Karen McKirchy - Powerful Performance Appraisals: How to Set Expectations and Work Together to Improve Performance
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Powerful Performance Appraisals: How to Set Expectations and Work Together to Improve Performance
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This book is a positive and practical guide that can help breathe new life and purpose into the employee evaluation process. The easy-to-follow instructions and abundant, real life examples will help teach the secrets of performance appraisals and how to effectively motivate employees to greater levels of performance.
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Powerful Performance Appraisals : How to Set Expectations and Work Together to Improve Performance
author
:
McKirchy, Karen.
publisher
:
The Career Press
isbn10 | asin
:
1564143678
print isbn13
:
9781564143679
ebook isbn13
:
9780585212418
language
:
English
subject
Employees, Rating of, Performance standards.
publication date
:
1998
lcc
:
HF5549.5.R3M285 1998eb
ddc
:
658.3/125
subject
:
Employees, Rating of, Performance standards.
Page 3
Powerful Performance Appraisals
How to Set Expectations and Work Together to Improve Performance
By Karen McKirchy
CAREER PRESS 3 Tice Road P.O. Box 687 Franklin Lakes, NJ 07417 1-800-CAREER-1 201-848-0310 (NJ and outside U.S.) Fax: 201-848-1727
Page 4
Copyright 1998 by National Press Publications, a division of Rockhurst College Continuing Education Center, Inc.
All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.
POWERFUL PERFORMANCE APPRAISALS Cover design by Barry Littman Printed in the U.S.A. by Book-mart Press
To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or Mastercard, or for further information on books from Career Press.
Library of Congress Cataloging-in-Publication Data
McKirchy, Karen. Powerful performance appraisals: How to Set Expectations and work together to improve performance / by Karen McKirchy. p. cm. Originally published: How to conduct win-win performance appraisals. National Press Publications, 1994. Includes index. ISBN 1-56414-367-8 (pbk.) 1. Employees, Rating of. 2. Performance standards. I. Title. HF5549.5.R3M285 1998 658.3'125dc21 98-13954
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Contents
Introduction
7
Chapter 1: How to Create "Same-Side-of-the-Desk" Thinking
Whether you are a supervisor, manager, or team leader, you ead people who must grow, and that growth can be managed! It is important to understand that you do not get paid for what you do; you get paid for what your people do. The performance appraisal provides you with the opportunity to direct your employees' attention to the things that really matter. You're judged on the results you're able to achieve, but these results must be achieved through others.
This book will help you achieve better results by developing an honest, productive relationship with your people. It tells you not only what you should do, but also how you should do it.
An effective appraisal system takes two forms: formal performance appraisals and ongoing performance feedback appraisals. During formal performance appraisals, a specific time is set aside to meet with the employee and a formal record of this meeting becomes part of the employee's permanent personnel record. Ongoing performance feedback appraisals, on the other hand, are useful for behavior modification and ongoing communication. They set the stage for many of the issues that will be addressed in the
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formal, sit-down performance appraisal. The techniques we discuss are applicable to both types of appraisals. However, the focus of this book is on the dynamics of the successful formal, sit-down performance appraisal.
You'll learn how to establish a work climate that is conducive to productive performance appraisals, and be able to initiate and maintain positive communications with your employees about their work performance. You'll also learn to set expectations and produce better results.
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Chapter 1 How to Create "Same-Side-of-the-Desk" Thinking
Performance Appraisal Objectives
Performance appraisals involve setting goals, judging the results achieved, and creating performance criteria that can be met and measured over and over again for each of your employees' job descriptions. You should focus on three things:
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