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Peter J. Dean - The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath

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The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath: summary, description and annotation

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Smart strategies for managing workplace bullies out of your life and business

More than one in four Americans deals with an on-the-job bully. These office sociopaths dont just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesnt have to be this way.

Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies:

The Belier | Weapons of choice: slander, deception, and gossip
The Blocker | Weapons of choice: negativity and inflexibility
The Braggart | Weapons of choice: narcissism and a sense of superiority
The Brute | Weapons of choice: aggression and intimidation

These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying.

We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether youre a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behaveor leaveso you and everyone else can get on with your work.

Peter J. Dean: author's other books


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Praise for
The Bully-Proof Workplace

Very rarely do I find a book that is eminently readable and incredibly practical and works to solve a complex problem. The Bully-Proof Workplace achieves that trifecta. The stories outlined here could be in any of our workplace environments, yet Dean and Shepard come up with usable strategies that are universal in their impact. Leaders are increasingly judged based on their ability to handle the people under their tutelage, and though much has been written about leadership and followership, the scourge of bullying in the workplace has been significantly underanalyzed. No more. This book should be on every managers bookshelf and should be shared throughout the workplace. If that happens, bullying in the workplace may become a historical footnote.

STEPHEN K. KLASKO, MD, MBA,

president and CEO of Thomas Jefferson University and Jefferson Health

Workplace bullying has been swept under the rug, probably as a result of the lack of strategies for dealing with the bully. Learn how to recognize the type of bully, plan on how to confront him or her, and then execute the plan. All of that is in this invaluable book.

MADELINE BELL,

president and CEO of Childrens Hospital of Philadelphia

The Bully-Proof Workplace provides a combination of research-based context, encouragement, and diagnostic and therapeutic tools to those grappling with bullying in their workplace. Everyone working in a group, whether or not in management, will find this guidebook thought-provoking. This is a text to read and then keep within arms reach for reference should a bully emerge in your workplace.

WILLIAM J. T. STRAHAN,

EVP of HR at Comcast Cable

In todays workplace, organizations have a responsibility to create an environment that enables the best in every employee. Simply put, bullies and bullying behavior cost companies millions of dollars, not to mention the psychological and emotional toll they inflict on people. The Bully-Proof Workplace offers an important and useful framework for understanding bullies and addressing bullying behavior, as well as providing practical and applicable strategies for dealing with them. Bravo!

CAROLINE F. MCCABE, PSYD,

director of Executive Talent, Leadership & Team Intelligence at Cisco

The Bully-Proof Workplace gives us the tools to root out destructive behaviors in our work environment. As we see increases in bullying across the nation, it is critical to identify those behaviors and to learn how to create a corporate culture where all employees can thrive. This book couldnt be more timely. Kudos!

THERESA BRYCE BAZEMORE,

president of Radian Guaranty Inc.

As chair of a global law firm, I feel it is imperative that our lawyers understand the issue of bullying from a personal perspective as a leader in the firm as well as its implication for our clients, especially as antibullying legislation increases in this country. The Bully-Proof Workplace is a book for understanding the phenomenon of bullying and how to deal with it and thus create a productive workplace. The recommended tactics and strategies for reducing bullying will allow strategic thinking, learning, and leading to flourish.

JAMI WINTZ MCKEON,

chair of Morgan, Lewis & Bockius LLP

As the leader of a global executive search firm and a practicing executive search consultant, I could not feel more strongly that we have a responsibility to weed out bullies during the assessment part of our placement protocol. The Bully-Proof Workplace provides a way to observe behavior to determine if a candidate is a potential bully as there is no place for bullies in the workplace.

JUDITH VON SELDENECK,

founder, chairwoman, and CEO of Diversified Search

It takes courage to stand up to a bully. It also takes know-how. Dean and Shepard show you how in The Bully-Proof Workplace. This practical guide, filled with case studies, checklists, and even scripts, will give you or the people you coach the tools they need to put a stop to workplace bullying.

MARGARET H. GREENBERG,

executive coach and coauthor of Profit from the Positive

If you think bullying happens only in schoolyards, think again. Workplace bullying is a tremendous problem, affecting 65 million people per year, especially women. If you are one of them, dont rely on the HR department to protect you. Read this book and learn how to protect yourself.

ALBERT J. BERNSTEIN, PHD,

bestselling author of Emotional Vampires

Most of us have dealt with impossible coworkersbut who ever thought of them as bullies? Or that workplaces can unnecessarily encourage them? Executive coaches Peter Dean and Molly Shepard are on to something important, quantifying bullies burden on morale and efficiency and offering practical ways to reform or repel them.

ANNE KREAMER,

author of Its Always Personal

Copyright 2017 by McGraw-Hill Education All rights reserved Except as - photo 1

Copyright 2017 by McGraw-Hill Education. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-1-25-985965-6
MHID: 1-25-985965-7.

The material in this eBook also appears in the print version of this title: ISBN: 978-1-25-985966-3,
MHID: 1-25-985966-5.

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