Harvey J. Brightman - Group Problem Solving: An Improved Managerial Approach
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Group Problem Solving: An Improved Managerial Approach
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This book focuses on problem solving groups, a managerial technique adopted by numerous organizations in recent years. The author deals with why such groups fail and how to make them more effective. In this book youll learn: Why you should consider forming managerial problem-solving teams; when you should form a team and when you should go it alone. How to improve your group leadership skills and run more effective team meetings. How to select the right team members, develop a proper group character, and seek projects to improve your departments performance. How to diagnose problems, generate skeletal ideas, screen them, and then flesh out the best contenders. How to focus on strategies for selecting the best action and then implementing it. How to design programs to train your staff effectively in new problem-solving techniques. Group Problem Solving is important reading for managers interested in practical, down-to-earth methods of transforming static group performance into dynamic group action!
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Group Problem Solving : An Improved Managerial Approach
author
:
Brightman, Harvey J.
publisher
:
Michigan State University Press
isbn10 | asin
:
0884062015
print isbn13
:
9780884062011
ebook isbn13
:
9780585207582
language
:
English
subject
Group problem solving, Group decision-making, Organizational effectiveness.
publication date
:
1988
lcc
:
HD30.29.B735 1988eb
ddc
:
658.4/036
subject
:
Group problem solving, Group decision-making, Organizational effectiveness.
Page i
Group Problem Solving
An Improved Managerial Approach
Harvey J. Brightman Department of Decision Sciences Georgia State University
1988
Business Publishing Division College of Business Administration Georgia State University Atlanta, Georgia
Page ii
Library of Congress Cataloging-in-Publication Data
Brightman. Harvey J.
Group problem solving : an improved managerial approach / Harvey J. Brightman.
Includes bibliographical references and index. 1. Problem solving, Group. 2. Decision-making, Group. 3. Organizational effectiveness. I. Title. HD30.29.B735 1988 658.4036-dc19 87-21876 CIP
ISBN-0-88406-201-5
1988 by the College of Business Administration, Georgia State University
All rights reserved, including the right to reproduce this publication, or portions thereof, in any form without prior permission from the publisher.
99 98 97 96 95 94 7 6 5 4 3 2
Georgia State University, a unit of the University System of Georgia, is an equal educational opportunity institution and an equal opportunity/affirmative action employer.
Published by: Georgia State University Business Press University Plaza Atlanta, Georgia 30303-3093
Printed in the United States of America.
Book design, cover design by Marcia L. Lampe
Phototypesetting by Donald E. Dedmon
Page iii
To my mother and grandmother-of blessed memory Edith Brightman (1914-1965) Sarah Brass (1883-1978) Thank you for putting up with all my problems.
Page v
Contents
Preface
ix
1 Introduction
1
Making a Choice
1
Why Managerial Teams?
3
When Managerial Teams?
5
Choosing a Leadership Style
8
A Constructive Conflict Model of Team Problem Solving
9
Interpersonal Conflict Handling
14
Metadecision Making
16
2 Why Teams Fail
19
What Ineffective Teams Do Wrong
19
Individual Failures: Problems in Making Judgments
23
Team Failures: Group Dynamics Problems
40
Groupthink
47
Summary
53
Page vi
3 General Strategies for Improving Team Effectiveness
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