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Louis Carter - The Change Champions Field Guide: Strategies and Tools for Leading Change in Your Organization

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Nearly a decade later, leading change pioneers in the field have realigned to bring you the second edition of the Change Champions Fieldguide.
This thoroughly revised and updated edition of the Change Champions Field Guide is filled with the information, tools, and strategies needed to implement a best practice change or leadership development initiative where everyone wins. In forty-five chapters, the guides contributors, widely acknowledged as the change champions and leaders in the fields of organizational change and leadership development, explore the competencies and practices that define an effective change leader. Change Champions such as Harrison Owen, Edgar Schein, Marv Weisbord, Sandra Janoff, Mary Eggers, William Rothwell, Dave Ulrich, Marshall Goldsmith, Judith Katz, Peter Koestenbaum, Dick Axelrod, David Cooperrider, and scores of others provide their sage advice, practical applications, and examples of change methods that work.

Change Champions Field Guide examines the topic of leadership and change within four main topics including:

  • Key elements of leading successful and results-driven change
  • Tools, models, instruments, and strategies for leading change
  • Critical success and failure factors
  • Trends and research on innovation, change, and leadership
  • Guidelines on how to design, implement, and evaluate change and leadership initiatives
  • Fresh case studies that highlight leading companies who are implementing successful change in innovative and inspired ways.
  • Louis Carter: author's other books


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    CONTENTS Praise for The Change Champions Field Guide Second Edition Written - photo 1

    CONTENTS

    Praise for The Change Champions Field Guide, Second Edition

    Written by founders in the field, this new edition is easily one of the best and most practical resources for implementing individual, team, and organizational change. Both internal and external change agents should adopt the sage advice in this book and champion change!

    Brian Fishel, senior vice president, Enterprise Leadership Development, Bank of America

    These renowned authors provide superb collections of experiences, insight, and tools to help you successfully navigate and lead change. Very timely reference manual for us all!

    Dan Hawkins, corporate vice president, Talent & Organization Development, Ingersoll Rand

    The Change Champions Field Guide is like having a practical change expert in your pocket, coaching you on how to lead change well.

    Dottie Brienza, chief diversity officer, Merck/MSD Inc., and professor of business ethics, Rutgers University

    The Change Champions Field Guide is filled with real-world tools and advice to enable us to get through a crisis, transform a team, and to reach our highest vision.

    Kevin Kruse, author of Employee Engagement 2.0

    The Change Champions Field Guide is a must-have resource, full of sage wisdom, luminary vision, and practical insights and captured by our most respected leaders in the field.

    Richard A. OLeary, corporate vice president, Human Resources, Iris International

    The new edition will remain the go to reference and resource for those of us learning about, leading, or just stuck in the muck of organizational change. Whatever your role, you will find valuable tools, observations, and case studies to help your change management efforts. You will also find honesty, solace, and support from its authors.

    Patrick Carmichael, co-editor of Learning How to Learn

    The authors leverage their formidable years of expertise to make sense of how organizations and people can manage change. Whether you are leading or following, you need this book to drive change.

    D. Zachary Misko, co-author of New Rules of Recruiting

    A practical how to for serious change leaders, written by seasoned professionals who have clearly been in the trenches, not just the classroom.

    Deborah Lipman Slobodnik, founder and principal, Options for Change

    This book provides all the trends, tools, and key strategies for leading successful and results-driven change.

    Tanya Clemons, chief talent officer, Worldwide Research and Development, Pfizer Inc.

    Copyright 2013 by John Wiley Sons Inc All Rights Reserved Cover Design - photo 2

    Copyright 2013 by John Wiley & Sons, Inc. All Rights Reserved.

    Cover Design: JPuda

    Published by Wiley

    One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594

    www.wiley.com

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the web at www.copyright.com . Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at http://www.wiley.com/go/permissions .

    Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet websites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

    For additional copies/bulk purchases of this book in the U.S. please contact 8002744434.

    For additional copies or bulk purchases of this book or to learn more about Wileys Workplace Learning offerings, please contact us toll free at 1-866-888-5159 or by email at .

    Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com . For more information about Wiley products, visit www.wiley.com .

    Library of Congress Cataloging-in-Publication Data

    The change champions field guide : strategies and tools for leading change in your organization/co-editors, Louis Carter, Roland L. Sullivan, Marshall Goldsmith, David Ulrich, and Norm Smallwood foreword by W. Warner Burke, Ph.D. ; with contributions by David Cooperrider, Edgar Schein, Marv Weisbord, Peter Koestenbaum, Harrison Owen, Harvey Hornstein, William Rothwell, John Sullivan, Barry Oshry, Dick Axelrod, David Ulrich, Marshall Goldsmith, and many more.Second edition.

    pages cm

    Includes bibliographical references and index.

    ISBN 978-1-118-13626-3 (pbk.); ISBN 978-1-118-41637-2 (ebook); ISBN 978-1-118-41920-5 (ebook)

    1. Organizational changeManagement. 2. Leadership. I. Carter, Louis.

    HD58.8.C4535 2013

    658.4063dc23

    2013010182

    LIST OF FIGURES, TABLES, AND EXHIBITS

    Chapter One

    Common Standards That Leaders and Employees Care About
    The Simple and Elegant Idea Behind Career Models
    Behavioral Standards That Align the Desired Future State with Performance Expectations
    Engaging Employees: What Matters?
    How Career Models Anchor Talent Processes and Practices
    Results from Microsofts Annual Career Development Assessment
    Norm Results for Program Managers at Microsoft

    Chapter Two

    Key Principles for Cultural Transformation
    A Framework for Addressing the Three Levels
    Hecklemans BEAR Model

    Chapter Three

    The Experiential Learning Cycle
    Greenways Debriefing Framework

    Chapter Four

    The Eight Dimensions of Organizational Capacity for Change
    A Conceptual Framework for Planning a Change Initiative
    Typical Normal Distribution of Employee Reactions to Proposed Change Initiatives
    Change Levers for the Change Management Simulation

    Chapter Six

    Equation for Change
    The Star of Success Model
    MCG Model

    Chapter Seven

    A Tool for Applying Principles of the Borderless Organization
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