First Printing, 2011
Dancing With Digital Natives: Staying in Step With the Generation Thats Transforming the Way Business Is Done
Copyright 2011 by Michelle Manafy and Heidi Gautschi
All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without permission in writing from the publisher, except by a reviewer, who may quote brief passages in a review. Published by Information Today, Inc., 143 Old Marlton Pike, Medford, New Jersey 08055.
Publishers Note: The authors and publisher have taken care in the preparation of this book but make no expressed or implied warranty of any kind and assume no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or programs contained herein.
Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book and Information Today, Inc. was aware of a trademark claim, the designations have been printed with initial capital letters.
Library of Congress Cataloging-in-Publication Data
Dancing with digital natives : staying in step with the generation thats transforming the way business is done / edited by Michelle Manafy and Heidi Gautschi.
p. cm.
ISBN 978-0-910965-87-3
1. Generation Y. 2. Technology and youth. 3. Young consumers. 4. Information technology--Social aspects. 5. Information technology--Economic aspects. 6. Diffusion of innovations. I. Manafy, Michelle, 1967-II. Gautschi, Heidi, 1972
HQ799.5.D36 2011
302.2310842--dc22
2011003709
Printed and bound in the United States of America
President and CEO: Thomas H. Hogan, Sr.
Editor-in-Chief and Publisher: John B. Bryans
Managing Editor: Amy M. Reeve
VP Graphics and Production: M. Heide Dengler
Book Designer: Kara Mia Jalkowski
Cover Designer: Laura Hegyi
Dancing With
Digital Natives
Advance Praise
In a competitive world filled with new technologies and constantly evolving tastes, Dancing With Digital Natives serves as a brilliant roadmap for connecting with the elusive teen and young-adult consumer. Read this book!
R. Lee Fleming, Jr., screenwriter, One Tree Hill, Friends, and Shes All That
I love this book. The digital native generation doesnt want to be talked to; young people want to interact, engage, and effect change. And Dancing With Digital Natives shows you how to make that real connection happen.
Lou Frillman, chairman, Unity Fund, and multiple leadership roles, Barack Obama 2008 Presidential Campaign
With Dancing With Digital Natives, youll get to know the next generation of consumers so that you can create products and strategies that appeal and engage.
Sam Ades, vice president, Digital Web Group, Warner Bros Animation
Audiences today are not interested in one-way communication. In Dancing With Digital Natives, youll learn how to start a genuine conversation with your audience so that you can create real engagement and better entertainment.
Ed Marinaro, actor, Blue Mountain State (Spike TV)
Tomorrows historians and social scientists may very well look back on Dancing With Digital Natives as one of the seminal works describing the ongoing community-building imperative in this new epoch of information.
Hugh McKellar, editor-in-chief, KMWorld
Dancing With Digital Natives shows how our next generation of consumers expects us to know them well, by engaging them every step of the way. This engagement is both an imperative and a great opportunity. And this book lays out an incredible roadmap for doing great things with that opportunity.
Andrew Panay, producer, Wedding Crashers
That we were able to complete this project with our sanity and friendship still intact owes much to the advice, help, and support of our friends, family, colleagues, and contributors. To list all of these people here would be a book in itself, but please know that we value your support.
Heidi would like to thank Michelle for embarking on this adventure with her. Michelle is incredibly well organized and a fabulous editor, and these abilities certainly raised the likelihood of completing this project. Heidi, however, is even more grateful for Michelles intelligence, thoughtfulness, sense of humor, and love of Yahtzee. Heidi would also like to thank Marc Dupont, David and Adelle Gautschi, and Lisa Gautschi for their love and steadfast belief in her, as well as Fatma Ramdani, Sabine Lesenne, Emilie Moreau, and Olivier Cornille for their support and help. She would also like to thank her students at the University of Lille 3 for giving her the opportunity to observe digital natives in action.
Michelle would like to thank Heidi for knowing her as well as she does and still choosing to undertake this project as partners. The work here benefits greatly from the added perspective of Heidis distinct world view. Michelle benefits greatly from Heidis steady calm, sense of fun, and fearless honesty. Michelle would also like to thank Daniel and Harlequin Sullivan for their unending patience, love, and support; Tom and Claire Sullivan for their belief in her; and Anita Kemmy for instilling in her a lifelong love of learning and literature. Michelle is also lucky to have had the daily influence of the team at EContent magazine for inspiration while putting this project together, and the support of Ron Miller, Nancy Davis Kho, and David Meerman Scott in particular for pushing her to get out of her comfort zone.
Without doubt, we are both deeply grateful to all of our contributors for their expertise, hard work, and patience. This project would not have been possible without them and owes its strength to their breadth of knowledge, openness of mind, and willingness to do the hard work it takes to create a contributed volume like this one. We are also grateful for the support we received from the team at Information Today, Inc., especially Amy Reeve and John Bryans.
Lastly, we thank all the digital natives out there using digital technology in creative new ways. You are our inspiration. Were counting on you to tell us what we got right and where we went wrong. We cant wait to get your feedback.
Heidi Gautschi
Sains du Nord, France
Michelle Manafy
New Preston, Connecticut
Michelle Manafy and Heidi Gautschi
It is always tricky to make generalizations about generations. For every conclusion drawn about the behavioral habits of people in an age group, there will be a seemingly endless number of individuals who refuse to toe the line that analysts have so precipitously drawn. Certainly there are those any label would fail to fit. Hard to say, though, whether this is why generational labels themselves have grown fuzzy around the edges: Generation X, Generation Y, Millennial. These certainly dont bear the same strong stereotyping stamp as generational monikers such as Baby Boomer, Greatest Generation, or Lost Generation.
Today, however, we are witnessing the emergence of a fully loaded generational epithet: digital native. So named by Marc Prensky in 2001, this generation encompasses all those who have grown up with ubiquitous digital technology. While lacking a hard-and-fast start date, it most often refers to those born since 1984. As with all of the preceding generational profiles, there are those who will not fall neatly into line with the assumptions made about the generation of digital natives. Many factors contribute to variationsfrom homes in which computer use is discouraged and those in which financial circumstances result in less technological exposure to the vast individuality of the people who fall into this (or any) age group.
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