T. F. Riggar - Stress burnout: an annotated bibliography
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Stress burnout: an annotated bibliography: summary, description and annotation
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In this comprehensive bibliography concerning stress burnout, Riggar examines and annotates the best publications dealing with the stress burnout syndrome among professionals whose career is helping other people. Stress burnout is pervasive. The quality of work life for helping professionals has reached a state where many who intend to help others are not only hurting their clients and patients but are also harming themselves. This bookdivided into three categories of signs/symptoms, causes/sources, and coping strategiesserves to help these caring individuals recognize the symptoms, understand what the syndrome is and why they or their colleagues have fallen prey to it, and gain practical strategies for coping with the problem. Thus the thoroughness of the annotations often precludes the need for further research.
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Southern Illinois University Press Carbondale and Edwardsville
Page iv
Copyright 1985 by the Board of Trustees, Southern Illinois University All rights reserved Printed in the United States of America Edited by Dan Seiters Designed by Kathleen Giencke Production supervised by Kathleen Giencke 88 87 86 85 4 3 2 1
Library of Congress Cataloging in Publication Data
Riggar, T. F. Stress burnout. Bibliography: p. Includes index. 1. Burnout (Psychology)Abstracts. I. Title. BF481.R53 1985 158.7 84-5447 ISBN 0-80931186-0
Page v
Contents
Preface
ix
Acknowledgments
xiii
Introduction
xv
Annotated Bibliography
1
Compendium
261
Signs and Symptoms
265
Causes and Sources
277
Coping Strategies
289
Page vii
To S. W. R. without whom nothing is possible
Page ix
Preface
Professional helpers face a variety of on-the-job stressors as well as those associated with working with persons in need of help. The process has been fully articulated and addressed in the growing body of research literature termed professional burnout. But as most of us must ask, just how important is stress burnout to the line practitioner or counselor? I was recently asked to address a state-level counselors annual association's meeting on this very topic. The counselors present, as have those in over ten states, were very interested in "burnout." They, as have many others, reported very strong fears concerning the danger they perceived. Many reported a basic bottom-line fear that it would soon affect their job or the adequacy of their efforts. In addition, these counselors express dissatisfaction with the effects inflation has had upon their salaries, with the loss of prestige "helping" has in the eyes of society, and with the future of helping the changing client. The most important thing, however, was the counselors' lack of knowledge about the phenomena of burnout. There does exist a need for a useful, specific compilation of the burnout literature. I now have the pleasure of introducing one such product in T.F. Riggar's Stress Burnout .
The helping fields have once again solidified their futures. In my discipline, rehabilitation counseling, alliances with other allied health fields (i.e., occupational, physical, and recreational therapies) have produced concrete
Page x
acceptance of the rehabilitationist as an active member of the total rehabilitation approach. We have seen as rehabilitationists the first recognition of our professional training and endeavors by the insertion of the word qualified in front of "rehabilitation worker" for the 1984 rehabilitation legislation. In fact, rehabilitation counseling is a strong, growing concern. Further, with the often maniacal concerns for survival, many counselors are beginning to look toward the resolution of more pressing occupational concerns. The text you are about to review marks a major resource for those practitioners and researchers beginning to professionally address job stress and satisfaction as occupational concerns.
Stress Burnout will evidence that professional burnout is a concern for each and every facet in human services. The stresses that come from intimate involvement with clients and their bids for day-to-day survival can become quite substantial. Coupling these stresses with those of working in the human-service setting create normally high levels of professional burnout. For example, the job turnover rate of 25% among rehabilitation counselors in state agencies offers eloquent evidence of the ultimate cost of these combined forces. Stress Burnout offers counselors a precise and condensed annotated body of easily useable resources addressing the symptoms, causes, and strategies for overcoming professional burnout. Most importantly, the text presents its efforts in a cross-referenced model that allows for building a more in-depth understanding of burnout before it crushes the counselor. As the text literally presents most of the existing literature, counselor-practitioners and researchers will be able to identify those citations and resources that best match their needs.
Perhaps the most significant mark of a profession is its ability and willingness to investigate major issues that affect it as a discipline. Rehabilitation counseling has identified worker satisfaction and burnout as a priority concern that we are facing in delivering quality case services.
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Professor Riggar's efforts provide us with the first major up-to-date vehicle to address those concerns. While most of the manuscripts appearing in research literature are descriptive, empirical research concerning burnout is being conducted. Stress Burnout will make future efforts much more manageable, while stimulating even more refined thought. Indeed, as we begin to understand the scope of satisfaction and burnout in rehabilitation, we can begin to build strategies to address them. The link between satisfied and energized workers with commitment and quality work products has been recently touted by the quality control groups in industry. Now it is our turn to learn from them.
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