Tracy - Be a sales superstar: 21 great ways to sell more, faster, easier, in tough markets

BE A
SALES
SUPERSTAR

BOOKS BY BRIAN TRACY

Advanced Selling Strategies

Eat That Frog!

Effective Leadership

Focal Point

Get Paid More and Promoted Faster

The Gift of Self-Confidence

The Great Big Book of Wisdom

Hire and Keep the Best People

Little Silver Book of Prosperity

Mastering Your Time

Maximum Achievement

The 100 Absolutely Unbreakable Laws
of Business Success

The Peak Performance Woman

The 21 Success Secrets of Self-Made Millionaires

Personal Achievement

Success Is a Journey

Successful Selling

A Treasury of Personal Achievement

Universal Laws of Success

COAUTHORED BY BRIAN TRACY

Speaking Secrets of the Masters

Insights into Excellence

Traits of Champions

21 GREAT WAYS TO SELL MORE, FASTER,
EASIER IN TOUGH MARKETS

BRIAN TRACY

Be a Sales Superstar

Copyright 2002, 2003 by Brian Tracy

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed Attention: Permissions Coordinator, at the address below.

Berrett-Koehler Publishers, Inc.
235 Montgomery Street, Suite 650
San Francisco, California 94104-2916
Tel: (415) 288-0260, Fax: (415) 362-2512
www.bkconnection.com

Ordering information for print editions

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First Edition
Hardcover print edition ISBN 978-1-57675-175-6
Paperback print edition ISBN 978-1-57675-273-9
PDF e-book ISBN 978-1-60509-836-4
IDPF e-book ISBN 978-1-60509-694-0

2010-2

Copyediting and proofreading by PeopleSpeak.
Book design and composition by Beverly Butterfield, Girl of the West
Productions.

This book is dedicated to my dear friend and
business partner Ib Moller, a great entrepreneur,
a superb sales professional, an excellent executive,
and a fine person in every way.

This book is for ambitious salespeople who are eager to increase their sales and boost their incomes immediately. It is written for those who are, or intend to be, in the top 10 percent of their fields in selling. Every idea is aimed at the sales superstars of today and tomorrow.

Salespeople are primarily motivated by two things: money and status. They want to be paid well, and they measure their success by the size of their incomes relative to others. In addition, they want to be recognized and appreciated for their efforts and for their successes. This book will show salespeople how to make quantum leaps in both areas.

Most salespeople have never been professionally trained in selling. Fully 95 percent of salespeople can increase their sales with additional knowledge and skill. Sometimes you are only one skill away from becoming a sales superstar. This book will help you to identify that skill and begin the process of mastering it.

Occasionally, I begin a seminar or talk by asking, How many people here today are in sales? Invariably, only a few hands go up. I pause and wait for a few seconds and then I ask, Who here is really in sales?

Suddenly, they get it. More and more hands go up until almost every hand in the room is raised. I then go on to say, Thats right. Everyone is in sales, no matter what you do. Your entire life is a continuous process of communicating, persuading, and influencing other people. The only question is, How good are you in these areas?

Your ability to sell others on your ideas will determine your success in your life and career as much as any other factor. If your income and success actually depend on selling, what you will learn in the pages to follow can change your life.

I wrote this book to give you, a busy sales professional, a handbook that you could refer to quickly to pick up key ideas and techniques that would immediately increase your effectiveness and boost your results. As it happens, more than 4,000 books on selling are available today and almost all of them are valuable and worthwhile.

What makes this book different?

The answer is that this book is short and straight to the point. In 144 pages, you will learn twenty-one of the most important principles for sales success that I have discovered in the training of more than 500,000 sales professionals in twenty-three countries. Each of these strategies is tested and proven to work. Any one of these ideas can boost your sales and income immediately.

When I began selling, knocking on doors, going from office to office, cold-calling, I learned a concept called the Winning Edge Principle. This is one of the great insights to success in every area of life, including selling.

The principle says this: Small differences in ability in key areas can lead to enormous differences in results.

Small improvements in important sales skills, such as prospecting, making persuasive presentations, overcoming objections, or closing the sale, can lead to huge increases in sales results. This book is designed to show you specific techniques that will enable you to make those jumps in performance, to give you the winning edge.

Here is another key idea for success: Your weakest important skill sets the height at which you can use all your other skills and determines your income.

In other words, if you are poor in a key skill area such as prospecting or closing, that one weakness alone will determine your sales results and how much you earn. A single deficiency in your ability can hold you back from succeeding, no matter how good you might be in every other area.

Put another way, your strengths have brought you to where you are today, but your weaknesses are now holding you back from progressing further and faster.

This book is designed to give you sales tools you can use to overcome any critical weakness you may havefirst, by identifying it and second, by giving you practical exercises you can apply immediately to strengthen yourself in that area.