OD Network - Handbook for Strategic HR

Handbook for Strategic HR

Best Practices in Organization Development from the OD Network

Edited by

John Vogelsang, Maya Townsend, Matt Minahan, David Jamieson, Judy Vogel, Annie Viets, Cathy Royal, and Lynne Valek

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Library of Congress Cataloging-in-Publication Data

Handbook for strategic HR : best practices in organization development from the

OD network / edited by John Vogelsang [et al.].

p. cm.

Includes bibliographical references and index.

ISBN 978-0-8144-3249-5 (alk. paper)

1. Personnel management. 2. Organizational change. I. Vogelsang, John.

HF5549.17.H3596 2013

658.301dc23

2012017454

2013 The Organizational Development Network

All rights reserved.

Printed in the United States of America.

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CONTENTS

David Jamieson and John Vogelsang

Edgar H. Schein

Dave Hanna

Matt Minahan, David Jamieson, and Judy Vogel

Matt Minahan, Judy Vogel, Leon E. Butler, and Heather Butler Taylor

Jeremy S. Lurey and Matt Griffin

Marvin Weisbord

Connie A. Freeman

Edgar H. Schein

Jane Moosbruker

Naomi Raab

Harold Mack

Arthur M. Freedman

Herbert Allen Shepard

Geoff Bellman

Robert Goldberg

Peter F. Norlin and Judy Vogel

Maria C. Ramos and Mark A. Chesler

John Vogelsang and Matt Minahan

David Jamieson, Matthew Auron, and David Shechtman

Lawrence J. Gould

Neil D. Samuels

BaubackYeganeh and David Kolb

Robert J. Marshak

Michael Brazzel

Judith H. Katz and Karon R. Moore

Cathy Royal

Wendell Nekoranec

Robert J. Marshak and Judith H. Katz

John Vogelsang and Matt Minahan

William Becker

Veronica Hopper Carter

Peter Vaill

Margaret Wheatley

Gervase Bushe and Robert J. Marshak

Edgar H. Schein

Pat Vivian and Shana Hormann

Judith H. Katz and Frederick A. Miller

Art Kleiner

Gina Hinrichs

Greg Vaughan

Dudley Tower

Stephen K. Garcia and Edward Shin

David S. Bright and Mary T. Miller

Robert J. Marshak and David Grant

Maya Townsend and Annie Viets

Edgar H. Schein

Debra Orr and Hona Mathews

Larry Ackerman

Paul M. Mastrangelo

Jean-Pierre Beaulieu, Emile J. Carrire, and Christopher Schoch

Nancy L. Southern

Victor Woodell and Sanyani Edwards

Victor Woodell

Jeffrey Jackson and Adrienne Eaton

Maya Townsend

Linda Ackerman Anderson and Dean Anderson

Robert J. Marshak

Nicole Stragalas

Michael H. Vinitsky and Adam S. Kling

Barry Dym

Thomas C. Head

Barry Dym and Harry Hutson

Don Warrick

Edgar H. Schein

Chris Hoff man

Larry Hirschhorn

Arthur M. Freedman

Linda Ackerman Anderson and Dean Anderson

Robert C. Barnett

Mary Ann Rainey

Annie Viets and Cathy Royal

Annie Viets

Therese F. Yaeger and Peter F. Sorensen

Therese F. Yaeger and Peter F. Sorensen

John Conbrere and Alla Heorhiadi

David L. Cooperrider, Nadya Zhexembayeva, Amanda Trosten-Bloom, and Diana Whitney

Maya Hu-Chan

Patricia Shafer

Therese F. Yaeger

Anne H. Litwin

John J. Scherer, with Kakuta Ole Ole Maimai Hamisi

Mambo G. Mupepi, Ram V. Tenkasi, Peter F. Sorensen, and Sylvia C. Mupepi

Steve Gens and Deb Torchia

Kathleen Iverson and George Vukotich

The Editors

David Jamieson, PhD, Associate Professor and Department Chair, Organization Learning & Development at the University of St. Thomas. He is also President of the Jamieson Consulting Group, Inc. He has 40 years of experience consulting to organizations on leadership, change, strategy, design, and human resource issues. He is a Past National President of the American Society for Training and Development (1984), Past Chair of the Management Consultation Division and Practice Theme Committee of the Academy of Management. He is the Associate Editor for the Reflections on Experience Section of the Journal of Management Inquiry and on the Editorial Boards for the Journal of Organization Change Management and OD Practitioner.

Matt Minahan, EdD, is president of MM & Associates, specializing in strategic planning, organization design and development, leadership development, and implementing enterprise-wide change programs, including business strategy, mission, business process simplification, new structures, and communications. He has more than 25 years experience partnering with HR VPs and their staff. He has taught Strategic HR in the MBA programs at Johns Hopkins and the University of Maryland, and regularly offers workshops at OD Network conferences for HR staff who want to expand their skills into OD. He was the Senior Management Consultant, Institutional Change and Strategy for the World Bank. He is a member of NTL Institute, where he delivers training programs to OD and HR staff and where he does consulting projects to help strengthen the HR and OD functions in organizations.