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Praise for What Are Your Blind Spots?
Haudan and Berens hit on one of the most powerful obstacles to creating great organizations with highly engaged peopleleadership blind spots! They illustrate how many of our current leadership beliefs are suffocating the innovative, enthusiastic contributions of the people we lead. It is time to awaken the sleeping giant of human potential in our organizations, and this book provides a blueprint to do just that.
Cheryl Bachelder, former CEO, Popeyes Louisiana Kitchen, Inc. and author, Dare to Serve: How to Drive Superior Results by Serving Others
Jim Haudan and Rich Berens have been trusted partners in shaping leadership behaviors and driving improvements in organizational engagement. What Are Your Blind Spots? provides invaluable insight that will help leaders in any organizationand I love how Jim and Rich bring things to life with stories and real-life experiences.
Ryan Marshall, President and CEO, PulteGroup
In their book, What Are Your Blind Spots?, Haudan and Berens uncover the key emotional levers that leaders need to act on to unlock the energy, commitment, and motivation of their people. Their advice that dialogue is the only path to authentically engage the hearts and minds of our people is spot-on, and they offer powerful, practical suggestions on ways to build great relationships with people at all levels, leading to engaged, high-performing teams.
Greg Creed, CEO, Yum!
As a leader of over 275,000 team members, identifying and understanding my own blind spots is an ongoing, continuous process. Jim and Rich tap deep into the shaping influences each of us have as leaders and the impacts of those influences on the power and potential of our organizations. Thank you for the challenging thinking and critical exploration of my own leadership.
Richard D. Maltsbarger, former COO, Lowes
Berens and Haudan provide great insight into what truly drives culture change. This book is a must-read for any leader who wants to engage the hearts and minds of their people.
Phil Cordell, Senior Vice President of New Brand Development, Hilton Worldwide
Jim Haudan and Rich Berens have been outstanding partners to our company for many years as we have tackled critical leadership and strategic issues. They have often noted that even the most experienced leaders have unconscious blind spots that develop over time. In this new book, Haudan and Berens have deftly unveiled five of the most common outdated beliefs and offer practical solutions for overcoming each. I recommend What Are Your Blind Spots? to anyone who is serious about engaging people and achieving high performance.
M. Troy Woods, Chairman, President, and CEO, TSYS
Berens and Haudan explore essential building blocks for leaders, which will enable them to engage their teams and drive change.
Klaus Entenmann, Chairman of the Board of Management, Daimler Financial Services AG
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Contents
Acknowledgments
Any endeavor as significant as writing a book truly tests the network of friends and supporters you have in your life. Together, we leaned on a number of people who meaningfully contributed to making this book possible. These very special people include Veronica Hughes, Victor Zhang, Adam Hastings, Nolan McNulty, Karen Proffitt, Aleassa Schambers, Erin Kanary, Angie Hyatt, Brad Haudan, Kristen Fritz, Ryan Tapscott, Bridget Stallkamp, Lindsay Camp, Aleassa Schambers, Erik Szymanski, and Jessica Greer. We also had the wonderful pleasure to work with the well-known American editorial cartoonist Henry Payne. Henry brought wit, humor, and insight into depicting what many people feel as they experience the five leadership blind spots. The sharp thinking that goes into his illustrations is brilliant. Two special individuals made sure that our passion behind this project turned into a coherent story worth telling. Together they project managed, improved, and enhanced the quality of the book throughout the crafting and refining process. Without Anne Urfer and Dawn Martin, this book would still be a notebook containing various ideas. Thank you to every one of you for being the village that raised and graduated
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