.
To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or MasterCard, or for further information on books from Career Press.
The Career Press, Inc.
12 Parish Drive
Wayne, NJ 07470
www.careerpress.com
Library of Congress Cataloging-in-Publication Data
CIP Data Available Upon Request.
To God, who makes my life and light possible. May I always spread great messages to make a difference and serve the world. I am continuously grateful for all your blessings.
Acknowledgments
As this book emphasizes, successful endeavors require great teams. For the creation of this book, I had an all-star team, and Im extremely grateful to each of you for your help!
To my writer, Michele Matrisciani, of Bookchic LLC, who infused her creativity, talents, and unique brand of kindness into the following pages, thank you. Thank you for your great support, and for selflessly giving me your time, insights, and expertiseyoure the best. I greatly appreciate all your hard work, focus, and willingness to share. You are magnificent, I cherish your friendship, and its always a blessing and a pleasure to work with you.
Thank you to the following friends and colleagues whom we interviewed and whose words have enriched this book. Your knowledge, support, and generosity truly give this book great light: Adam Markel, Berny Dorhman, Dr. Ivan Misner, James Malinchak, Kym Yancey, Lee Richter, Lindon Austin, Marc Allen, Marci Shimoff, Neil Alcala, Sandra Yancey, Teresa DeGrosbois, John Carr, Keith Leon, Randy Peyser, and Betsy Westhafer.
Thank you to Adam Schwartz, Michael Pye, Lauren Manoy, and the entire team at Career Press who helped make this dream a reality.
Special kudos to Francesca Minerva, a visionary agent whose commitment has been extraordinary. Francesca saw the possibilities, seized the moment, and made it happen. I appreciate all your support.
I appreciate, love, and acknowledge my parents, Rose Sugerman and Seymour Lublin. Thank you for birthing and loving me into the person I am.
Next page