Bruce Nixon - Making a difference: strategies and tools for transforming your organization

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title	:	Making a Difference : Strategies and Tools for Transforming Your Organization
author	:	Nixon, Bruce.
publisher	:	AMACOM Books
isbn10 | asin	:	0814404022
print isbn13	:	9780814404027
ebook isbn13	:	9780585039183
language	:	English
subject	Organizational change, Organizational behavior, Industrial management, Strategic planning.
publication date	:	1998
lcc	:	HD58.8.N58 1998eb
ddc	:	658.4/063
subject	:	Organizational change, Organizational behavior, Industrial management, Strategic planning.

Making a Difference

Making a Difference Strategies and tools for transforming your organization Bruce Nixon AMACOM American Management Association New York Atlanta Boston Kansas City San Francisco Washington, D.C. Brussels Mexico City Toronto

Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Nixon, Bruce. Making a difference: strategies and real time models to transform your organization / Bruce Nixon. p. cm. Includes bibliographical references and index. ISBN 0-8144-0402-2 1. Organizational change. 2. Organizational behavior. 3. Industrial management. 4. Strategic planning. I. Title HD58.8.N58 199898-22618 658.4'063--dc21CIP 1998 Bruce Nixon All rights reserved. Printed in the United States of America Published in North America by arrangement with GDP, P.O. Box 187, Cambridge, C81 4TL, England. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10987654321

Page v Contents Forewords xiii Acknowledgments xvii About the Author xix Chapter Summaries xiv Introduction xxi Part I Seeing the Big Picture 1 Chapter 1 Global Forces - The situation we are in 3 Chapter 2 Tomorrow's Organizations -Principles for surviving and thriving 13 Chapter 3 Tomorrow's Culture and Leadership 25 Part II Principles, Strategies and Basic Tools 35 Chapter 4 Principles and Tools for Transformation - A new vision for learning and development 37 Chapter 5 Taking a Strategic Approach - Developing your own vision and strategy 48 Part III Taking Practical Steps 65 Chapter 6 Real Time Management Development - Working with managers on their real opportunities 67 Chapter 7 Using Real Time Management Development - To change the culture of an organization 96

Page vi Chapter 8 Getting the Whole System into the Room- Gaining the commitment of the whole workforce to change 132 Chapter 9 Giving and Getting a Good Listening To - Releasing individual potential 159 Chapter 10 Transforming Teamwork - Valuing diversity an d fostering collaboration 186 Chapter 11 Using Support Groups and Networking for Change 203 Chapter 12 Developing Widespread Facilitation Skills 217 Chapter 13 Using the External Consultant Wisely - A fruitful partnership

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