Jennifer Edwards - Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative

PRAISE FOR

BRIDGE THE GAP

Teamwork is ubiquitousand underappreciated. Almost every job depends not only on getting the work done, but also on getting that work done through other people. Edwards and McCleary have written a clear and timely guide for any professional who wants to build a better collaborative environment.

DANIEL H. PINK
#1 New York Times bestselling author of When, Drive, and To Sell Is Human

Bridge the Gap teaches professionals how to intentionally put genuine curiosity at the heart of any working relationship where understanding, collaboration, and respect are paramount for success. Packed with examples and tools, this is a truly practical guide to being effective at work in the twenty-first century.

AMY C. EDMONDSON
Professor at Harvard Business School; author of The Fearless Organization

For years I have asked Why do people struggle to understand each other? Its the wrong question! A better question is How do any of us ever understand each other? And thats because there is a veritable chasmthe gap as McCleary and Edwards put itkeeping us in our own heads, keeping us lonely and keeping our relationships less effective than they could be. The challenge and the solution are brilliantly captured in this new book!

GREG MCKEOWN
author of the New York Times bestsellers Effortless and Essentialism

Bridge the Gap is ripe for the marketplace. Its a great resource for engaging resistant employees in diversity, inclusion, equity, and belonging work.

MARILYN TAM
CEO of Marilyn Tam & Co. and founder and Executive Director of Us Foundation, former CEO of Aveda Corp., President of Reebok Apparel and Retail Group, and VP of Nike Inc.

In a sea of people talking over, at, or down to each other, Bridge the Gap, is that rare oasis that talks with you and teaches you to do the same so that you can pull people together in such a divided and divisive world.

MARK GOULSTON, MD
author of Just Listen

A compelling read that helps you see curiosity and communication through a new lens.

ADAM MARKEL
author of Change Proof

When business teams include participants from different political parties and perspectives everyone wins. This book will enhance the creation of diversity and help readers create bridges for individual and corporate success.

JON FISHER
author of I Took the Only Path to See You and founder of ViciNFT

An innovative book for any professional! McCleary and Edwards embed their discussion of leadership at the intersection of your biology and lived experiences, recognizing the ways in which our approach to any situation in any given moment reflects the brains state. The authors tap into modern conceptions of the brain from the field of neuroscience with colorful case studies rooted in real human dynamics.

LEONARD ABBEDUTO, PhD
director UC Davis Mind Institute, professor, Department of Psychiatry and Behavioral Sciences

Cancel culture, polarization, and toxic language are harming our relationshipswe can do better, and Bridge the Gap teaches you how.

SALLY EDWARDS
founder and CEO, Heart Zones Inc.; cofounder, Fleet Feet; cofounder, Yuba Snowshoe Company; cofounder, Upbeat Workouts iPhone Mobile Apps

Copyright 2022 by Jennifer Edwards and Katie McCleary. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-1-26-426912-9
MHID: 1-26-426912-9

The material in this eBook also appears in the print version of this title: ISBN: 978-1-26-426911-2, MHID: 1-26-426911-0.

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CONTENTS

L ets just say it flat out.

You work with people that you struggle to understand, like, or respect. You also work with people who struggle to understand, like, or respect you.

As much as we would like our work relationships to be simple, unemotional, and confined to the 9-to-5... the fact is that connecting, communicating, and collaborating with people is much more complex, time-consuming, and challenging.