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David Cotts - The Facility Management Handbook: 2nd Edition

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Shows that the management of a companys facilities, from boiler room to board room, can maximize productivity and profits. The entire facility management area - planning, leadership, managing the design process, managing finances, leasing, operations, maintenance and benchmarking - is covered.

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title The Facility Management Handbook author Cotts David G - photo 1

title:The Facility Management Handbook
author:Cotts, David G.
publisher:AMACOM Books
isbn10 | asin:0814403808
print isbn13:9780814403808
ebook isbn13:9780585040103
language:English
subjectReal estate management, Building management.
publication date:1999
lcc:HD1394.C68 1999eb
ddc:658.2
subject:Real estate management, Building management.
The Facility Management Handbook
Second Edition
David G. Cotts
AMACOM
American Management Association
New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C.
Brussels Mexico City Tokyo Toronto
This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Cotts, David G.
The facility management handbook / David G. Cotts. 2nd ed.
p. cm.
Includes index.
ISBN 0-8144-0380-8
1. Real estate management. 2. Building management. I. Title.
HD1394.C68 1998 658.2dc21Picture 2Picture 3Picture 4Picture 598-12400
Picture 6Picture 7Picture 8Picture 9Picture 10Picture 11Picture 12Picture 13CIP
1999 David G. Cotts
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 5 4 3 2 1
To:
Stephen Coite Eller
Brendan Eric Cotts
Meaghan Maria Cotts
Lauren Diane Eller
Page vii
CONTENTS
Preface to the Second Edition
ix
Acknowledgments
xi
Section I Background and Organization
1
1 The Nature of Facility Management
3
2 Organizing the Department
22
3 Facility Management Leadership
45
Section II Planning, Programming, and Budgeting
55
4 Strategic and Annual Planning
57
5 Financial Management
73
6 Space Planning and Management
89
Section III Real Estate
103
7 Real Estate Options
105
8 Lease Administration and Property Management
118
Section IV The Design-Build Cycle
133
9 Project Management
135
10 Programming and Project Development
145
11 The Design Process
156
12 The Construction Phase
169
Section V Operations and Maintenance
183
13 Work Coordination
185
14 Facility Operations
192
15 Maintenance and Repair
215
16 Facility Services
232

Page viii
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