Bown Helen - Personalisation and dementia: a guide for person-centred practice

Person-Centred Teams

by the same authors

A Practical Guide to Delivering Personalisation

Person-Centred Practice in Health and Social Care

Helen Sanderson and Jaimee Lewis

ISBN 978 1 84905 194 1

eISBN 978 0 85700 422 2

Creating Person-Centred Organisations

Strategies and Tools for Managing Change in Health, Social Care and the Voluntary Sector

Stephen Stirk and Helen Sanderson

ISBN 978 1 84905 260 3

eISBN 978 0 85700 549 6

Personalisation and Dementia

A Guide for Person-Centred Practice

Helen Sanderson and Gill Bailey

Foreword by Jeremy Hughes

ISBN 978 1 84905 379 2

eISBN 978 0 85700 734 6

Personalisation in Practice

Supporting Young People with Disabilities through the Transition to Adulthood

Suzie Franklin

With Helen Sanderson

Foreword by Nicola Gitsham

ISBN 978 1 84905 443 0

eISBN 978 0 85700 816 9

of related interest

Person Centred Planning and Care Management with People with Learning Disabilities

Edited by Paul Cambridge and Steven Carnaby

ISBN 978 1 84310 131 4

eISBN 978 1 84642 140 2

Social Care, Service Users and User Involvement

Edited by Peter Beresford and Sarah Carr

Foreword by Simon Denegri

ISBN 978 1 84905 075 3

eISBN 978 0 85700 264 8

Part of the Research Highlights in Social Work series

Leadership for Person-Centred Dementia Care

Buz Loveday

Foreword by Professor Murna Downs

ISBN 978 1 84905 229 0

eISBN 978 0 85700 691 2

Quick Guide to Community Care Practice and the Law

Michael Mandelstam

ISBN 978 1 84905 083 8

eISBN 978 0 85700 373 7

Person-Centred Teams

A Practical Guide to Delivering Personalisation Through Effective Team-work

HELEN SANDERSON AND MARY BETH LEPKOWSKY

Jessica Kingsley Publishers
London and Philadelphia

First published in 2014

by Jessica Kingsley Publishers

73 Collier Street

London N1 9BE, UK

and

400 Market Street, Suite 400

Philadelphia, PA 19106, USA

www.jkp.com

Copyright Helen Sanderson and Mary Beth Lepkowsky 2014

All rights reserved. No part of this publication may be reproduced in any material form (including photocopying of any pages other than those marked with a , storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright owner except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, Saffron House, 610 Kirby Street, London EC1N 8TS. Applications for the copyright owners written permission to reproduce any part of this publication should be addressed to the publisher.

Warning: The doing of an unauthorised act in relation to a copyright work may result in both a civil claim for damages and criminal prosecution.

All pages marked may be photocopied for personal use with this program, but may not be reproduced for any other purposes without the permission of the publisher.

Library of Congress Cataloging in Publication Data

A CIP catalog record for this book is available from the Library of Congress

British Library Cataloguing in Publication Data

A CIP catalogue record for this book is available from the British Library

ISBN 978 1 84905 455 3

eISBN 978 0 85700 830 5

Contents

Acknowledgements

Helen and Mary Beth have been working together over the past five years to create and test the current model of person-centred teams and to build a community of practice around these ideas. This book builds on and shares our earlier learning around developing person-centred teams. This started with Helens PhD which focused on person-centred planning, organisational development and person-centred teams. The work was further developed with colleagues in HSA, in particular, Ruth Gorman, Jo Harvey, Amanda George and Michelle Livesley, and then with Stephen Stirk from United Response.

The learning shared in this book reflects the work of the Learning Community for person-centred practices. You can learn more about their work at www.learningcommunity.us.

Positive and Productive Meetings were originally developed by Helen Sanderson, Amanda George and Marc Archambault.

Thank you to Julie Barclay for her design of the graphics used throughout the book.

Mary Beth Lepkowsky

Heartfelt appreciation goes to my friend and co-author, Helen Sanderson, for her clarity of vision and excitement about sharing our message. Without her patience and encouragement this collaboration would not have been possible.

I am deeply grateful for those who applied these practices and spoke of their significant impact on team development, effectiveness and outcomes. In particular I thank friends and colleagues from Tri-Counties Regional Center (TCRC) including the Oxnard Childrens Team, San Luis Obispo Adult Team, Santa Barbara Childrens Team, Oxnard Early Start Team, Organizational Development Team and Directors Team. Thanks also to the Luis Oasis Senior Center, Santa Ynez Valley Humane Society, ARCA Training and Information Group, Star Choices of Georgia, NorthStar Supported Living Services, PathPoint Inc. and Channel Island Social Services.

To celebrate TCRC staff, who give tirelessly in support of others, Mary Beth is donating her author royalties to the Tri-Counties Regional Center Help Fund to assist persons with developmental disabilities and their families in emergency situations when there is no other source of financial assistance.

Helen Sanderson

Thank you to the following people and organisations who shared their learning, stories and examples within this book.

Dr Samuel Crawshaw, Gill Goodwin, Rowan Hall, Certitude, Sanchi Murison, Dimensions, Real Life Options, Borough Care Ltd and Bruce Lodge, Andy Gitsham, Positive Futures, Howard Bousfield, Michelle Livesley, Mary Lou Bourne, Jon Ralphs, Tim Parr, Vicky Jones, Enable Southwest in Western Australia, Cheryl Swan, Tracey Bush, United Response, Gill Bailey, Friends of the Elderly, Ruth Gorman, Amanda George, Julie Malette, Jo Harvey and Charlotte Sweeney.

Finally, thank you to Mary Beth for being a wonderful thinking partner.

Preface

This is the third book in a collection of titles about using person-centred practices with individuals, teams and organisations. Our main purpose in writing it was to share what we have been trying and learning about what person-centred practices look like when theyre used with staff as well as people who use services.

The people we had in mind when we were writing this book typically have responsibility for helping a team work well together. Although team leaders are mainly addressed within the context of Person-Centred Teams , we hope it has a much broader appeal.

The process of learning about person-centred teams grew through our partnership with Michael Smull, and the work of the Learning Community for Person-Centred Practices, and then applying it to teams. Our writing started with the first version of our person-centred team manual that was part of our training in 2004 with Jo Harvey and Ruth Gorman.

Amanda George, Michelle Livesley and Stephen Stirk helped update the manual in 2009, and it was soon afterwards that we started to develop this current version of Person-Centred Teams .