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James L. Creighton - CyberMeeting: How to Link People and Technology in Your Organization

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Computers are radically changing the way we meet, the way we collaborate, they way we communicate with each other. This breakthrough book takes a look at how cutting-edge computer technologies are transforming our concept of what meeting is. In addition, CyberMeeting helps businesspeople avoid the millions of dollars that can be wasted when new collaborative technology is introduced without careful consideration of the culture of a company. Its a guide to which technologies are available, which will soon be available, and all the people, corporate culture, and communication issues to consider. The book reveals technologies such as: ** software that schedules the meetings (for 2 people...or 20) ** personal computers with video cameras (for holding meetings with anyone, right from the desktop) ** groupware that simplifies simultaneous work on a project ** meeting centers with full electronic support, including working walls that record information from many sources: literal writing on the wall, electronic slates, remote computers, even voice command ** techniques for broadcasting live reports to stakeholders on a meetings progress and decisions made ** facilities that encourage and take full advantage of those informal meetings (where the best ideas often happen). For managers, meeting planners, or information technologists CyberMeeting shows how to plan for the near future and manage the transition to cyber collaboration.

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title CyberMeeting How to Link People and Technology in Your - photo 1

title:CyberMeeting : How to Link People and Technology in Your Organization
author:Creighton, James L.; Adams, James W. R.
publisher:AMACOM Books
isbn10 | asin:0814403522
print isbn13:9780814403525
ebook isbn13:9780585022857
language:English
subjectVideoconferencing, Groupware, Scheduling--Computer programs.
publication date:1998
lcc:HF5734.7.C73 1998eb
ddc:658.4/5
subject:Videoconferencing, Groupware, Scheduling--Computer programs.
Page iii
CyberMeeting
How to Link People and Technology in Your Organization
James L. Creighton
James W. R. Adams
CyberMeeting How to Link People and Technology in Your Organization - image 2
American Management Association
New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C.
Brussels Mexico City Tokyo Toronto
Page iv
This book is available at a special
discount when ordered in bulk quantities.
For information, contact Special Sales Department,
AMACOM, a division of American Management Association,
1601 Broadway, New York, NY 10019.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Creighton, James L.
CyberMeeting: how to link people and technology in your organization / James L. Creighton, James W. R. Adams.=
p. cm.
Includes index.
ISBN 0-8144-0352-2
1. Videoconferencing. 2. Groupware. 3. Scheduling-Computer
programs. I. Adams, James W. R. II. Title.
HF5734.7.C73 1997
658.4'5DC21
97-22979
CIP
1998 James L. Creighton and James W. R. Adams.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced,
stored in a retrieval system,
or transmitted in whole or in part,
in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise,
without the prior written permission of AMACOM,
a division of American Management Association,
1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 5 4 3 2 1
Page v
To my mother,
Helen Creighton,
who fostered a deep love
for books and reading
and
To my wife,
Lucy Adams,
in grateful appreciation
for her unflagging
encouragement and support
Page vii
Contents
Preface
ix
Acknowledgments
xiii
1
Cybermeetings
1
2
Meeting Meltdown
14
3
The Collaboration System of the Organization
22
4
Collaborative Technology and Corporate Culture
33
5
Meeting Technology
46
6
Meeting Process
70
7
Facility Innovations
93
8
Deciding Which Collaborative Innovations to Use
108
9
Developing a Business Rationale for Collaborative Technology
128
10
Introducing Collaborative Technology in Large Organizations
146
11
Collaboration Management
164
12
Fears About Collaborative Technology
173
13
Glimpses of the Future
181
14
You Ain't Seen Nothin' Yet
224
Index
227

Page ix
Preface
Over the next decade organizations will spend billions connecting their employees through technology that will permit collaboration and electronic participation in meetings. Many organizations will find new ways of working together that give them a competitive edge in every aspect of their operations. Hundreds of millions of those dollars will be wasted chasing fads and installing technology that people will use to work the same way they worked before the technology was installed.
This book is about how to manage the transition to cybercollaboration so that your organization gets full advantage of its investment. Because we are all walking a new path and the technology seems to be changing daily, there is no single right answer for how your organization should proceed. The authors hope to provide the basic information you need to have, raise the key issues, and ask the right questions. Each organization will necessarily have to find its own path to making meetings more effective.
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