Joan Knutson - Project management : how to plan and manage successful projects

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PROJECT MANAGEMENT How to Plan and Manage Successful Projects Joan Knutson and Ira Bitz Linda S. Henderson, Ph.D. Technical Editor amacom American Management Association

This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019-7606. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Knutson, Joan. Project management : how to plan and manage successful projects /Joan Knutson and Ira Bitz ; Linda S. Henderson, technical editor. p. cm. Includes bibliographical references and index. ISBN 0-8144-5043-1 I. Industrial project management I. Bitz, Ira. II. Title. T56.8.K58199190-56410 658.4'04dc20CIP 1991 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019-7606. Printing number 20 19 18 17 16 15 14 13

This book is dedicated to the American Management Association, which has offered us a forum for sharing our philosophies. In particular, we dedicate this book to Vern Lautner, Division Manager, Information Systems and Technology, who has been a strong supporter for over twenty years.

PROJECT MANAGEMENT

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title	:	Project Management : How to Plan and Manage Successful Projects
author	:	Knutson, Joan.; Bitz, Ira.
publisher	:	AMACOM Books
isbn10 | asin	:	0814450431
print isbn13	:	9780814450437
ebook isbn13	:	9780585025919
language	:	English
subject	Industrial project management.
publication date	:	1991
lcc	:	T56.8.K58 1991eb
ddc	:	658.4/04
subject	:	Industrial project management.

Page 1 Chapter 1 Introduction to Project Management If you were asked to define the term project, what words would come to mind? Time? Resources (or lack of)? One-of-a-kind effort? Deliverables or products? Complex? No authority over other groups? Budget? A project is a unique effort to introduce or produce a new product or service conforming to certain specifications and applicable standards. This effort is completed within the project parameters including fixed time, cost, human resources, and asset limits. Projects are said to be similar to the mating of two elephants: They start at a very high level with lots of noise and activity, but it takes forever for anything to materialize! A more serious definition is that a project is a well-organized development of an end product that had a discrete beginning, a discrete end, and a discrete deliverable. Our goal is to help you become more organized as you work toward this objective. Project management is the discipline that relates all of those words that you thought of that apply to project. This discipline cultivates the expertise to plan, monitor, track, and manage the people, the time, the budget, and the quality of the work on projects. Project management fulfills two purposes: (1) It provides the technical and business documentation to communicate the plan and, subsequently, the status that facilitates comparison of the plan against actual performance, and (2) it supports the development of the managerial skills to facilitate better management of the people and their project(s). Project management is a proactive style of management. Negotiation techniques and good communication and analytical skills are integral parts of this approach. Another key ingredient is the evaluation of performance against those objectives. Central to this management style is the application of high standards of quality to the project work. Project management is a means by which to fit the many complex pieces of the project puzzle together. This is accomplished by dealing

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