LitArk » Books » Politics

John Mayne - Monitoring Performance in the Public Sector: Future Directions From International Experience

Here you can read online John Mayne - Monitoring Performance in the Public Sector: Future Directions From International Experience full text of the book (entire story) in english for free. Download pdf and epub, get meaning, cover and reviews about this ebook. year: 1997, publisher: Routledge, genre: Politics. Description of the work, (preface) as well as reviews are available. Best literature library LitArk.com created for fans of good reading and offers a wide selection of genres:

Romance novel Science fiction Adventure Detective Science History Home and family Prose Art Politics Computer Non-fiction Religion Business Children Humor

Choose a favorite category and find really read worthwhile books. Enjoy immersion in the world of imagination, feel the emotions of the characters or learn something new for yourself, make an fascinating discovery.

Book:
Monitoring Performance in the Public Sector: Future Directions From International Experience
Author:
John Mayne
Publisher:
Routledge
Genre:
Books / Politics
Year:
1997
Rating:
3 / 5
Favourites:
Add to favourites
Your mark:
- 60
- 1
- 2
- 3
- 4
- 5

Description
Author's other books
Similar books

Monitoring Performance in the Public Sector: Future Directions From International Experience: summary, description and annotation

We offer to read an annotation, description, summary or preface (depends on what the author of the book "Monitoring Performance in the Public Sector: Future Directions From International Experience" wrote himself). If you haven't found the necessary information about the book — write in the comments, we will try to find it.

John Mayne: author's other books

Who wrote Monitoring Performance in the Public Sector: Future Directions From International Experience? Find out the surname, the name of the author of the book and a list of all author's works by series.

Monitoring Performance in the Public Sector: Future Directions From International Experience — read online for free the complete book (whole text) full work

Below is the text of the book, divided by pages. System saving the place of the last page read, allows you to conveniently read the book "Monitoring Performance in the Public Sector: Future Directions From International Experience" online for free, without having to search again every time where you left off. Put a bookmark, and you can go to the page where you finished reading at any time.

Light

Font size:

↓

↑

Reset

Interval:

↓

↑

Bookmark:

Make

Monitoring Performance
in the Public Sector

Comparative Policy Evaluation Series

Ray C. Rist, series editor

Program Evaluation and the Management of Government
edited by Ray C. Rist

Budgeting, Auditing, and Evaluation
edited by Andrew Gray, Bill Jenkins, and Bob Segsworth

Can Governments Learn?
edited by Frans L. Leeuw, Ray C. Rist, and Richard C. Sonnichsen

Politics and Practices of Intergovernmental Evaluation
edited by Olaf Rieper and Jacques Toulemonde

Monitoring Performance in the Public Sector
edited by John Mayne and Eduardo Zapico-Goi

Public Policy and Program Evaluation

by Evert Vedung

Carrots, Sticks, and Sermons: Policy Instruments and Their Evaluation
edited by Marie-Louise Bemelmans-Videc,

Ray C. Rist, and Evert Vedung

Building Effective Evaluation Capacity
edited by Richard Boyle and Donald Lemaire

International Atlas of Evaluation
edited by Jan-Eric Furubo, Ray C. Rist, and Rolf Sandahl

Collaboration in Public Services: The Challenge for Evaluation
edited by Andrew Gray, Bill Jenkins, Frans Leeuw, and John Mayne

Quality Matters: Seeking Confidence in Evaluation, Auditing, and Performance Reporting
edited by Robert Schwartz and John Mayne

From Studies to Streams: Managing Evaluation Services
edited by Ray C. Rist and Nicoletts Stame

First published 1997 by Transaction Publishers

Published 2017 by Routledge
2 Park Square, Milton Park, Abingdon, Oxon 0X14 4RN
711 Third Avenue, New York, NY 10017, USA

Routledge is an imprint of the Taylor & Francis Group, an informa business

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Notice:
Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

Library of Congress Catalog Number: 96-43358

Library of Congress Cataloging-in-Publication Data

Monitoring performance in the public sector : future directions from interna
tional experience / John Mayne and Eduardo Zapico-Goi ; with a foreword
by Joseph S. Wholey.
p. cm(Comparative policy analysis series)
Includes bibliographical references and index.
ISBN 1-56000-292-1 (alk. paper)
1. Administrative agenciesEvaluation. 2. Executive departments
Evaluation. I. Mayne, J. (John). II. Zapico-Goi, Eduardo. III. Series.

JF1351.M575 1996
351.009Tdc20

96-43358
CIP

ISBN 13: 978-1-4128-0632-9 (pbk)

Contents

Joseph S. Wholey

1. Effective Performance Monitoring: A Necessary
Condition for Public Sector Reform

John Mayne and Eduardo Zapico-Goi

Part II: Designing and Implementing
Effective Performance Monitoring

2. Establishing Performance Monitoring:
The Role of the Central Unit

Terje Haugli Nilsen

3. Performance Monitoring for Budget Management:
A New Role of the Budget Center

Eduardo Zapico-Goi

4. Public Sector Reform Strategy: A Giant
Leap or a Small Step?

Sylvie Trosa

5. Performance-Monitoring Systems:
A Basis for Decisions?

RolfSandahl

6. Accountability for Program Performance: A Key to
Effective Performance Monitoring and Reporting

John Mayne

Part III: Comparing Performance Monitoring
in Policy Areas

7. The Performance-Monitoring System in the
Korean Government, With Special Reference to Health Care

Myoung-soo Kim

8. A System for Monitoring and Control of Health Services:
The Case of Mexico

Francisco Javier Casas Guzman

Richard C. Sonnichsen

10. Monitoring the Efficiency, Quality, and Effectiveness
of Policy Advice to Government

John Nicholson

Eduardo Zapico-Goi and John Mayne

Joseph S. Wholey

A host of promising public sector reform efforts are under way throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve resource allocation and other policy decision making, to improve public management, to improve program efficiency and effectiveness, and to help rebuild public confidence in government.

Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot program evaluation studies, performance monitoring plays a central role, as this book argues, in the most interesting of the current reform efforts. Performance monitoring helps clarify the purposes and goals of public sector activities and helps communicate the costs, results, and value of public programs. A large number of countries are identified in the book where performance monitoring is seen as a critical element in public sector reform efforts.

As performance monitoring and public sector reform efforts evolve, it is important that we discover how performance monitoring can help improve policy decision making, public management, program efficiency and effectiveness, and public trust. In the pages that follow, case studies and cross-case analyses describe and evaluate a number of performance monitoring efforts as they have evolved over the past twenty years.

Critical initial steps in effective performance monitoring are the identification and clarification of the goals and objectives in terms of which performance will be assessed (as well as the identification of key external factors that could influence the extent to which goals and objectives are achieved). Performance is not an objective reality out there waiting to be measured and evaluated. Instead, performance is socially constructed reality that exists in peoples minds.

The performance of a program will be found in the network of inputs, activities, outputs, and outcomes (intended and unintended outcomes, intermediate and end outcomes) that are most important from the perspectives of the programs key stakeholders. Often performance will be found in comparisons between actual levels and projected target levels of inputs, activities, outputs, or outcomes. We have to work with customers and other important stakeholders to define the performance of important programs in terms that capture important competing and often conflicting goals of parliament, interest groups, grantees and other partners, and customers served by the program, as well as agency and program executives, managers, budget officials, and other staff. In any specific case, the key dimensions of performance may be a programs direct or indirect costs, the services that the program delivers, intermediate outcomes such as customer satisfaction or actions taken by partners including other levels of government, or end outcomes such as environmental quality or health status.

Performance should be defined broadly enough to capture the key dimensions of performance that are of interest to important stakeholders. Only after this step is it possible to assess the relevance and utility of potential performance measures. One of the new challenges offered in this book is the need to consider dimensions of performance beyond the traditional ones of economy, efficiency, and effectiveness. With an increasingly complex, interdependent, and uncertain public sector environment, for some stakeholders, meeting objectives fixed some time ago may not be as an important dimension of performance as is the capacity of the program or organization to adapt to current and future change.

Light

Font size:

↓

↑

Reset

Interval:

↓

↑

Bookmark:

Make

Similar books «Monitoring Performance in the Public Sector: Future Directions From International Experience»

Look at similar books to Monitoring Performance in the Public Sector: Future Directions From International Experience. We have selected literature similar in name and meaning in the hope of providing readers with more options to find new, interesting, not yet read works.

Nick Frost

The Myth of Measurement: Inspection, audit, targets and the public sector

David Challis

Performance Indicators in Social Care for Older People

Joanne Sweeney

Public Sector Marketing Pro: The Definitive Guide to Digital Marketing and Social Media for Government and Public Sector

Brian Howieson

Public and Third Sector Leadership: Experience Speaks

Kaitlyn Rentala

The Public Sector Pivot: How Gen Z Will Lead a Renaissance in Public Service

John Seddon

The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About It

John W. Swain

Effective Writing in the Public Sector

John Winston Mayne

Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting

Hamish Ross

Paddy Mayne

Brian Mayne

Self Mapping: A Practical Guide to Discovering Your True Potential

Peter Mayne

A Year in Marrakesh

Stephen Brookes

The New Public Leadership Challenge

Reviews about «Monitoring Performance in the Public Sector: Future Directions From International Experience»

Discussion, reviews of the book Monitoring Performance in the Public Sector: Future Directions From International Experience and just readers' own opinions. Leave your comments, write what you think about the work, its meaning or the main characters. Specify what exactly you liked and what you didn't like, and why you think so.