Carol Anderson - Leading an HR Transformation: A Practical Roadmap for Aligning People Strategies to Business Results

Carol Anderson provides an insightful and thought-provoking road map to guide HR and other business leaders in the practice of full cycle management of people to advance business practice. She guides the reader through the complexities of business change through collective thinking, collaborative practice, and being an organizational performance catalyst. Her thought-provoking questions and structured format create an easy reading experience with real-world application. Andersons book provides clear and practical advice for many audiences: new leaders, skilled practitioners, experienced leaders, and even those in other areas of the business. Leading an HR Transformation creates a clear vision and guide for the HR profession to elevate HR practice and advance the profession.

Sandra J. Guerra, Ph.D., MBA, SHRM-SCP, SPHR, Past President, The Greater Orlando Society for Human Resource Management

With increasing pressure to show a return on investment for human capital budgets, Leading an HR Transformation provides a fresh and compelling perspective on how to connect human capital strategies to organizational performance. Carols book is a must-read for all HR executives who want to stay on top of their game.

Susan Havill, Vice President, Human Capital

I was captivated within the first few paragraphs. Carol expressed thoughts and concerns Id been having as a CEO, and I was eager to learn solutions. As I continued to read I felt as if Carol had been to my company and met with our team. She hadnt. But, the discussion was insightful and relevant. The result: Our HR team is rediscovering its role in impacting what matters most to the company.

Larry F. Tobin, President/CEO, FAIRWINDS Credit Union

An engaging and well-written road map for HR leaders to improve performance and productivity in any organization. Leading an HR Transformation provides real-life recommendations for thinking and acting strategically and is a must-read for HR practitioners, CEOs and COOs as well as anyone interested in turning their HR department from a cost center to a true business partner.

Elena Freed, Chief Operating Officer, Red Square Agency

Finally, an HR leader who gets it: HR exists to help the company achieve its goals and strategies. Leading an HR Transformation is a much-needed book that provides numerous practical examples of how to drive business results. This book has the power to change a companys performance from good to great. It is a must read for all C-level executives so they know the power of utilizing HR skills to drive company performance.

Michael Dinkins, Executive Vice President and Chief Financial Officer, Greatbatch, Inc.

Carol Anderson has taken the core principle that HR exists to help the organization achieve its goals and strategies and created a framework and set of tools to help HR leaders move the function to better business alignment and more successful outcomes. Weaving the concepts through the story of an HR leader with a new team helps you visualize how possibleand necessarythe repurposing of HR is.

Margaretta Noonan, Founder, noonanWorks, and Head of Talent, Avention, Inc.

Copyright 2018 Carol E. M. Anderson. All rights reserved.

This publication is designed to provide accurate and authoritative information regarding the subject matter covered. It is sold with the understanding that neither the publisher nor the author is engaged in rendering legal or other professional service. If legal advice or other expert assistance is required, the services of a competent, licensed professional should be sought. The federal and state laws discussed in this book are subject to frequent revision and interpretation by amendments or judicial revisions that may significantly affect employer or employee rights and obligations. Readers are encouraged to seek legal counsel regarding specific policies and practices in their organizations.

This book is published by the Society for Human Resource Management (SHRM). The interpretations, conclusions, and recommendations in this book are those of the author and do not necessarily represent those of the publisher.

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Library of Congress Cataloging-in-Publication Data

Names: Anderson, Carol, 1952-author.

Title: Leading an HR transformation : a practical roadmap for aligning people strategies to business results / Carol Anderson.

Other titles: Repurposing HR

Description: Alexandria, Va. : Society for Human Resource Management, [2018]

Originally published in 2015 as: Repurposing HR : from a cost center to a business accelerator. | Includes bibliographical references and index.

Identifiers: LCCN 2017053961| ISBN 9781586444860 (pbk. : alk. paper) | ISBN 9781586444884 (epub) | ISBN 9781586444891 (mobi)

Subjects: LCSH: Personnel management.

Classification: LCC HF5549 .A8225 2018 | DDC 658.3/01--dc23

61.0000 | 17-1259

This book is dedicated to my husband, my coach, my best friend, my business partner, and my tireless cheerleader, Joe Anderson, without whom I would not be who I am today.

I have been writing this book in my head since 2006. I remember sitting in the cafeteria, telling colleagues that I would someday write a book about how silos are destroying corporate America. I was seeing it throughout the organization, but most personally in HR. I wasnt ready to write the book then; I had some additional life experiences to explore. The book evolved as I watched HR teams compete internally with each other, make business decisions that benefited HR but not its customers, and continually act on the defensive by telling their customers how much value they were adding. That just didnt make sense to me. The concept of the different StopOvers evolved as I prepared to guest lecture at a local university; they were a means of working together as a whole HR team. From there, my friend Margaretta Noonan helped me to see the need for Karens story to put the theories into action. My publisher helped me recognize the need to make the model actionable, and here we are. Thanks to both for so much help on getting here. Thanks also to my friend Karen Griffiths who walked the same corporate paths with me through the fun and the difficult times. And, to my 20-year boss and mentor, Ross Dorneman: thank you for giving me wings and trusting in me. Emily Endert helped me to adapt the RoadMap to small HR teams thank you. Lastly and certainly not least, thank you to my husband and son, Joe and Josh Anderson, who are my trusted thinking partners, who tirelessly listen to my ideas and challenge me to innovate.