Table of Contents
More Praise for the Second Edition ofThe Change Leaders Roadmap
Change today is fast and furious. The Change Leaders Roadmap covers every phase of transformational changefrom preparing for change to lessons learned. It is a must-read blueprint for anyone looking to succeed in the field of change management and organizational development. I highly recommend itno professional should be without it.
Darlene Meister, director, Unified Change Management, United States House of Representatives
Having a vision and direction for change is one thing, implementing vision is quite another. Linda Ackerman Anderson and Dean Anderson have been there and have done it. This book about implementing the change process is an invaluable guide for how to do it.
W. Warner Burke, Ph.D., Edward Lee Thorndike Professor of Psychology and Education; chair, Department of Organization and Leadership; program coordinator, Graduate Programs in Social-Organizational Psychology, Teachers College, Columbia University
The Change Leaders Roadmap is essential reading for todays organizational leaders. Change is constant in healthcare. This work has been enormously helpful to us in organizing our successful transformational change agenda. I highly recommend this book as a doorway to this valuable methodology.
Alan Yordy, president and chief mission officer, PeaceHealth
I cannot imagine a more thorough or useful resource for those involved in leading change than this book. The authors, through their deep experience and knowledge, have made this very complex topic accessible and provided clear direction for those who are charged with considering, planning for, and implementing transformative change.
B. Kim Barnes, CEO, Barnes and Conti Associates, Inc.; author, Exercising Influence: Making Things Happen at Work, at Home, and in Your Community
In this stand-alone companion book to their groundbreaking work on conscious change leadership, the Andersons provide a practical, step-by-step guide for change leaders, managers, and consultants. The book provides conceptually grounded, real world, time-tested tools and guidance that will prove invaluable to those faced with navigating the challenges of leading organizational change in todays turbulent times.
Robert J. Marshak, Ph.D., senior scholar in residence, MSOD Program, American University; organizational change consultant
Every once in a while a book is written for change leaders that deserves more than a simple reading and justifies study. Roll up your sleeves, crack the cover, and youll have something worth going to work with.
Mel Toomey, LHD, scholar in residence for Master of Arts in Organizational Leadership, Center for Leadership Studies, The Graduate Institute
While the first editions were excellent to begin with, these enhanced second editions of Beyond Change Management and The Change Leaders Roadmap are even better with age. The additional years of experience deepen the authors articulation of the links between theory and practice. These books are outstanding resources for both organization change consultants and organization system leaders. Having a roadmap in common promotes the teamwork required for complex adaptive and continually evolving change efforts.
Charles Seashore, Ph.D., Malcolm Knowles Chair of Adult Learning, Fielding Graduate University
In every generation there are creative and disciplined mapmakers who provide clear guidance to those whose paths will take them on similar journeys. Dean Anderson and Linda Ackerman Anderson are this generations mapmakers. Their books are rich, resilient, comprehensive, and innovative guides that enable change leaders and consultants to practice their trades with heightened awareness and skill. Their grasp of the multiple dimensions of leading successful transformation help us recognize both the practical and the wise.
David S. Surrenda, Ph.D., author, Retooling on the Run
The Change Leaders Roadmap is an essential book for anyone attempting to understand and manage complex change, especially todays healthcare leaders. The book offers a comprehensive and practical guide that will help you get change right the first time. It will significantly increase your likelihood of success and lower your risk of costly setbacks. We have used the Being First methodology successfully on a variety of difficult organizational change initiatives including major clinical quality improvement and safety initiatives, as well as technology implementations such as electronic health record and enterprise resource planning systems. Based on over fifteen years of experience successfully managing complex clinical and operational change, I highly recommend The Change Leaders Roadmap and its companion text, Beyond Change Management.
John Haughom, M.D., senior vice president, Clinical Quality and Patient Safety, PeaceHealth
Once again the Andersons have demonstrated their mastery of organizational transformation. The Change Leaders Roadmap is essential reading for any professional who is serious about leading sustainable change in large organizations.
Rayona Sharpnack, founder and CEO, Institute for Womens Leadership
Change efforts fail because of haphazard or arbitrary actions. This guide, essential for everyone involved in todays organizational change efforts, is the most comprehensive and systematic guide for change leadership ever created!
John Adams, Ph.D., emeritus professor, Saybrook University, Organizational Systems Ph.D. Program
I believe Linda and Dean have raised the bar again. The in-depth understanding provided through theory, concept, method, and a roadmap will support anyone leading and managing organizational change to enhance the possibility of immediate results and creating sustained capability.
John D. Carter, Ph.D. President, Gestalt Center for Organization & Systems Development
The Change Leaders Roadmap provides access to a rare experience: creating real, transformational change in a grounded, easy-to-understand manner. It calls into question our often hidden assumptions about what should work, and points us to what does work. And, it is refreshingly practical! I kept being surprised by the Andersons clean approach. This is a must for anyone responsible for or involved in complex, large-scale change efforts. And who isnt these days?
Debbie King, organizational development leader, Kaiser Permanente
The definitive how to guide for change leadersthe Andersons have taken up where the theorists left off, providing practical mechanisms and strategies to build change capability within organizations. They challenge all of us who call ourselves change agents to practice what we preach and build reflexive consciousness into all our change leadership efforts.
Quentin Jones, Australian Managing Director, Human Synergistics International; coauthor, In Great CompanyUnlocking the Secrets of Culture Transformation
In Beyond Change Management and The Change Leaders Roadmap, Dean and Linda provide practitioners and executives not only the how (tools) but the why (concepts). If you are looking for a comprehensive treatment of the tricky journey of transformation, this is it.
Christopher G. Worley, Center for Effective Organizations, University of Southern California; former director, MSOD Program at Pepperdine University
If youve been searching for a practical approach to large-scale change and transformation, this is a book worth reading. It presents the ideas and approaches in a way that todays busy leaders can understand and operationalize. In the dialog about what works and what doesnt work, I think readers will recognize approaches they tried in the past that havent produced the hoped-for results, and will see new directions that offer a reachable place from where to lead and catalyze results.
