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OECD - Justice Transformation in Portugal

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OECD Justice Transformation in Portugal
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Justice Transformation in Portugal Building on Successes and Challenges - photo 1
Justice Transformation in Portugal Building on Successes and Challenges
Please cite this publication as:
OECD (2020), Justice Transformation in Portugal: Building on Successes and Challenges , OECD Publishing, Paris, https://doi.org/10.1787/184acf59-en .
Metadata Legal and Rights ISBN 978-92-64-46197-0 print - - photo 2
Metadata, Legal and Rights
ISBN: 978-92-64-46197-0 (print) - 978-92-64-49947-8 (pdf) - 978-92-64-81559-9 (HTML) - 978-92-64-86122-0 (epub)
DOI: https://doi.org/10.1787/184acf59-en
This work is published under the responsibility of the Secretary-General of the OECD. The opinions expressed and arguments employed herein do not necessarily reflect the official views of OECD member countries.
This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
The statistical data for Israel are supplied by and under the responsibility of the relevant Israeli authorities. The use of such data by the OECD is without prejudice to the status of the Golan Heights, East Jerusalem and Israeli settlements in the West Bank under the terms of international law.
Note by Turkey
The information in this document with reference to Cyprus relates to the southern part of the Island. There is no single authority representing both Turkish and Greek Cypriot people on the Island. Turkey recognises the Turkish Republic of Northern Cyprus (TRNC). Until a lasting and equitable solution is found within the context of the United Nations, Turkey shall preserve its position concerning the Cyprus issue.
Note by all the European Union Member States of the OECD and the European Union
The Republic of Cyprus is recognised by all members of the United Nations with the exception of Turkey. The information in this document relates to the area under the effective control of the Government of the Republic of Cyprus.
Photo credits: Cover Ministry of Justice of Portugal.
Corrigenda to publications may be found on line at: www.oecd.org/about/publishing/corrigenda.htm .
OECD 2020
The use of this work, whether digital or print, is governed by the Terms and Conditions to be found at http://www.oecd.org/termsandconditions .
Foreword

Justice sector performance is critical for achieving economic growth, citizen well-being and, more broadly, the Sustainable Development Goals. In recognition of its importance, Portugal has embarked on an ambitious agenda to guide the transformation of its justice sector.

As part of the OECD Initiative on Access to Justice for Inclusive Growth, this report takes stock of the Portuguese governments efforts to enhance the performance of the justice sector. It identifies results achieved so far, and it makes policy recommendations to support Portugal in providing justice services that meet the needs of citizens and businesses. In examining the Portuguese justice sector, the report draws on a set of OECD criteria for people-centred legal and justice service delivery, as well as on OECD work on regulatory and administrative simplification and digital government.

Building on several decades of reform, Portugals current efforts notably the Justia + Prxima and Simplex + programmes focus on making the justice sector more transparent, accessible and effective, by simplifying and dematerialising procedures and promoting innovation. As an example, the Tribunal + project and its pilot, the Court of Sintra, highlight how Portugal makes the most of digital technologies to transform courts. Portugal is one of the few countries adopting an integrated approach to making the justice sector more citizen-centred, through administrative simplification, improved services and digital strategies.

The report suggests ways to enhance further service integration, systems interoperability and use of data, and procedural simplification and alignment. It formulates recommendations to promote the effectiveness and sustainability of the current reforms; these include strengthening co-operation and streamlining interactions across public agencies, for example through a shared vision of transformation and shared resources. Finally, the report highlights Portugals strong potential for building on existing reforms to develop a comprehensive justice strategy across the different branches of power.

Acknowledgements

This report is published by the OECD Public Governance Directorate under the guidance of Marcos Bonturi, Director, and Irne Hors, Deputy Director. It was produced as part of the OECD work programme on Equal Access to Justice led by Tatyana Teplova, Head of Unit, Gender, Justice and Inclusiveness, and co-ordinated by Chlo Lelivre, Justice Policy Analyst, OECD Public Governance Directorate.

The strategic guidance on the preparations of this report was provided by Irne Hors and Tatyana Teplova. Principal authors of this report are Francisco Cardona, international expert; Reza Lahidji, Partner, Menon Economics; Tatyana Teplova; Paula Fernando, Partner, Centre for Social Studies, University of Coimbra; Theresa Yurkewich and Chlo Lelivre.

The OECD would like to thank the Government of Portugal, in particular the Ministry of Justice, for support in this project. Special thanks are due to Anabela Pedroso, State Secretary of Justice of Portugal for her leadership and dedicated work. Likewise, the authors are grateful for the views of Ministry of Justice experts, not least Pedro Tavares, Carolina Berto, Hugo Nunes, advisors to the State Secretary of Justice; Ftima Reis Silva, advisor to the Minister of Justice; and Miguel Romo, Director-General, Justice Policy, Portugal.

The content of the various chapters benefitted from research, comments and written input provided by Martyna Wanat, Policy Analyst, OECD Public Governance Directorate, and Luis Roman Arciniega Gil, Junior Researcher, University of Lille.

Logistical assistance was provided by Cicely Dupont-Nivore and editing by Eleonore Morena.

Executive summary

Countries worldwide are seeking to transform their justice systems. Indeed, good governance, sound policy design and effective service delivery in justice institutions can contribute to a countrys strong economic performance.

Like many OECD countries, Portugal is facing rising citizen expectations in terms of public sector performance, while experiencing low levels of public trust and confidence. These trends also affect the justice system, with people demanding greater efficiency and transparency, faster and more streamlined proceedings, and user-centred and responsive services. Meeting these demands requires new thinking and innovative practices that place the needs of people and businesses at the heart of justice institutions, policies and services.

In response to these pressures, Portugal has developed an ambitious agenda to guide the transformation towards a citizen-centred justice sector. Multiple reforms over the past two decades have sought to make the judiciary more transparent, accessible and effective. With its most recent reforms, Justia + Prxima and Simplex +, Portugal has adopted an integrated approach to administrative simplification, service improvement and digital strategies.

Under the Justia + Prxima programme, Portugal aims to increase transparency and trust in justice institutions by simplifying and digitizing procedures, promoting justice innovation, and bringing the institutions closer to citizens. It has put in place over 170 constantly evolving and updated measures, which were designed through an innovative, collaborative and bottom-up process carried out with various justice stakeholders and citizens.

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