Judy McKimm - Leadership and Management in Integrated Services

We would like to thank our fellow authors for their thoughtful contributions to the book, together with all those colleagues and students who have helped to shape our views of leadership and management. On a more personal level we would also like to thank our respective husbands, Sam and Alan, for their constant love, support and encouragement.

To order other titles from Learning Matters, please contact our distributors:
BEBC Distribution, Albion Close, Parkstone, Poole, BH12 3LL. Telephone: 0845 230 9000, email: learningmatters@bebc.co.uk

You can find more information on our titles and other learning resources at www.learningmatters.co.uk

Edited by
JUDY MCKIMM
and
KAY PHILLIPS

First published in 2009 by Learning Matters Ltd

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior permission in writing from Learning Matters

2009 Paul Close, Trish Hafford-Letchfield, Sam Held, Judy McKimm, Bernard Moss, Kay Phillips, Michael Preston-Shoot

British Library Cataloguing in Publication Data
A CIP record for this book is available from the British Library

ISBN 978 1 84445 2 040

The right of Paul Close, Trish Hafford-Letchfield, Sam Held, Judy McKimm, Bernard Moss, Kay Phillips and Michael Preston-Shoot, to be identified as the Authors of this Work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988

Cover design by Code 5 Design Associates Ltd
Text design by Code 5 Design Associates Ltd
Project Management by Swales & Willis Ltd, Exeter, Devon
Typeset by Swales & Willis Ltd, Exeter, Devon
Printed and bound in Great Britain by TJ International Ltd, Padstow, Cornwall

Learning Matters Ltd
33 Southernhay East
Exeter EX1 1NX
Tel: 01392 215560
E-mail: info@learningmatters.co.uk
www.learningmatters.co.uk

Paul Close is a senior lecturer in educational leadership at Sheffield Hallam University. He runs a postgraduate course on multi-agency team development as part of an MA in integrated working and has wide experience of facilitating learning sets for Health, Education, and Social Care professionals on integrated working issues; notably on the Valuing People Project and in childrens services. He is also a former tutor for the National Professional Qualification for Integrated Centre Leadership (NPQICL) and current evaluator of the Multi-Agency Team Development programme for the National College of School Leadership. Paul holds Masters degrees in both Educational Leadership and Organisation Development.

Trish Hafford-Letchfield is a senior lecturer at Middlesex University where she teaches on a number of pre and post-qualifying programmes in mental health and social work. Trish has extensive experience in managing adult social care services and is currently Chair of her local Age Concern. She has been involved in leadership and management development both in Higher Education and in the field and is particularly involved in widening participation in learning. Her current research interests lie in promoting the lifelong learning of older people using social care services. In her spare time, Trish is a keen amateur musician.

Sam Held is a Senior Lecturer at the University of Auckland and also works as an independent education and training consultant. Sam has a background in the public and voluntary sectors and is experienced in working both within and across health, social care and community development boundaries, developing partnerships and introducing complex systemic change. Posts included Patient Involvement Co-ordinator for the Scottish South-East Cancer Network and Implementation Manager (Supporting People), East Lothian Council. Sam has wide experience of teaching and training in Further and Adult Education settings as well as more recently in higher and health professionals education. He has facilitated masters level programmes, workshops and in-house training events for staff in social care, academics and health workers on various topics including: leadership development; change management; user involvement; commissioning; strategic planning; managing staff and volunteers and project implementation. He is a qualified counsellor, is in advanced training as a transactional analysis psychotherapist and is actively involved in the Anglican Church.

Judy McKimm currently works at the University of Auckland is Visiting Professor of Healthcare Education and Leadership at the University of Bedfordshire and Honorary Professor at Swansea University. She trained as an orthopaedic and general nurse, and has worked in further, adult, higher and medical education for over twenty years. Whilst at Imperial College School of Medicine, she co-ordinated the development and implementation of a new six-year MBBS/BSc programme. She has developed, implemented and evaluated a number of successful postgraduate faculty development programmes for medical and healthcare educators and advanced practitioners. Judy also worked for the Higher Education Academy, developing the new professional standards framework and reviewing the national accreditation scheme for teachers in higher education; she managed a national leadership development project for health and social work educators, funded by FTDL and in 2007, was network co-ordinator for a national interprofessional project (the ICS-HE project) which brought together stakeholders, academics and practitioners to share expertise and develop HE responses to the Integrated Childrens Service agenda.

Judy regularly speaks at national and international conferences, researches and publishes on medical and healthcare education and leadership and is working on a large scale research project investigating into the effectiveness of teaching, learning and assessment of law in social work and medicine. Since 1987, she has worked on international health reform, capacity building, quality assurance, professional licensing and education/training projects in many transition and former Soviet Union countries and most recently in South Australia, New Zealand and Samoa.

Bernard Moss is Professor of Social Work Education and Spirituality and the Director of the Centre for Spirituality and Health at Staffordshire University. His teaching excellence was recognised by the Higher Education Academy in 2004 with the awarding of a National Teaching Fellowship, and also in 2008 when he was made a Senior Fellow of the Academy. Through his writing and his conference presentations he is keen to explore the secular as well as the religious aspects of contemporary spirituality to a wide range of people-work. www.bernardmoss.org.uk