Stephen B. King - The Complete Guide to Training Delivery: A Competency-Based Approach

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title	:	The Complete Guide to Training Delivery : A Competency-based Approach
author	:	King, Stephen B.; King, Marsha; Rothwell, William J.
publisher	:	AMACOM Books
isbn10 | asin	:	0814404901
print isbn13	:	9780814404904
ebook isbn13	:	9780814424919
language	:	English
subject	Training--Handbooks, manuals, etc, Employees--Training of--Handbooks, manuals, etc, Competency based education--Handbooks, manuals, etc.
publication date	:	2000
lcc	:	LB1027.47.K49 2000eb
ddc	:	658.3/124
subject	:	Training--Handbooks, manuals, etc, Employees--Training of--Handbooks, manuals, etc, Competency based education--Handbooks, manuals, etc.

Page i The Complete Guide to Training Delivery A Competency-Based Approach Stephen B. King Marsha King William J. Rothwell With a Foreword by William C. Byham, Ph.D. President and Chief Executive Officer Development Dimensions International, Inc. (DDI)

Page ii Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web site: www.amacombooks.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data King, Stephen B. The complete guide to training delivery: a competency-based approach / Stephen B. King, Marsha King, William J. Rothwell ; with a foreword by William C. Byham. p. cm. Includes index. ISBN 0-8144-0490-1 1. TrainingHandbooks, manuals, etc. 2. EmployeesTraining ofHandbooks, manuals, etc. 3. Competency based educationHandbooks, manuals, etc. I. King, Marsha, Ph. D. II. Rothwell, William J., 1951 - III. Title. LB1027.47 .K49 2000 658.3'124-dc21 00-038580 2001 AMACOM, A division of American Management Association. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1

Page iii Contents Foreword ix Preface xi Acknowledgments xvi Chapter 1: Introducing Training and Training Delivery 1 Defining Key Terms 2 The Importance of Traditional Training Delivery 3 Training Is Not Always the Appropriate Solution 4 The Relationship between Training and Performance Improvement 7 Training Delivery Competencies 10 Research Study 12 Summary 14 Strategy List 15 Chapter 2: Analyzing Course Material and Learner Information 17 Skills Assessment 17 Learner Characteristics 19

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