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THE VALUES OF BUREAUCRACY

Edited by Paul du Gay

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Oxford University Press 2005

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First published 2005

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The values of bureaucracy / edited by Paul du Gay.

p. cm.

Includes bibliographical references.

ISBN 0-19-927545-9 (alk. paper)ISBN 0-19-927546-7 (pbk. : alk. paper) 1.

Bureaucracy. 2. Organizational change. I. Du Gay, Paul.

HM 806.V35 2005

302.35dc22

ISBN 0-19-927545-9 (hbk.)
ISBN 0-19-927546-7 (pbk.)

1 3 5 7 9 10 8 6 4 2

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Printed in Great Britain
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The chapters in this volume derive from a workshop on Defending Bureaucracy held at St. Hughs College, Oxford, in March, 2003. I would like to thank everyone who participated in the workshop and to offer my considerable gratitude to Pamela Walker and Karen Ho, who helped organize the event and ensured its smooth running. The workshop would not have been possible without the generous financial support of the Pavis Centre for Social and Cultural Research at the Open University. The preparation of this volume was greatly facilitated by the support of the Department of Organization and Work Sociology (IOA) at the Copenhagen Business School where the editor spent some time as a Visiting Scholar in 2003. Finally, a word of gratitude to David Musson for commissioning the volume and to Matthew Derbyshire for editorial guidance, to the chapter authors who have borne stoically the successive rounds of alterations and amendments, and to Denise Janes, of the Centre for Citizenship, Identities and Governance at the Open University, for her exceptional administrative and secretarial support.

Paul du Gay

Charles T. Goodsell

Paul du Gay

Thomas Armbrster

Paul Thompson and Mats Alvesson

Michael Reed

Graeme Salaman

Paul Hoggett

Janet Newman

John Clarke

Daniel Miller

Yvonne Due Billing

Antonino Palumbo and Alan Scott

Mike Savage

Mats Alvesson works at the Department of Business Administration, Lund University. His research interests include critical theory, reflexive methodology, organizational culture, and knowledge-intensive firms. His most recent books include Reflexive Methodology (Sage 2000, with Kaj Skldberg), Understanding Organizational Culture (Sage 2002), and Knowledge Work and Knowledge-Intensive Firms (Oxford University Press 2004).

Thomas Armbrster is an Assistant Professor of organizational behaviour at the University of Mannheim, Germany. He holds a Ph.D. from the London School of Economics and Political Science and his research interests comprise the management consulting business, cross-national comparisons of management, and a liberal approach to management and organization theory.

John Clarke is Professor of Social Policy at the Open University. His research has evolved around questions about the politics, ideologies and discourses at stake in the remaking of welfare states and in the shifting governance of public services. He is currently working with colleagues on a research project called Creating Citizen-Consumers: changing identifications and relationships and his most recent book, Changing Welfare, Changing States: new directions in social policy, was published by Sage in 2004.

Paul du Gay is Professor of Sociology and Organization Studies, and Co-Director of the Centre for Citizenship, Identities and Governance, in the Faculty of Social Sciences at the Open University. His research is located in the sociology of organizational life and cultural studies. His recent publications include, In Praise of Bureaucracy (2000) and Cultural Economy (ed. with M. Pryke, 2002). Culture, Person and Organization: Essays in Cultural Economy will be published by Sage in 2006.

Yvonne Due Billing is Associate Professor of Sociology at the Department of Sociology at the University of Copenhagen in Denmark. She holds a Ph.D. from the University of Lund, Sweden and from CBS, Denmark. She has published on gender and organizations in several journals and her books on the subject include Gender, Managers, and Organizations (de Gruyter 1994) and Understanding Gender and Organizations (Sage 1997). Her research interests include studies of organizational cultures and power, cross-overs (men in womens jobs and vice versa), organizational identities and the conceptualization of meanings of gender in organizations.

Charles T. Goodsell is Professor Emeritus of Public Administration at the Centre for Public Administration and Policy of Virginia Polytechnic Institute and State University. He is author of The Case for Bureaucracy: A Public Administration Polemic, now in its 4th edition (CQ Press, 2004). His other books include The American Statehouse, Public Administration Illuminated, and Inspired by the Arts, The Social Meaning of Civic Space, American Corporations and Peruvian Politics, and Administration of A Revolution. His current research is centred on the agency mission as a belief structure in public governance.

Paul Hoggett is Professor of Politics and Director of the Centre for Psycho-Social Studies at the University of the West of England, Bristol. Recent publications include Emotional Life and the Politics of Welfare (Palgrave 2000) and, with Robin Hambleton and Danny Burns,