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Annette Simmons - A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work

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A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work: summary, description and annotation

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This text shows readers how to use the process of dialogue to help groups discover and improve their bad communication habits. It explains the nature of dialogue and why it is so difficult to achieve, and offers a step-by-step recipe for dialogue.

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title A Safe Place for Dangerous Truths Using Dialogue to Overcome Fear - photo 1

title:A Safe Place for Dangerous Truths : Using Dialogue to Overcome Fear & Distrust At Work
author:Simmons, Annette.
publisher:AMACOM Books
isbn10 | asin:0814404790
print isbn13:9780814404799
ebook isbn13:9780585042534
language:English
subjectDialogue analysis, Communication in small groups.
publication date:1999
lcc:P95.455.S5 1999eb
ddc:302.3/46
subject:Dialogue analysis, Communication in small groups.
A Safe Place for Dangerous Truths
Using Dialogue to Overcome Fear & Distrust at Work
Annette Simmons
AMACOM
American Management Association
New York Atlanta Boston Chicago Kansas City San Francisco Washington,D.C. Brussels Mexico City Tokyo Toronto
This book is available at a special
discount when ordered in bulk quantities.
For information, contact Special Sales Depertment,
AMACOM, an imprint of AMA publications, a division of
American Management Association, 1601 Broadway, New York
NY 10019

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloguing-in-Publication Data
Simmons, Annette
A safe place for dangerous truths: using dialogue to overcome fear & distrust at work
/ Annette Simmons
.
p. cm.
Includes bibliographical references and index.
ISBN 0-8144-0479-0
1. Dialogue analysis. 2. Communication in small groups
.
1. Title.
P95.455.S5 1999Picture 2Picture 3Picture 4Picture 599-13992
302.3'46dc21Picture 6Picture 7Picture 8Picture 9CIP
1999 Annette Simmons.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 5 4 3 2 1
Page v
CONTENTS
Acknowledgments
xi
Introduction
xiii
PART 1: Dialogue Defined
1 Why Dialogue?
3
Picture 10
Shooting in the Dark Thinking New Thoughts The "Real Problem" Dialogue Skills for Dangerous Truths Learning Schmearning Reengineering Communication If People Were Cows Collective Learning Disabilities Coherence Group Self-Awareness Collective Introspection Shared Action
2 How Hard Can It Be?
15
Picture 11
What's the Big "D"? Finding a Choir to Preach To Selling Dialogue Go Big Picture and Benefits Remember a Time When A Credible Process Mapping the Mental Terrain Making Dialogue User-Friendly
Page vi
3 The Five Stages of Dialogue
27
Picture 12
Group Dynamics 101 Conflict as a Raw Material to Innovation A Picture Is Worth a Thousand Words Form, Storm, Norm, and Perform With a Developmental Twist False Clarity
4 When the Group Doesn't Wanna Go There
45
Picture 13
Expanding Personal Responsibility Resistance Is Natural Sounds Like a Personal Problem Paths of Least Resistance The Four Group Escape Strategies The "Flight" Avoidance Strategy The "Fight" Avoidance Strategy The "Pairing" Avoidance Strategy The ''Dependency" Avoidance Strategy When the Ego Doesn't Wanna Hear It Developing Mental Agility The Four Individual Escape Strategies Tenacity Factumptionism Reductionism Distancing Brain Training
PART 2: With All That Going Against You: The How-To's of Dialogue
5 Before You Begin
69
Picture 14
Cornfield and a Shotgun Can't Make 'Em Drink Thirsty? Speed Kills Quality Can Be Inconvenient Being There It Takes How Long? What Are We Going to Discuss?
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