Patrick Dawson - Managing Change, Creativity and Innovation

3rd Edition

SAGE Publications Ltd

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Patrick Dawson and Constantine Andriopoulos 2017

First published 2009. Reprinted 2010, 2011 (twice) and 2012.

Second edition published 2014. Reprinted 2014 (three times) and 2015 (twice).

Third edition published 2017.

Apart from any fair dealing for the purposes of research orprivate study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers.

All material on the accompanying website can be printed off and photocopied by the purchaser/user of the book. The web material itself may not be reproduced in its entirety for use by others without prior written permission from SAGE. The web material may not be distributed or sold separately from the book without the prior written permission of SAGE. Should anyone wish to use the materials from the website for conference purposes, they would require separate permission from us. All material is Patrick Dawson and Constantine Andriopoulos 2017

Library of Congress Control Number: 2016950615

British Library Cataloguing in Publication data

A catalogue record for this book is available fromthe British Library

ISBN 978-1-47396-427-3

ISBN 978-1-47396-428-0 (pbk)

Editor: Delia Martinez-Alfonso

Assistant Editor: Lyndsay Aitken

Production editor: Sarah Cooke

Marketing manager: Alison Borg

Cover design: Shaun Mercier

Typeset by: C&M Digitals (P) Ltd, Chennai, India

Printed in the UK

Be sure to visit the companion website for the third edition of Managing Change, Creativity and Innovation at https://study.sagepub.com/dawson3e to find a range of teaching and learning materials for both lecturers and students, including:

For lecturers

• PowerPoint slides to accompany each chapter of the book

For Students

• Additional video links recommended by the authors
• FREE access to selected SAGE journal articles

This book draws on research carried out by the authors in a number of organizations over many years. The first acknowledgement must therefore go to the organizations that we have worked with. Their time and expertise have been critical in helping us deconstruct and demystify processes of change, creativity and innovation. We would like to acknowledge the openness of these companies in allowing us access to do research, as well as the enthusiasm of many people in relaying their work experience and in being available for individual and group interviews. As the book draws on case material that has been published elsewhere, we would also like to gratefully acknowledge Routledge for permission to reproduce a teaching case study from Dawson (2003) Reshaping Change: A Processual Perspective (pp. 2027).

From the courses that we have run at undergraduate and postgraduate levels through to conference papers, journal articles and detailed discussions with academic colleagues, we have been able to refine and develop the presentation of what are extensive fields of study into what we hope is a highly accessible and readable textbook. To our academic colleagues and friends who have reviewed earlier versions of the book or engaged in debate over ideas and concepts, we offer our thanks. These include: Richard Badham, David Boje, David Buchanan, Bernard Burnes, Kathryn Charles, Stuart Clegg, Lisa Daniel, Robin Dawson, Jane Farmer, Karin Garrety, Liv Gish, Heather Marciano, Muyyad Jabri, Anne Langley, Peter McLean, Ian McLoughlin, David Preece, Julian Randall, Stephanie Reissner, Jonathan Scott, Christopher Sykes, Eden Weibe and Michael Zanko. We would also like to give broad acknowledgement to all our students (undergraduate, postgraduate taught and PhD) for their useful feedback during the many hours spent in lectures, tutorials and one-to-one debates.