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Glass Robert L.Rost Johann. - The dark side of software engineering: evil on computing projects

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Glass Robert L.Rost Johann. The dark side of software engineering: evil on computing projects

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Press Operating Committee

Chair

Linda Shafer

former Director, Software Quality Institute

The University of Texas at Austin

Editor-in-Chief

Alan Clements

Professor

University of Teesside

Board Members

Mark J. Christensen, Independent Consultant

James W. Cortada, IBM Institute for Business Value

Richard E. (Dick) Fairley, Founder and Principal Associate, Software Engineering Management Associates (SEMA)

Phillip Laplante, Professor of Software Engineering, Penn State University

Evan Butterfield, Director of Products and Services

Kate Guillemette, Product Development Editor, CS Press

IEEE Computer Society Publications

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The IEEE Computer Society and Wiley partnership allows the CS Press authored book program to produce a number of exciting new titles in areas of computer science, computing and networking with a special focus on software engineering. IEEE Computer Society members continue to receive a 15% discount on these titles when purchased through Wiley or at wiley.com/ieeecs

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Copyright 2011 by IEEE Computer Society. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

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Wiley also publishes its books in a variety of electronic formats. Some content that appears in print, however, may not be available in electronic format.

Library of Congress Cataloging-in-Publication Data is available.

ISBN 978-0470-59717-0

ePDF: 978-0-470-90994-2

oBook: 978-0-470-90995-9

ePub: 978-0-470-92287-3

FOREWORD

Dr. Linda Rising

Robert Glass has always been one who boldly goes where the more cautious fear to tread. I have been a fan of his writing for, well, lets just say, a long time. I remember when he started telling the truth as he saw it about software development and was forced to change the names of the companies and products that he was discussinghe even changed his own name to conceal authorship of published accounts. I remember teaching a course on structured design (using the green book by Yourdon and Constantinethats how long ago that was!) and if I finished a class early, I would say to my students, You can go now or I can read another story by Robert Glass. No one ever left before the story was finished. Cornbelt Shakedown (from Glass and DeNim [1980]) was a favorite. Many of these stories are the kind of humor that leads you to wonder, Why am I laughing? To keep from crying?

Later, as I was working in the industry, I led a study group on Software Runaways (Glass 1997) and experienced the serious side of Robert Glass. Very little of the wry and witty here, but, instead, a lot of lessons for serious consideration.

Robert Glass, joined in this book with Johann Rost, is still at it. He continues to be (I cant resist) fearless! (The reference is to my own book, Manns and Rising [2005]). I dont know Johann except through his work on this book, which is excellent, and from what Ive been toldthat hes a German former IT consultant now living in beautiful Romania, the land of Transylvania, Dracula, and CeauPicture 4escu its no wonder the book has a dark side theme! This book is also full of stories about real projects at real companies. Names are named. The result is a compelling look at the dark side of computer programming. We are all hardwired to learn from stories, especially when we can identify with the protagonists.

Hacking, espionage, sabotage, theft, whistle-blowing, subversion, disgruntled employees who want to get evenand, of course, the dance of deception. Weve all seen itwhere we know and they know , in fact, everyone knows but we all smile and keep dancing as long as we can. The authors cut in on this charade and force us to wake up and take stock.

Robert and Johann also include the results of their serious research. They have certainly done their homework. Theres an abundance of citations to back up their observations. The survey data on sabotage is fascinating!

This reporting is way out of the box; in fact, these authors are standing on the box and they share with us a good look at the terrainsomething most of us just dont take the time to do; we prefer to rush ahead and ignore the lessons of the past.

So, take a moment. We need a breather now and then. We need to step back and retrospect on the history of our industry and think about a better way of working within it. Robert Glass and Johann Rost are offering us a chance to do just that. Stop. Listen. Think. Is this the road that will serve us best for the next part of our journey?

REFERENCES

Glass, Robert and DeNim, Sue. The Second Coming: More Computing Projects Which Failed, Computing Trends, 1980.

Glass, Robert. Software Runaways: Monumental Software Disasters . Prentice-Hall, 1997.

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