C. Davis Fogg - Implementing Your Strategic Plan: How to Turn

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title	:	Implementing Your Strategic Plan : How to Turn "Intent" Into Effective Action for Sustainable Change
author	:	Fogg, C. Davis.
publisher	:	AMACOM Books
isbn10 | asin	:	0814403948
print isbn13	:	9780814403945
ebook isbn13	:	9780585039176
language	:	English
subject	Strategic planning, Organizational change.
publication date	:	1999
lcc	:	HD30.28.F639 1999eb
ddc	:	658.4/012
subject	:	Strategic planning, Organizational change.

Implementing Your Strategic Plan How to Turn "Intent" Into Effective Action for Sustainable Change C. Davis Fogg AMACOM American Management Association New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

This book is available at a special discount when ordered in bulk quatities. For information, contact Special Sales Department, AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Fogg, C. Davis. Implementing your strategic plan: how to turn "intent" into effective action for sustainable change / C. Davis Fogg. p. cm. Includes index. ISBN 0-8144-0394-8 1. Strategic planning. 2. Organizational change. I. Title. HD30.28.F639 1998 658.4'012 dc2198-35084 CIP 1999 C. Davis Fogg All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1

Page v CONTENTS List of Exhibits ix Part I: Understanding Strategic Change 1 The Strategic Change Process The Strategic Plan: A Precondition for Change The 18 Keys to Plan Implementation Putting It Together: How the Strategic Change Process Plays Out Over Time The Four-Phase Strategic Change Process 3 What CEOs Say The Sample The Techniques and Insights of First-Class Change Agents Observations and Surprises Advice to CEOs 37 Part II: The 18 Keys to Implementing Your Strategic Plan 55 Key 1: Develop an Accountability System Introducing an Accountability System Isolating the Actionable Elements Determining Who Is Responsible for the Actionable Elements Turning Priority Issues Into Program Action Plans Without Getting Overwhelmed: Organization Clutter and the Objectives Maze Developing Interlocking Scorecards 57 Key 2: Turn Strategic Priority Issues Into Assigned, Measurable Action Plans What's in an Action Plan The Action-Planning Process Top-Team Approval Action Plan Detail Potential Problems Review 93

Page vi Key 3: Embed Departmental Planning The Departmental Planning Process Putting Together the Annual Departmental Plan

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