Edward M. Marshall - Transforming the Way We Work: The Power of the Collaborative Workplace

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Transforming the Way We Work The Power of the Collaborative Workplace Edward M. Marshall, Ph.D. amacom American Management Association New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

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title	:	Transforming the Way We Work : The Power of the Collaborative Workplace
author	:	Marshall, Edward M.
publisher	:	AMACOM Books
isbn10 | asin	:	0814402550
print isbn13	:	9780814402559
ebook isbn13	:	9780585033631
language	:	English
subject	Work ethic, Cooperativeness, Management.
publication date	:	1995
lcc	:	HD4905.M35 1995eb
ddc	:	306.3/613
subject	:	Work ethic, Cooperativeness, Management.

This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Marshall, Edward M., 1946 Transforming the way we work: the power of the collaborative workplace / Edward M. Marshall. p. cm. Includes bibliographical references and index. ISBN 0-8144-0255-0 1. Workethic. 2. Cooperativeness. 3. Management. I. Title. HD4905.M351995 306.3'613dc2094-48388 CIP 1995 Edward M. Marshall All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. THE COLLABORATIVE WORK ETHIC, THE COLLABORATIVE WORKPLACE AND DESIGN, CREATING A COLLABORATIVE WORK ENVIRONMENT, THE COLLABORATIVE METHOD, and THE WORKPLACE CULTURE INDEX are registered with the U.S. Patent Office or are pending registration. Printing number 10 9 8 7 6

Page iii Contents Preface v Acknowledgments xi 1 Collaboration: The Quest for the 21st-Century Workplace 1 Part I Designing the Collaborative Workplace 13 2 The Collaborative Work Ethic 15 3 Creating the Collaborative Culture 37 4 Collaborative Leadership 68 5 Building Strategic Business Alignment 87 6 Collaborative Teams 112 Part II The Gollaborative Change Process 125 7 The Collaborative Method 127 8 Transforming the Workplace 140 9 Managing the Transition 165 Epilogue 181

Page iv Appendix: Sample Operating Agreements 183 Selected Readings 189 Index 191

Page v Preface What would the world of work be like if we all truly respected one another? How effective would our workplaces be if we all knew how to collaborate? How efficient might we become as businesses if we were able to tap into the hidden productivity of the work-force? How successful might we become as a nation if we learned how to use the power and creativity of our workplaces for competitive advantage and world leadership?

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