Blake David - The expertise economy: how the smartest companies use learning to engage, compete, and succeed

First published in 2018 by Nicholas Brealey Publishing

An imprint of John Murray Press

An Hachette UK company

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Copyright Kelly Palmer and David Blake, 2018

The right of Kelly Palmer and David Blake to be identified as the Authors of the Work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means without the prior written permission of the publisher, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the subsequent purchaser.

A CIP catalogue record for this title is available from the British Library

Library of Congress Cataloging-in-Publication Data

Names: Palmer, Kelly author. | Blake, David author.

Title: The expertise economy: how the smartest companies use learning to engage, compete, and succeed / Kelly Palmer and David Blake.

Description: Boston, MA: Nicholas Brealey Publishing, 2018. | Includes index.

Identifiers: LCCN 2018016520 (print) | LCCN 2018019788 (ebook) | ISBN 9781473677012 (ebook) | ISBN 9781473677036 (library ebook) | ISBN 9781473677005 (hardcover)

Subjects: LCSH: EmployeesTraining of. | Expertise. | Organizational learning.

Classification: LCC HF5549.5.T7 (ebook) | LCC HF5549.5.T7 P265 2018 (print) | DDC 658.3/124dc23

LC record available at https://lccn.loc.gov/2018016520

ISBN 978-1-47367-700-5

US eBook 978-1-47367-701-2

UK eBook 978-1-47367-702-9

Printed and bound in the United States of America.

John Murray Press policy is to use papers that are natural, renewable and recyclable products and made from wood grown in sustainable forests. The logging and manufacturing processes are expected to conform to the environmental regulations of the country of origin.

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www.nbuspublishing.com

Everyone agrees that learning provides a competitive edge in an outsourced, automated economy. But whats the essential next step? In The Expertise Economy, Kelly Palmer and David Blake make a persuasive case that companies play a huge role in shaping the future of learning. This excellent book offers practical and evidence-based insights that can help CEOs and other business leaders challenge the status quo.

Daniel H. Pink, author, WHEN and DRIVE

The opportunity to scale new learning curves at work is an intrinsic career value for an ever-increasing slice of the workforce, and an imperative for organizations who want to stay in the game, much less ahead of it. The Expertise Economy offers a framework for leaders to future-proof the skills of their people and organizations.

Whitney Johnson, Thinkers50 Leading Management Thinker,
bestselling author, Build an A-Team and Disrupt Yourself

Disruption in any industry is a process, not a one-time event. With so much change on the horizon, Kelly and David highlight the imperative firms have to harness learning to stay in the game

Clayton Christensen, Kim B Clark Professor of Business
Administration, Harvard Business School New York Times
bestselling author, The Innovators Dilemma

Brilliant, timely and significant, this book blows the lid off the learning theories of the past!

Sean Covey, President, FranklinCovey Education

The Expertise Economy makes clear the importance of skills in the corporate world. For most companies, understanding what skills your employees have, what skills they need, and their agility in learning new skills, will bring a competitive edge in the future.

Nancy Duarte, CEO Duarte Inc., bestselling author,
Resonate: Present Visual Stories That Transform Audiences

In The Expertise Economy, Kelly Palmer and David Blake make a compelling case for why its high time companies make learning a core part of their strategyand show how best to do so. As the economy undergoes rapid transformation, we should heed their call.

Michael Horn, Chief Strategy Officer, The Entangled Group,
Coauthor, Disrupting Class and Blended

Timely, clever, and useful insights on how learning enables individuals and organizations to flourish in a rapidly changing world. Anyone or any company seeking to learn how to learn will savor these insights and master these principles.

Dave Ulrich, Rensis Likert Professor, Ross School of
Business, Partner RPL Group, bestselling author, and
Thinkers50 Hall of Fame: World-leading Business Thinker

Its critical for companies to develop and build a high-quality, global workforce that can meet the challenges posed by the Fourth Industrial Revolution. The Expertise Economy is must-read for anyone who cares about the future of their workforce and organization.

Nick van Dam PhD, McKinsey & Company Partner,
Chief Learning Officer, Professor, University of
Pennsylvania, Nyenrode, and IE University, Founder,
e-Learning for Kids Foundation

Learning has always been one of the secret weapons of the worlds highest performing companies. Kelly and Davids book unlocks this secret and is filled with advice on how to make learning a competitive advantage for any company.

Josh Bersin, Industry Analyst and Founder, Bersin by Deloitte

The Expertise Economy shows how companies can use learning and skills as key differentiators to stay ahead of the competition and ultimately help close the widening skills gap.

Jaime Casap, Education Evangelist, Google

The Expertise Economy is a unicorn among business books. It presents a human and business reason to address the skills gap in a holistic way with suggestions for how universities, companies and individuals can work together to prepare for the future workplace.

Jeanne Meister, Partner Future Workplace and Coauthor,
The 2020 Workplace and The Future Workplace Experience

Technological change is going to make the skills of the workforce all the more critical for corporate success. This insightful and persuasive book shows how technology itself can be used to identify, provide and measure the skills that individuals need to thrive. The technological revolution will transform corporate learning and this book suggests how. This is a smart book about creating a smart workforce.

Andrew Scott, Professor of Economics,
London Business School, Coauthor, The 100-Year Life

Its true globally, and especially here in India, that in these times of great change the agility to learn is the only secure footing. The Expertise Economy is the definitive guide to business leaders everywhere on applying the process of continuously unlearning and learning in order to lead in the global market.

AN Roa, Global Head, Cognizant Academy

It always comes down to the question of survival. When we think about work, skills, careers of the future, and the onslaught of technology, we need to ask if we are really equipped to thrive in a world that does not yet exist. But what will it take? The Expertise Economy gives leaders the answer to future-proofing the skills of our people and organizations. The book makes for a coveted read!