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Cast - The Right—and Wrong—Stuff: How Brilliant Careers Are Made and Unmade

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Warning: Your career might be in danger of going off the rails. You probably have blind spots that are leaving you closer to the edge than you realize. Fortunately, Carter Cast has the solution. In this smart, engaging book he shows you how to avoid career derailment by becoming more self-aware, more agile, and more effective. This is the book you wish you had twenty years ago, which is why you should read it now. --Daniel H. Pink, New York Times bestselling author of Drive and* To Sell Is Human*


The Right--and Wrong--Stuff is a candid, unvarnished guide to the bumpy road to success. The shocking truth is that 98 percent of us have at least one career-derailment risk factor, and half to two-thirds actually go off the rails. And the reason why people get fired, demoted, or plateau is because they let the wrong stuff act out, not because they lack talent, energy, experience, or credentials.


Carter Cast himself had all the right stuff for a brilliant career, when he was called into his bosss office and berated for being obstinate, resistant, and insubordinate. That defining moment led to a years-long effort to understand why he came so close to getting fired, and what it takes to build a successful career.


His wide range of experiences as a rising, falling, and then rising star again at PepsiCo, an entrepreneur, the CEO of Walmart.com, and now a professor and venture capitalist enables him to identify the five archetypes found in every workplace. Youll recognize people you work with (maybe even yourself) in Captain Fantastic, the Solo Flyer, Version 1.0, the One-Trick Pony, and the Whirling Dervish, and, thanks to Casts insights, they wont be able to trip up your future.


**

Review

This relatable career manual should inspire plenty of white-collar professionals to work on serious self-accounting, take responsibility for their own mistakes, and form support teams of friends, managers, and mentors.**Publishers Weekly****


Warning: Your career might be in danger of going off the rails. You probably have blind spots that are leaving you closer to the edge than you realize. Fortunately, Carter Cast has the solution. In this smart, engaging book he shows you how avoid career derailment by becoming more self-aware, more agile, and more effective. This is the book you wish you had 20 years ago, which is why you should read it now.*Daniel H. Pink, author of Drive and To Sell Is Human***


Talent and drive arent enough to prevent your career from derailing. After spending years exploring what causes people to stall or fall off the ladder, Carter Cast offers a book thats honest and actionable. Think of it as a mirror to help you see your blind spots.*Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B (with Sheryl Sandberg)***


Do your career a favor and read Carter Casts new book. Its practical, thought-provoking, and funny - and it might just stop you from derailing when you least expect it.*Dan Heath, co-author of best sellers Made to Stick, Switch and Decisive***


Carter Cast breaks the mold for professor/practitioners with The Right and Wrong Stuff. The book reveals a unique set of 5 career detailed archetypes which ring true, clear tips for accelerating your career, and page-turning stories of career success and failure.*Dr. Geoff Smart, Chairman & Founder of ghSMART and New York Times bestselling author of Who***


This insightful and lively book is a pragmatic must-read for all those aspiring to the C-suite. Carter brilliantly translates his grounded wisdom and classroom mastery onto the written page.*Sally Blount, Dean, Kellogg School of Management at Northwestern University***


People tend to assume that careers are just about trajectory. Theyre really about knowing your strengths and weaknesses, then finding environments where you can adapt and flourish. Carters insights are based on real-world experiences. This book will help so many people to have the right career conversations to build their own Right Stuff.*Gary Briggs, Chief Marketing Officer, Facebook***


The most neglected fact in business is were all human. Carters brilliant, candid exploration of how self-awareness can make you a better leader should be required reading for managers at all levels of any organization. Know your blind spots and youll have a very bright future.*Chip Conley, Hospitality Entrepreneur and Bestselling Author***


Carters ability to demystify and shine a light on why talented people stumble is a gift to anyone trying to progress in their career. Carters blend of no-nonsense, practical advice delivered with a good dose of humor makes The Right and Wrong Stuff a leadership book youll actually enjoy reading while you are learning something.*Laila Tarraf, former Chief People Officer, Peets Coffee***


In The Right (and Wrong) Stuff, Carter Cast offers an insightful exploration of the primary ways high potential professionals can get off track in their careers and then provides a road map to success for those who are willing to put in the work. I highly recommend it anyone who is serious about making the most of their career.*Mike Gamson, Senior Vice President, Global Solutions, LinkedIn***


About the Author

Carter Cast, a professor at Northwestern Universitys Kellogg School of Management, was selected by his students three years running to receive the Faculty Impact Award. When not teaching, Cast is a venture partner at Pritzker Group Venture Capital, where he invests in early stage technology companies such as the Dollar Shave Club and Honest Company. He is a lead mentor for TechStars Chicago, one of the countrys leading technology start-up accelerators, and has been featured in The Accelerators, a Wall Street Journal forum in which start-up mentors discuss strategies for and challenges of creating a new business. Casts writings have appeared in the Wall Street Journal and New York Times. He has been a guest on shows on Bloomberg, CNN, CNBC and Fox. Prior to his academic and venture-capital career, Cast was the chief executive officer at Walmart.com. During his tenure, Walmart.com became the third-highest-volume e-commerce company, behind Amazon and eBay. Before his career at Walmart, Cast was an officer and part of the launch team for Blue Nile, Inc., the leading online diamond and jewelry retailer, now a publicly traded company. Prior to that, he was vice president of product marketing for Electronic Arts, launching products such as The Sims. Cast started his career at PepsiCo, where he derailed early on before recovering to become director of marketing in the Frito-Lay division.

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Copyright 2018 by Carter Cast Hachette Book Group supports the right to free - photo 1

Copyright 2018 by Carter Cast

Hachette Book Group supports the right to free expression and the value of copyright. The purpose of copyright is to encourage writers and artists to produce the creative works that enrich our culture.

The scanning, uploading, and distribution of this book without permission is a theft of the authors intellectual property. If you would like permission to use material from the book (other than for review purposes), please contact permissions@hbgusa.com. Thank you for your support of the authors rights.

PublicAffairs

Hachette Book Group

1290 Avenue of the Americas, New York, NY 10104

www.publicaffairsbooks.com

@Public_Affairs

First Edition: January 2018

Published by PublicAffairs, an imprint of Perseus Books, LLC, a subsidiary of Hachette Book Group, Inc.

The publisher is not responsible for websites (or their content) that are not owned by the publisher.

All illustrations 2017 by Michael Meier

Library of Congress Cataloging in Publication Control Number: 2017042061

ISBNs: 978-1-61039-709-4 (HC), 978-1-61039-710-0 (EB), 978-1-5417-6240-4 (INTL)

E3-20171202-JV-PC

Do your career a favor and read Carter Casts new book. Its practical, thought-provoking, and funnyand it might just stop you from derailing when you least expect it.

Dan Heath, coauthor of bestsellers Made to Stick, Switch, and Decisive

Talent and drive arent enough to prevent your career from derailing. After spending years exploring what causes people to stall or fall off the ladder, Carter Cast offers a book thats honest and actionable. Think of it as a mirror to help you see your blind spots.

Adam Grant, New York Times bestselling author of Give and Take, Originals, and, with Sheryl Sandberg, Option B

Carter Cast is a refreshingly original voice on a tough topic. His book will make you think differently about managing your career.

Marshall Goldsmith, bestselling author of What Got You Here Wont Get You There

Are you playing the right role at work? It may just be that the golden parts of your personality are precisely what are causing shadows to fall on your career. Carter Cast is a wise guide on how to get in sync with what the team around you is expecting from you.

Seth Godin, bestselling author of Tribes

Carter Cast breaks the mold for professors/practitioners with The Rightand WrongStuff. The book reveals a unique set of five career archetypes that ring true, clear tips for accelerating your career, and page-turning stories of career success and failure.

Dr. Geoff Smart, chairman and founder, ghSMART, and New York Times bestselling author of Who

This insightful and lively book is a pragmatic must-read for all those aspiring to the C-suite. Cast brilliantly translates his grounded wisdom and classroom mastery onto the written page.

Sally Blount, dean, Kellogg School of Management at Northwestern University

People tend to assume that careers are just about trajectory. Theyre really about knowing your strengths and weaknesses, then finding environments where you can adapt and flourish. Casts insights are based on real-world experiences. This book will help so many people have the right career conversations to build their own Right Stuff.

Gary Briggs, chief marketing officer, Facebook

The most neglected fact in business is were all human. Casts brilliant, candid exploration of how self-awareness can make you a better leader should be required reading for managers at all levels of any organization. Know your blind spots and youll have a very bright future.

Chip Conley, hospitality entrepreneur and bestselling author of Emotional Equations

Casts ability to demystify and shine a light on why talented people stumble is a gift to anyone trying to progress in their career. Casts blend of no-nonsense, practical advice delivered with a good dose of humor makes The Rightand WrongStuff a leadership book youll actually enjoy reading while you are learning something.

Laila Tarraf, former chief people officer, Peets Coffee

In The Rightand WrongStuff, Cast offers an insightful exploration of the primary ways high-potential professionals can get off track in their careers and then provides a road map to success for those who are willing to put in the work. I highly recommend it to anyone who is serious about making the most of their career.

Mike Gamson, senior vice president, Global Solutions, LinkedIn

In The Rightand WrongStuff, Cast has managed to combine a wealth of personal leadership experience in some of Americas best-performing companies with some serious research into what makes for a successful career. Add a big dose of humility and humanity, and the result is a field guide to building your skills and leading your career that you need to have at arms-reach. It will become a dog-eared companion on your journey to career growth and well-being.

Brock Leach, former CEO, Tropicana and Frito-Lay North America

For anyone, at any level, who really wants to understand and traverse the leadership journey (including the inevitable ups and downs), Cast delivers it in his first book in an honest, transparent manner. He is one of a very few practitioners and professors that can truly change your life. Knowing him has changed my life.

Harry Kraemer Jr., former chairman and CEO, Baxter International, Inc., and executive partner, Madison Dearborn Partners

In The Rightand WrongStuff, Cast provides valuable insights for both individual career development and organizational effectiveness. His broad range of professional experiences, situational awareness, and interest in people and their development gives him a perceptive and unique perspective.

John Fleming, CEO, Global eCommerce, UNIQLO

This book is dedicated to the memory of Bradford Macomber.

Most people think they know what theyre good at They are usually wrong Peter - photo 2

Most people think they know what theyre good at. They are usually wrong.

Peter Drucker

I had just gotten off a phone call with Randy, a colleague with whom I had worked some twenty years ago. I hadnt spoken with him in years and, although it was great catching up, the thought that went through my mind that summer day in 2014 was what happened? Randy was smart, hardworking, well educated, and, after working for several strong, brand-name companies, had an admirable set of skills. He seemed to have the right stuff. Yet his career had stalled somewhere along the way, and I could hear the disappointment in his voice when he talked about it. What went wrong?

That conversation led me to think back to one of those never-to-be-forgotten moments that we all experience: receiving bad career news. Mine took place in the mid-1990s, during a wilting performance review, where my boss described me as obstinate, resistant, and insubordinate.

I was then a thirty-two-year-old marketer in PepsiCos Frito-Lay division in Dallas. Up until that time, Id had a pretty good nine-year run at PepsiCo, starting off in Wichita in 1986, as an assistant marketing manager for the Pizza Hut division, then, three years later, I became a marketing manager working on the initial expansion of the Taco Bell franchise into the Ontario, Canada, market. By 1995, I was a senior product manager, working in the new products department at Frito-Lay. Id been fortunate enough to have received several promotions in my career at PepsiCo and was told that I had senior management potential. I had developed a skill set in the fundamentals of consumer marketing and could drive results by gaining the enlistment of others, because I was empathetic and had pretty good listening skills. I didnt feel compelled to take all the credit for accomplished work and, by and large, approached my job with a high degree of enthusiasm and a strong dose of irreverent humor. If asked, my peers probably would have said I was a hardworking, well-organized team player who was fun to work with. I was a big believer in one of Harry Trumans adages: Its amazing what you can accomplish if you dont care who gets the credit.

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