Michael Meyers - Mike Meyers CompTIA A+ Guide to Managing and Troubleshooting PCs, 4th Edition

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Mike Meyers, lovingly called the AlphaGeek by those who know him, is the industrys leading authority on CompTIA A+ certification. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos, and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1977 as a technician, instructor, author, consultant, and speaker.

Author of numerous popular PC books and videos, including the best-selling CompTIA A+ Certification All-in-One Exam Guide, Mike is also the series editor for the highly successful Mike Meyers Certification Passport series, the Mike Meyers Computer Skills series, and the Mike Meyers Guide to series, all published by McGraw-Hill.

As well as writing, Mike has personally taught (and continues to teach) thousands of students, including U.S. senators, U.S. Supreme Court justices, the United Nations, every branch of the U.S. Armed Forces, most branches of the Department of Justice, hundreds of corporate clients, academic students at every level, prisoners, and pensioners.

E-mail: michaelm@totalsem.com

Facebook: Mike Meyers (Houston, TX)

Twitter/Skype/most instant messaging clients: desweds

Web forums: www.totalsem.com/forums

Scott Jernigan wields a mighty red pen as Editor in Chief for Total Seminars. With a Master of Arts degree in Medieval History, Scott feels as much at home in the musty archives of London as he does in the warm CRT glow of Total Seminars Houston headquarters. After fleeing a purely academic life, he dove headfirst into IT, working as an instructor, editor, and writer.

Scott has written, edited, and contributed to dozens of books on computer literacy, hardware, operating systems, networking, and certification, including Computer LiteracyYour Ticket to IC3 Certification, and co-authoring with Mike Meyers the All-in-One CompTIA Strata IT Fundamentals Exam Guide.

Scott has taught computer classes all over the United States, including stints at the United Nations in New York and the FBI Academy in Quantico. Practicing what he preaches, Scott is a CompTIA A+ and CompTIA Network+ certified technician, a Microsoft Certified Professional, a Microsoft Office User Specialist, and Certiport Internet and Computing Core Certified.

Chris Crayton (CompTIA A+, CompTIA Network+, MCSE) is an author, editor, technical consultant, and trainer. Mr. Crayton has worked as a computer and networking instructor at Keiser University, as network administrator for Protocol, an eCRM company, and as a computer and network specialist at Eastman Kodak. Mr. Crayton has authored several print and online books on PC Repair, CompTIA A+, CompTIA Security+, and Microsoft Windows. Mr. Crayton has served as technical editor on numerous professional technical titles for leading publishing companies, including the