John B. Thompson - Book Wars: The Digital Revolution in Publishing

1. Chapter 1
2. Chapter 6
3. Chapter 7
4. Chapter 10
5. Chapter 12
6. Appendix 1

1. Introduction
2. Chapter 1
3. Chapter 2
4. Chapter 4
5. Chapter 5
6. Chapter 6
7. Chapter 7
8. Chapter 8
9. Chapter 9
10. Chapter 10
11. Chapter 12

John B. Thompson

polity

Copyright John B. Thompson 2021

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First published in 2021 by Polity Press

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During the last few decades, we have been living through a technological revolution that is as radical and far-reaching as any that came before in the long history of the human species. Among other things, this new revolution is transforming our information and communication environment and disrupting many of the industries that played a central role in shaping this environment for most of the twentieth century and before. The traditional media industries newspapers, radio, television, music, cinema have all been hurled into a whirlpool of change as old analogue technologies were pushed aside by new technologies based on the digital codification and transmission of symbolic content. Many of the media institutions that were key players in the analogue age have found themselves threatened by the digital transition, their revenues collapsing and their once-dominant positions undermined, while powerful new players have emerged and begun to reshape the contours of our information space. Today we live in a world which, in terms of the forms and channels of information and communication, is fundamentally different from the world that existed just half a century ago.

The book publishing industry is no exception it too has been caught up in the turmoil brought about by the digital revolution. And, in some ways, there is more at stake here than with other media industries: not only is the book publishing industry the oldest of the media industries, it is also an industry that has played a pivotal role in the shaping of modern culture, from the scientific revolution in early modern Europe to the profusion of literatures and forms of knowledge that have become such an important part of our lives and societies today. So what happens when the oldest of our media industries collides with the great technological revolution of our time? What happens when a media industry that has been with us for more than 500 years and is deeply embedded in our history and culture finds itself confronted by, and threatened by, a new set of technologies that are radically different from those that have underpinned its practices and business models for centuries? If you were working in the book publishing industry during the first decade of the twenty-first century, you wouldnt have had to look far to find reasons to feel anxious about your future: the music industry was in freefall, the newspaper industry was experiencing a sharp decline in revenue and some of the big tech companies were becoming seriously interested in the digitization of books. Why wouldnt the book industry be swept up in the maelstrom unleashed by the digital revolution? No hard-headed manager or disinterested analyst would have been sanguine about the chances of the book publishing industry surviving its encounter with the digital revolution unscathed.

But what form would the digital disruption of the book publishing industry assume, exactly? Would the industry undergo a root-and-branch transformation like the music industry, where physical formats morphed into digital downloads and the major record labels that had controlled the production and distribution of music experienced a dramatic collapse in revenues? Would ebooks take off and become the new medium of choice for readers, consigning the print-on-paper book to the dustbin of history? Would bookshops disappear and publishers be disintermediated by a technological revolution that would enable readers and writers to communicate directly via the internet, unhindered by the traditional gatekeepers of the book publishing industry? In the early 2000s, all of these possibilities and more were being seriously contemplated, both by senior managers within the industry and by the many commentators and consultants who were happy to offer their views on the future of an industry that seemed to be on the cusp of disruption.

As the years went by, this remarkable encounter between the oldest of our media industries and the great technological revolution of our time gradually took shape, producing outcomes that very few commentators had anticipated. It is not simply that the commentators were wrong though, in many cases, they were, and wildly so. It is that their ways of thinking about what happens when technologies disrupt established industries were based far too much on the analysis of the technologies themselves and on a belief usually implicit, rarely examined that new technologies, by virtue of their intrinsic and advantageous features, would prevail eventually. What seldom featured in these accounts was any real awareness of how the development of new technologies, and their adoption or non-adoption as the case may be, are always embedded in an array of pre-existing social institutions, practices and preferences, and are always part of a dynamic social process in which individuals and organizations are pursuing their own interests and aims, seeking to improve their own positions and out-manoeuvre others in a competitive, and at times ruthless, struggle. In short, what most commentators lacked was any real understanding of the forces that were shaping the particular social space or field within which these technologies were being developed and deployed. They focused on the technologies themselves, as if technologies were a deus ex machina that would sweep all before it, without taking account of the complex social processes in which these technologies were embedded and of which they were part. Of course, this abstraction from social processes made the commentators task a whole lot easier: the social world is a messy place and its much easier to predict the future if you ignore the messiness of the present. But it doesnt make your predictions more accurate, and you dont improve our understanding of technological change by discounting the social, economic and political factors that shape the contexts within which technologies exist.