Mike Zajko - Telecom Tensions: Internet Service Providers and Public Policy in Canada

Internet Service Providers and Public Policy in Canada

MIKE ZAJKO

McGill-Queens University Press 2021

ISBN 978-0-2280-0588-9 (cloth)

ISBN 978-0-2280-0589-6 (paper)

ISBN 978-0-2280-0792-0 (e PDF )

ISBN 978-0-2280-0793-7 (e PUB )

Legal deposit second quarter 2021

Bibliothque nationale du Qubec

Printed in Canada on acid-free paper that is 100% ancient forest free

(100% post-consumer recycled), processed chlorine free

This book has been published with the help of a grant from the Canadian Federation for the Humanities and Social Sciences, through the Awards to Scholarly Publications Program, using funds provided by the Social Sciences and Humanities Research Council of Canada.

We acknowledge the support of the Canada Council for the Arts.

Nous remercions le Conseil des arts du Canada de son soutien.

Library and Archives Canada Cataloguing in Publication

Title: Telecom tensions : internet service providers and public policy in Canada / Mike Zajko.

Names: Zajko, Mike, 1983 author.

Description: Includes bibliographical references and index.

Identifiers: Canadiana (print) 20200397966 | Canadiana (ebook) 20200398059 | ISBN 9780228005889 (cloth) | ISBN 9780228005896 (paper) | ISBN 9780228007920 (e PDF ) | ISBN 9780228007937 (e PUB )

Subjects: LCSH: Internet service providersCanada. | LCSH: Internet service providersGovernment policyCanada.

Classification: LCC HE 7583. C 3 Z 35 2021 | DDC 384.3/30971dc23

This book was typeset by True to Type in 10.5/13 Sabon

This book was enabled by the support of many sources. First and foremost, my family has kept me going over the long stretch. Thank you for your patience, and for making the journey a joyful one. Most of the research involved in the production of this work was carried out while I was at the University of Alberta, where this manuscript benefited from the guidance of faculty including Kevin Haggerty, Michael McNally, and Geoffrey Rockwell, and where I learned a great deal from other graduate students. This work draws on research supported by the Social Sciences and Humanities Research Council; additional funding was also provided through the University of Alberta and the University of British Columbia. Chapter 6, Internet Service Providers as Privacy Custodians, was adapted from an article with the same name published in the Canadian Journal of Law & Societyin 2018, where it benefited from the comments of anonymous reviewers. I want to thank everyone involved in helping me through the publishing process at MQUP, including Jonathan Crago and the anonymous readers, for their detailed attention. I appreciate the help of public servants carrying out the thankless work of processing access-to-information requests, without which some of these topics would have been impossible to write about. I would also like to thank all of the people who have taught me about telecom and public policy in Canada. This includes the telecom reporters cited in these pages, whose journalism has been indispensable in documenting industry and regulatory developments. The work of past and current Canadian communications scholars and telecom policy analysts has provided an essential foundation for this book. Thank you to everyone who enabled me to