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Todd Hewlin - Goliath’s Revenge: How Established Companies Turn the Tables on Digital Disruptors

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Todd Hewlin Goliath’s Revenge: How Established Companies Turn the Tables on Digital Disruptors
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Harness your companys incumbent advantages to win the digital disruption game
Goliaths Revengeis the practical guide for how executives and aspiring leaders of established companies can run the Silicon Valley playbook for themselves and capitalize on digital disruption. Technologies like artificial intelligence, robotics, internet of things, blockchain, and immersive experiences are changing the basis of competition in every industry. New competitors are emerging while traditional ones are falling behind.
Periods of intense change provide remarkable opportunities.Goliaths Revengedelivers an insiders view of how industry leaders like General Motors, NASA, The Weather Channel, Hitachi, Mastercard, Proctor & Gamble, Penn Medicine, Discovery, and Cisco are accelerating innovation, building new skills, and disrupting themselves to come out stronger in this post-digital age. Learn how to leverage your companys scale, reach, data, and expertise to launch breakthrough offerings that fend off attackers and secure your position as a future industry leader.
Using real success cases and recommendations, this invaluable resource shows how to realign your business model, reset your talent development priorities, and retake market share lost to digital-ready competitors. Drawing from extensive experience in digital transformation, leadership development, and strategic planning, the authors show how established companies can switch from defense to offense to thrive in this new digital environment.
Learn the six new rules that separate winners from losers in the age of digital disruption Prioritize your innovation investments to rebuild your competitive moat Employ smart cannibalization to defend your core business Deliver step-change customer outcomes to grow into adjacent markets Reframe your purpose and make talent the centerpiece of your digital innovation strategyGoliaths Revengeis a must-read for business leaders and innovators in small, mid-sized, and large organizations trying to win the digital disruption game. This book helps you reset both your company strategy and professional development priorities for long-term success.

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Additional Praise for Goliaths Revenge A must read for how companies can - photo 1
Additional Praise for Goliath's Revenge

A must read for how companies can successfully develop a digital program to defend their core franchises and grow with new digital services.

Bill Ruh, CEO, GE Digital

There has never been a more important time for boards to be aware of digital disruption. Goliath's Revenge lays out the key elements that boards and leadership teams should focus on.

Peter Gleason, CEO, National Association of Corporate Directors

Traditional boundaries in retail are breaking down. Hewlin and Snyder show how to accelerate digital innovation around experiences that meet the needs of today's consumer.

Chris Gheysens, CEO Wawa

Goliath's Revenge provides the roadmap that established companies need as they put their data to work and run the Silicon Valley playbook for themselves.

Doug Merritt, President and CEO, Splunk

Goliath's Revenge lays out the courageous journey every leading company must take to stay on top. Hewlin and Snyder provide the rules for reinventing your company and yourself.

Krishnan Rajagopalan, CEO Heidrick & Struggles

Digital is changing how healthcare is delivered and empowering patients to be more involved in their care. Goliath's Revenge lays out how to shape this transformation.

Madeline Bell, CEO Children's Hospital of Philadelphia

Hewlin and Snyder have provided a great guide for any entrenched company to win in today's data rich world while staying ahead of disruption.

Mark Vergnano, CEO, Chemours

We are well into the digital revolution in healthcare. The rules in Goliath's Revenge will separate the disruptors from the disrupted.

Lynnette Cooke, CEO, Kantar Health

Goliath's
Revenge
HOW ESTABLISHED COMPANIES
TURN THE TABLES
ON DIGITAL DISRUPTORS

TODD HEWLINSCOTT SNYDER

Goliaths Revenge How Established Companies Turn the Tables on Digital Disruptors - image 2

Cover image: Mehmet Hilmi Barcin/iStock.com
Cover design: Wiley

Copyright 2019 by John Wiley & Sons, Inc. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 7486011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

ISBN 9781119541875 (Hardcover)
ISBN 9781119541905 (ePDF)
ISBN 9781119541912 (ePub)

For our kidsZachary, Emma, Morgan, Lindsey, Evan, and Carson. We learn every day from your unfiltered, digital-native viewpoints and optimistic, change-the-world energy. Digital disruptors are never going to create enough interesting jobs for your generation.

For our friends who are transforming Goliaths into future disruptors. Your courageous spirit and innovator's mindset are what really make elephants dance. Your stories inspired us to write this book.

Foreword

Everybody gets that digital disruption is radically changing the landscape of every economic sector, public or private. There is scarcely a board of directors or management council that is not pounding the table for digital transformation. We all know we need to get going. The question is, where to?

You cant transform yourself if you dont have a clear idea of who or what you need to be in the future. Unfortunately, the only role models established enterprises have today are the very digital disruptors that are putting their franchises at risk. But the disruptors simply cannot be good role models for you. If you copy them, you are taking a me-too approach to a game that they themselves invented. How dumb is that?

What you need, what we all need, is a crystal ball to look into the future and see what it might look like for us to play a valuable and vibrant role, one that leverages our unique heritage and assets. In other words, we need to stop focusing on the present threat of them and start focusing on the future potential for us.

And that is precisely what Goliaths Revenge sets out to help you do. Todd Hewlin and Scott Snyder have been working with established companies at the cutting edge of the digital revolution for more than a decade. I have had the privilege of working alongside them on multiple projects, and I can personally vouch for their experience and their acumen. Both share the extraordinary abilities to extrapolate beyond present circumstances, to envision a variety of possible future states, and to guide their clients in sifting through a raft of possible scenarios and help them home in on their most promising paths forward.

Goliaths Revenge capitalizes on these abilities. It presents a set of scenarios across multiple industries, each with its own Goliath, each facing a daunting attack from a dangerously agile David. Some of these contests are unfolding right now and provide insightful lessons about what to do and not do in pushing back against digital disruption. Others are just over the horizon and represent the early warning signals that established companies need to be alert for now.

In other words, regardless of the disruptions time horizon in your industry, Goliaths Revenge will provide you with valuable case studies to reference. In each one, the insights and principles that Todd and Scott extract are not only fascinating, they are directly applicable to the challenges your company is, or soon will be, facing.

As leaders in the private and public sector, it is imperative that we galvanize our established institutionsthe ones that operate at scale today, the ones that have already earned the trust of millions and millions of peopleto play an active role in shaping the future of our society as it absorbs the shock of digital transformation.

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