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Ann Burack Weiss - Gerontological Supervision: A Social Work Perspective in Case Management and Direct Care

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The growing population of aging Americans is bringing with it thousands of new workers into agencies serving the elderly each year. Now, the need for supervisors to administer and train staff in programs for older persons is increasing as well. This is a practical, how-to guide for the supervision of case managers, personal care providers, and interns working in community services and long-term care of ill or disabled older persons. This updated edition expands its focus by offering the latest, up-to-date ideas and proven practice wisdom for handling many of the fields most common problems.
Filled with direct and composite case examples, this useful guide looks at concerns central to the changing field of practice. Part one gives an overview of the social work perspective. Parts two and three consider practice and administrative issues. Supervision of interns is covered in part four, and part five expands the scope of original edition by discussing the similarities and differences between home care and long-term care settings. Chapters include coverage of:

    • dual emphasis on person and environment
    • treatment with dignity and respect
    • stages of helping, learning, and teaching
    • negotiating the balance between dependence and independence
    • styles of learning and teaching
    • tuning in and anticipatory empathy
    • assessment, case planning, on-going work, and termination
    • empowerment, mediation, and advocacy
    • the supervisor as middle management
    • staff development
    • the supervisory conference and recording requirements
    • evaluation in group supervision
    • home care
    • residential care

Gerontological Supervision is an invaluable resource for supervisors with or without MSWs and RNs, as well as case managers, personal care providers, interns, and educators and students in social work.

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Gerontological Supervision A Social Work Perspective in Case Management and - photo 1
Gerontological Supervision
A Social Work Perspective in Case Management and Direct Care
Second Edition
Gerontological Supervision
A Social Work Perspective in Case Management and Direct Care
Second Edition
Ann Burack-Weiss
Frances Coyle Brennan
First Published by The Haworth Press Taylor Francis Group 270 Madison - photo 2
First Published by
The Haworth Press, Taylor & Francis Group, 270 Madison Avenue, New York, NY 10016.
Transferred to Digital Printing 2009 by Routledge
270 Madison Ave, New York NY 10016
2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN
For more information on this book or to order, visit
http://www.haworthpress.com/store/product.asp?sku=5153
or call 1-800-HAWORTH (800-429-6784) in the United States and Canada
or (607) 722-5857 outside the United States and Canada
or contact
2008 by The Haworth Press, Taylor & Francis Group. All rights reserved. No part of this work may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, microfilm, and recording, or by any information storage and retrieval system, without permission in writing from the publisher.
PUBLISHERS NOTE
The development, preparation, and publication of this work has been undertaken with great care. However, the Publisher, employees, editors, and agents of The Haworth Press are not responsible for any errors contained herein or for consequences that may ensue from use of materials or information contained in this work. The Haworth Press is committed to the dissemination of ideas and information according to the highest standards of intellectual freedom and the free exchange of ideas. Statements made and opinions expressed in this publication do not necessarily reflect the views of the Publisher, Directors, management, or staff of The Haworth Press, Inc., or an endorsement by them.
Identities and circumstances of individuals discussed in this book have been changed to protect confidentiality.
Second edition of Gerontological Social Work Supervision (The Haworth Press, 1991).
Cover design by Jennifer M. Gaska.
Library of Congress Cataloging-in-Publication Data
Burack-Weiss, Ann.
Gerontological supervision : a social work perspective in case management and direct care / Ann Burack-Weiss, Frances Coyle Brennan.2nd ed.
p. cm.
Rev. ed. of: Gerontological social work supervision / Ann Burack-Weiss, Frances Coyle Brennan.
Includes bibliographical references.
ISBN: 978-0-7890-2422-0 (hard : alk. paper)
ISBN: 978-0-7890-2423-7 (soft : alk. paper)
1. Social work with older peopleUnited States. 2. Social workersSupervision ofUnited States. I. Brennan, Frances Coyle. II. Burack-Weiss, Ann. Gerontological social work supervision. III. Title.
HV1465.B87 2007
362.60683dc22
2007033724
CONTENTS
ABOUT THE AUTHORS
Ann Burack-Weiss, DSW, LCSW, is an adjunct associate professor at the Columbia University School of Social Work. She is also a founding partner and co-director of SBW Partners, a firm that offers consultation, supervision, and training in the field of aging. She is the author of The Caregivers Tale: Loss and Renewal in Memoirs of Family Life, co-author of Social Work Practice with the Frail Elderly and Their Families, and author of numerous chapters and journal articles. Her three decades of gerontological experience include practice, supervisory, and administrative positions.
Frances Coyle Brennan, LCSW, is the Director of Social Services at the Mary Manning Walsh Home in New York City. She was formerly an adjunct lecturer at Columbia University School of Social Work and is currently associated with Fordham University. She has over three decades of experience with the elderly in community and institutional settings, including supervisory and administrative positions at the Jewish Home and Hospital, and has written and presented extensively on issues in aging.
Ann Burack-Weiss and Frances Coyle Brennan are co-authors of First Encounters Between Elders and Agencies: A Practice Guide as well as the first edition of Gerontological Social Work Supervision.
Acknowledgments
Completion of a book is a time of remembrance and gratitude. Our first acknowledgment is to the countless social workers, social work interns, nurses, and gerontological supervisors in the New York City area with whom we have worked over the past three decades. Some were beginners. Others were experienced professionals. Some supervised one or two workers. Others administered large social service agencies or departments in health care settings. We worked together to integrate generic principles of practice and supervision to the field of gerontology. This book is a result of all that we have learned from them.
We are particularly grateful to the advisory group who offered us so much practice wisdom and support in preparation of this second edition. This outstanding group included Susannah Chandler, Barbara Rinehart, Valerie Ward, Sue Matorin, Chris Oates, Pat Blau, Laura Radensky, Tazuko Shibusawa, Renee Solomon, Lucy Rosengarten, and Lois Orlin. Our special thanks goes to Deirdre Downes for her careful reading and valuable suggestions to the manuscript.
We also thank our husbands, Roy L. Weiss and Tom Brennan, who helped turn our collaboration into many enjoyable times together. Our families, Donna Nelson, Danielle and Jennie Rose Nelson, Kenneth Weiss, Caroline and Tom Brennan, are an ongoing source of support and joy.
Part I:
An Overview
Chapter 1
Introduction
WHY A BOOK ON GERONTOLOGICAL SUPERVISION?
In 1991, we introduced the first edition of this book with a question: Why a book on gerontological social work supervision? We went on to explain the reasons that prompted us to write a book for masters level social work supervisors who worked with masters level social workers and graduate social work students in a range of settings that served the aged.
For over a decade we have supervised, consulted with, and trained social workers in practice with the aging. During that time, we looked in vain for the literature that would offer us guidance. Finding none, we extrapolated from generic texts on supervision, literature on aging, and unpublished practice and supervisory wisdom of colleagues in the field.
Sometimes it all came together. Sometimes it did not. When it did, we could effectively prepare a young student, whose only previous exposure to aging was a globe-trotting grandmother, to enter a nursing home unit of Alzheimers patients. When it did not, we were unable to help a middle-aged senior worker recognize that her identification with an adult daughter was distorting her assessment of an elderly couples care needs.
In time, we were scoring more hits than misses. Clearly, there was something different about supervising practice with the aging, but exactly what? Was it merely that generic texts on supervision lacked case examples of gerontological practice, or something more?
We began writing this book without answers to that question. We reasoned that even if case examples of older people were sufficient to flesh out time honored supervisory principles, that in itself would provide justification for a new book. The rise in the elderly population and the increase in services to meet their needs are bringing thousands of new workers into agencies serving the aged each year. Social work supervisors with experience in other fields of practice are being called upon to administer and train staff in programs for older persons. Masters level social workers in aging are moving into supervisory positions within a year or two of graduation. Often, they have not conceptualized practice for themselves, much less thought about how to convey it to others.
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