Praise for the previous editions of Making Sense of Change Management
I commend it highly. It has a good coverage of relevant theoretical work while at the same time giving plenty of practical examples. It is written in an accessible style that engages the reader and it is full of useful ideas without being overly prescriptive or formulaic.
Philip Sadler, author of a number of acclaimed business titles and former chief executive of Ashridge Business School
I really enjoyed this book. I like the straightforward approach, the inclusion of the authors opinion and the insight provided by the case studies. This book will be very useful for those business managers in my organization who need to prepare themselves for tackling major organizational change.
Andy Houghton, Managing Director of YSC and former Head of Organization Development, Retail Direct, Royal Bank of Scotland Group
There has long been a need for a readable, practical but theoretically under-pinned book on Change which recognized a multiplicity of perspectives. By combining the behavioural, humanistic, organizational and cognitive perspectives and by helping the reader make sense of what each perspective brings to understanding Change, this book should help students and practitioners. By linking in work on personality tests such as MBTI the book breaks new ground from a practitioner point of view not least because these tests are widely used in practice. I thoroughly recommend it.
Professor Colin Carnall, Chief Executive, Executive Education, Cass Business School
If youre interested in successfully managing and leading change, then read this book! It not only covers change from both the individual and organizational perspective, but also increases the number of options available to you.
Judi Billing, former Director of IDeA Leadership Academy, Improvement and Development Agency
Change is a huge thing wherever you work. The key is to make change happen, and make it happen well with everyone on side, and everyone happy. This book provides an extremely stimulating and accessible guide to doing just that. There are a few people at the Beeb who could do with this. Ill definitely be placing copies on a couple of desks at White City.
Nicky Campbell, Presenter Radio Five Live and BBC1s The Big Questions
This book is a great resource for managers thrown into the midst of change, who need to gain understanding of what happens when you try to make significant changes in a business, and how best to manage people through it. The authors have tackled a complex topic in a lively and engaging way, leading readers through the maze of theory available and offering just the right amount of practical advice.
Andy Newall, Group HR Director United Biscuits and former Organizational Effectiveness Director, Allied Domecq plc
This impressive book on change is an essential read for any professional manager who is serious about getting to grips with the important issues of making change happen.
Dr Jeff Watkins, former MSc Course Director, Management Research Centre, University of Bristol
This practical handbook, combining contemporary management theory with very practical suggestions, is an indispensable tool for any manager involved in change processes. And arent we all
Adriaan Vollebergh, Director, Tata Steel Europe
This is a book which lives up to its title. By combining a guide to the ideas of key thinkers on change and useful tips for making change happen, it really does provide a toolkit to help us to make sense of change. It is useful to see a focus on the individual, team and organizational levels, and in particular, on the role of the leader in the change process. It is written in a way that makes the book interesting to read both at length as well as to dip into.
Dr Richard McBain, Head of Postgraduate Post Experience Programmes, Henley Business School
Note on the Ebook Edition For an optimal reading experience, please view large tables and figures in landscape mode. |
This ebook published in 2011 by
Kogan Page Limited
120 Pentonville Road
London N1 9JN
UK
www.koganpage.com
Esther Cameron and Mike Green, 2004, 2009, 2012
E-ISBN 978 0 7494 6436 3
Publishers note
Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and authors cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or either of the authors.
First published in Great Britain and the United States in 2004 by Kogan Page Limited
Second edition 2009
Third edition 2012
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses:
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Esther Cameron and Mike Green, 2004, 2009, 2012
The right of Esther Cameron and Mike Green to be identified as the authors of this work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
ISBN | 978 0 7494 6435 6 |
E-ISBN | 978 0 7494 6436 3 |
British Library Cataloguing-in-Publication Data
A CIP record for this book is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Cameron, Esther.
Making sense of change management : a complete guide to the models, tools, and techniques of organizational change / Esther Cameron, Mike Green. 3rd ed.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-7494-6435-6 ISBN 978-0-7494-6436-3 1. Organizational change Management. 2. Teams in the workplaceManagement. 3. Reengineering (Management) 4. Information technologyManagement. I. Green, Mike, 1959- II. Title.
HD58.8.C317 2012
658.406dc23
2011048827
Typeset and eBook by Graphicraft Ltd, Hong Kong
Printed and bound in India by Replika Press Pvt Ltd
Contents
We want to start by acknowledging the many people in organizations with whom we have worked over the years. You are all in here in some shape or form! We have worked with many generous, courageous and inspiring managers of change who we thank for the privilege of working alongside them to make real change happen. Without these experiences the book would be a dry catalogue of theory, devoid of life and character.
Then of course there are our colleagues who challenge and support us every day as we reflect on our work and make decisions about what to do next. Particular thanks go from Mike to Andy Holder, Mhairi Cameron, Philip Darley and Tim Hockridge, who probably do not know how much they are appreciated, and to Mikes MBA and Executive Education Programme Members at Henley Business School for a never-ending supply of ideas and challenges. Esther wants to specially acknowledge Nick Mayhew for his encouragement, wisdom and sensitive feedback, particularly in relation to , Anne-Marie Saunders and Alex Clark for their humour, friendship and generosity in sharing their expertise; so many of their insights are embedded in this book. Also, thanks go to Esthers learning set who really boosted the leadership chapter in particular. Thanks too to Bill Critchley for his ideas on linking metaphor and change, which form the bedrock of the organizational change chapter.