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Paul M. Salmon et al. - Human Factors Methods and Accident Analysis

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HUMAN FACTORS METHODS AND ACCIDENT ANALYSIS

Human Factors Methods and Accident Analysis

Practical Guidance and Case Study Applications

PAUL M. SALMON
Monash University, Australia

NEVILLE A. STANTON
University of Southampton, UK

MICHAEL LENN
Monash University, Australia

DANIEL P. JENKINS
Sociotechnic Solutions, UK

LAURA RAFFERTY
University of Southampton, UK

GUY H. WALKER
Heriot-Watt University, UK

ASHGATE

Paul M. Salmon, Neville A. Stanton, Michael Lenn, Daniel P. Jenkins, Laura Rafferty and Guy H. Walker 2011

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the publisher.

Paul M. Salmon, Neville A. Stanton, Michael Lenn, Daniel P. Jenkins, Laura Rafferty and Guy H. Walker have asserted their moral right under the Copyright, Designs and Patents Act, 1988, to be identified as the authors of this work.

Published by
Ashgate Publishing Limited
Wey Court East
Union Road
Farnham
Surrey, GU9 7PT
England

Ashgate Publishing Company
Suite 420
101 Cherry Street
Burlington
VT 05401-4405
USA

www.ashgate.com

British Library Cataloguing in Publication Data
Human factors methods and accident analysis : practical
guidance and case study applications.

1. Accident investigation. 2. Accident investigation--Case
studies. 3. Human behavior models.
I. Salmon, Paul M.
363.1'065-dc22

Library of Congress Cataloging-in-Publication Data
Human factors methods and accident analysis : practical guidance and case study applications / by Paul M. Salmon ... [et al.].

p. cm.
Includes bibliographical references and index.
ISBN 978-1-4094-0519-1 (hbk) -- ISBN 978-1-4094-0520-7 (ebook)
1. Accidents. 2. Accidents--Research. 3. Accident investigation.
4. Errors--Evaluation. I. Salmon, Paul M.
HV675.H78 2011
363.1'065--dc23

2011024619

ISBN: 978-1-4094-0519-1 (hbk)
ISBN: 978-1-4094-0520-7 (ebk)
ISBN: 978-1-4094-8685-5 (ebk-ePUB)

Printed and bound in Great Britain by the MPG Books Group UK Contents 4 The - photo 1
Printed and bound in Great Britain by the MPG Books Group, UK

Contents

4 The Human Factors Analysis and Classification System:
Australian General Aviation and Mining Case Studies

5 The Critical Decision Method:
Retail Store Worker Injury Incident Case Study

8 Human Factors Methods Integration:
Operation Provide Comfort Friendly Fire Case Study

List of Figures

.

List of Tables
About the Authors
DR PAUL M. SALMON

Human Factors Group, Monash Injury Research Institute,
Accident Research Centre and Disaster Resilience Unit,
Clayton Campus, Monash University, Victoria 3800, Australia
paul.salmon@monash.edu

Paul Salmon is a Senior Research Fellow within the Human Factors Group at the Monash Injury Research Institute and holds an Australian National Health and Medical Research Council (NHMRC) post-doctoral training fellowship in the area of Public Health. Paul has almost a decade of experience in applied Human Factors research in a number of domains, including the military, aviation, and road and rail transport and has co-authored eight books, over 60 peer-reviewed journal articles, and numerous conference articles and book chapters. Paul was recently awarded the 2007 Royal Aeronautical Society Hodgson Prize for a co-authored paper in the societys Aeronautical Journal, and, along with his colleagues from the Human Factors Integration Defence Technology Centre (HFI DTC), the 2008 Ergonomics Societys Presidents Medal. Paul was also recently named as a finalist in the Scopus Australian young researcher of the year award for Humanities and Social Sciences.

PROFESSOR NEVILLE A. STANTON

Transportation Research Group, University of Southampton
School of Civil Engineering and the Environment
Highfield, Southampton, SO17 1BJ
n.stanton@soton.ac.uk

Professor Stanton holds a Chair in Human Factors in the School of Civil Engineering and the Environment at the University of Southampton. He has published over 150 peer-reviewed journal papers and 20 books on Human Factors and Ergonomics. In 1998, he was awarded the Institution of Electrical Engineers Divisional Premium Award for a co-authored paper on Engineering Psychology and System Safety. The Ergonomics Society awarded him the Otto Edholm medal in 2001 and The Presidents Medal in 2008 for his contribution to basic and applied ergonomics research. In 2007, The Royal Aeronautical Society awarded him the Hodgson Medal and Bronze Award with colleagues for their work on flight deck safety. Professor Stanton is an editor of the journal Ergonomics and is on the editorial boards of Theoretical Issues in Ergonomics Science and the International Journal of Human Computer Interaction. Professor Stanton is a Fellow and Chartered Occupational Psychologist registered with The British Psychological Society, and a Fellow of The Ergonomics Society. He has a BSc (Hons) in Occupational Psychology from the University of Hull, an MPhil in Applied Psychology and a PhD in Human Factors from Aston University in Birmingham.

DR MICHAEL G. LENN

Human Factors Group Leader,
Monash University Accident Research Centre, Building 70,
Clayton Campus, Monash University, Victoria 3800, Australia
Michael.lenne@.monash.edu

Michael Lenn leads the Human Factors Team at the Monash University Accident Research Centre, and was recently appointed as Adjunct Associate Professor and Deputy Director of the Curtin-Monash Accident Research Centre in Perth, Western Australia. Michael has a PhD in Experimental Psychology and his research over the past 18 years has been centred on the measurement of human performance using simulation in road, rail, and military aviation and maritime settings. While simulation remains a strong interest personally, and also to the team of scientists he leads, the centres recent acquisition of on-road test vehicles affords new means of measuring driver performance. His current research uses simulation and on-road testing to study the impacts of infrastructure design on human performance and error, the impacts of in-vehicle systems on driver performance and distraction, and the influences of alcohol and other drugs on driving performance. He also has expertise in human error, accident investigation and system safety, brought about through the development of accident investigation and reporting programs with the aviation industry, and the analysis of data in both transportation and non-transportation domains using human factors methods.

DR DANIEL P. JENKINS

Sociotechnic Solutions Ltd, 2 Mitchell Close, St Albans, Herts, UK.
dan@sociotechnic.com

Dan Jenkins is a freelance human factors engineer and Director of Sociotechnic Solutions Limited. Dan started his career as an automotive engineer, graduating in 2004, with an M.Eng (Hons) in Mechanical Engineering and Design, receiving the University Prize for the highest academic achievement in the school. During his time in the car industry, Dan developed a keen interest in ergonomics and human factors. In 2005, Dan returned to Brunel University taking up the full-time role of Research Fellow in the Ergonomics Research Group. Dan studied part time for his PhD in Human Factors and Interaction Design, graduating in 2008 and receiving the Hamilton Prize for the Best Viva in the School of Engineering and Design. In 2009, Dan started his own consultancy, which has allowed him to gain industrial experience across a wide range of domains. Dan has developed experience of applied research in various domains including defence, nuclear facilities, automotive, submarines, aviation, policing, and control room design. Dan has co-authored eight books and over 40 peer-reviewed journal papers, alongside numerous conference articles and book chapters. Dan and his colleagues were awarded the Ergonomics Societys Presidents Medal in 2008 for their contribution to basic and applied ergonomics research.

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