Nansi Shi - Mobile Commerce Applications

IDEA GROUP PUBLISHING

Acquisitions Editor: Mehdi Khosrow-Pour
Senior Managing Editor: Jan Travers
Managing Editor: Amanda Appicello
Development Editor: Michele Rossi
Copy Editor: Elizabeth Arneson
Typesetter: Sara Reed
Cover Design: Lisa Tosheff

Published in the United States of America by
Idea Group Publishing (an imprint of Idea Group Inc.)
701 E. Chocolate Avenue, Suite 200
Hershey PA 17033
Tel: 717-533-8845
Fax: 717-533-8661
E-mail:
Web site: http://www.idea-group.com

and in the United Kingdom by
Idea Group Publishing (an imprint of Idea Group Inc.)
3 Henrietta Street
Covent Garden
London WC2E 8LU
Tel: 44 20 7240 0856
Fax: 44 20 7379 3313
Web site: http://www.eurospan.co.uk

Copyright 2004 Idea Group Inc.

All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher.

Library of Congress Cataloging-in-Publication Data

Mobile commerce applications / Nansi Shi, editor.
p. cm.
Includes bibliographical references and index.

(cloth) ISBN 1-59140-190-9 (ebook)
1. Mobile commerce. 2. Application software. I. Shi, Nan Si, 1953
.

HF5548.34.M627 2004

658.872dc22

2003014946

British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.

All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher.

Dedication

To My Father's Memory

About the Editor

Nan Si Shi received his Doctor of Philosophy in Information Systems Management at the University of South Australia and Master's in Computer Networks at Nanyang Technological University, Singapore. Dr. Shi has more than 20 years of experience in the information systems field, including industry practice, academic research, and teaching. Having participated extensively in research projects on information technologies, he has authored and edited a few booksEssential Technologies for E-commerce, Information Technology of E-commerce, and Architectural Issues of Web-Enabled Electronic Businessand published a number of research papers and chapters. He is currently responsible for the areas of corporate IT strategy planning, e-business, m-commerce, IT security policy, information management, innovation management, etc. He is also the adjunct research associate of the Division of Business and Enterprise at the University of South Australia and a member of the international board of editors for the Journal of Information Technology Education. He is a member of the advisory board for the University of South Australia bachelor of engineering in Singapore. His recent teaching experience includes information systems management for MBA.

About the Authors

M. C. Angelides is a professor of Computing in the Department of Information Systems and Computing at Brunel University, UK. He holds a BSc in Computing and a PhD in Information Systems, both from the London School of Economics and Political Science, where he began his academic career as a lecturer in Information Systems. He has more than 10 years of research experience in multimedia information systems, where he has published extensively in journal and book format. He is the author of Multimedia Information Systems, which was published by Kluwer. He is a member of the ACM, the IEEE Computer Society, and the British Computer Society. His home page is at http://www.brunel.ac.uk/~csstmca.

Chang Ching Chng received his BS from the National University of Singapore in 2002. His research interests include software agents and electronic commerce.

Nikhilesh Dholakia is a professor in the Marketing, E-Commerce, and Management Information Systems areas at the University of Rhode Island, USA, and a faculty associate at URI's Research Institute for Telecommunications & Information Marketing. He has published extensively in the fields of marketing, e-commerce, and consumer culture and taught in several academic and executive programs in Asia, Europe, and Latin America. Dr. Dholakia has won the Charles Slater award of the Journal of Macromarketing. He has also chaired doctoral dissertations that have won the MSI/Clayton and ACR/Sheth Foundation awards and supervised award-winning student essays at the Pacific Telecommunications Council (PTC). His recent books include Worldwide E-commerce and Online Marketing: Watching the Evolution (Quorum, 2002) and M-commerce in North America, Europe and Asia-Pacific: Cases and Readings (Idea Group Publishing, 2003 forthcoming). Dr. Dholakia holds a BTech in Chemical Engineering from the Indian Institute of Technology, an MBA from the Indian Institute of Management, and a PhD from the Kellogg School of Management at Northwestern University.

G. Ghinea is a lecturer in the Department of Information Systems and Computing at Brunel University, UK. He obtained a BSc (Honors) and an MSc in Computer Science from the University of the Witwatersrand, Johannesburg, South Africa, and a PhD, also in Computer Science, from the University of Reading, UK. His research interests span multimedia (especially perpetual aspects), quality of service, as well as computer networking and security issues. He is a member of the IEEE. His home page is at http://www.brunel.ac.uk/~csstggg2.

Arthur Lee Gilbert is an associate professor at Nanyang Business School, Nanyang Technological University, Singapore. He began his international career as a consultant for SRI International and later served the Institute of Systems Science as deputy director, Harvard Business School as future information systems faculty fellow, the United Nations Secretariat as regional adviser for technology transfer and development, and Nanyang Business School as director of its MBA (international business) program. As an IT practitioner, he assisted a wide range of private- and public-sector clients to acquire and implement effective computing and telecommunications solutions to business problems in many countries. His research focuses on the interactions among emerging technologies, various aspects of electronic business, and behavior.

Sheng-Uei Guan received his MSc and PhD from the University of North Carolina at Chapel Hill. He is currently with the Electrical & Computer Engineering Department at the National University of Singapore. Professor Guan has also worked in a prestigious R&D organization for several years, serving as a design engineer, project leader, and manager. He has also served as a member on the R.O.C. Information & Communication National Standard Draft Committee. After leaving the industry, he joined Yuan-Ze University in Taiwan for three and a half. He served as deputy director for the Computing Center and also as the chairman for the Department of Information & Communication Technology. Later he joined La Trobe University with the Department of Computer Science & Computer Engineering, where he helped to create a new multimedia systems stream.

Feng Hua received her BS from Beijing Polytechnic University, China, in 1999. In 2002, she received her Master's of Engineering in the Department of Electrical & Computer Engineering at the National University of Singapore. Her research interests include electronic commerce, software agents, and secure electronic payment systems. She is currently working in the IT industry.

Wen-Chen Hu received a BE in Computer Science from Tamkang University, Taiwan, in 1984, an ME in Electronic and Information Engineering from the National Central University, Taiwan, in 1986, an MS in Computer Science from the University of Iowa, Iowa City, in 1993, and a PhD in Computer and Information Science and engineering from the University of Florida, Gainesville, in 1998. He is currently an assistant professor in the Department of Computer Science, University of North Dakota, USA. His current research interests are in the World Wide Web research and applications including information retrieval, especially search engines, data mining, and databases.