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Jaime Levy - UX Strategy, 2nd Edition

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Jaime Levy UX Strategy, 2nd Edition
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Praise for UX Strategy 2nd EditionIf you want to learn how to build products - photo 1
Praise for UX Strategy, 2nd Edition
If you want to learn how to build products that people want and need, this book is a must read. UX Strategy covers what to do before designing and codingmarket research, validating business ideas, prototyping, user research, and more.Steve Blank, Cocreator of the Lean Startup, father of modern entrepreneurshipJaime Levys UX Strategy was a landmark book in the field of UX when it came outa must-have in anyones library. And now as the field itself evolves and matures, its thrilling to see her updated perspective on UX strategy in this second edition. This is the type of book that gets better and better each time you dive in, and now with updated content, theres a wealth of new material to absorb. Clear, practical, and from the heart: UX Strategy continues to deliver on its promise of guiding strategy for digital products in a modern era.Jim Kalbach, Chief Evangelist at MURAL and author of Mapping Experiences and The Jobs To Be Done PlaybookLifes too short to design an amazing UX for something that nobody wants. Save your time and resources by first practicing the lean strategy techniques advocated in this book.Ash Maurya, Author of Running Lean and creator of the Lean CanvasDesigners are always looking for a way to have more impact with their work. Jaimes book is a foolproof guide for leveling up your existing skills to inform product strategy.Andy Budd, Design founder, speaker, advisor, and coachStuffed full of best practices from leading thinkers across a range of disciplines, Jaime Levys UX Strategy is essentially an MBA-in-a-book for any designer. Her own stories and guidance make for a friendly and personable read.Steve Portigal, User research consultant and author, Interviewing Users and Doorbells, Danger, and Dead BatteriesJaime Levy provides an easy-to-follow, no-nonsense, pragmatic, step-by-step guide on how to develop and test innovative digital product ideas and value propositions in a lean and efficient way. Full of tips and tricks, detailed explanations, and very tangible advicein short, a great, engaging guide for all budding entrepreneurs, POs, UX designers, and others setting out in human-centered product development.Svenja von Holt, Product Strategy Consultant and Director of Innovation Strategy, Port Blue Sky (Berlin)This followup to the earlier edition further connects the theory of user experience strategy with a practical, hands-on, business-savvy approach. It provides both the strategy and tactics needed to create products and services that can not only shine, but continue to grow. A must read for any product designer, project manager, entrepreneur, or any other innovative technologist.Paul Lumsdaine, UX Designer at NASA Jet Propulsion LaboratoryJaime Levys view on the strategic role of product design helped us to transform the curriculum within our design department. My students love her book because she teaches them in her unique punk rock way how they can make a big impact as creatives.Professor Reto Wettach, University of Applied Sciences Potsdam, Service Designer and Design Strategy ConsultantNo microinteraction is going to save your product from a bad UX strategy. Read Jaimes book so that youre first designing the right thing, then worry about designing it right.Dan Saffer, author of Microinteractions and Designing for InteractionJaime executed breakthrough UX long before it was called UX. Read this book and learn how to get out of your customers way, and create value for everyone who touches your stuff!Douglas Rushkoff, Media Theorist, Author AND Host of Team Human, Author of Present Shock and Program to be ProgrammedUX Strategy provides a templated approach for gaining strategic alignment, which helped my team at Boeing to dial in on the source of business problems and the opportunity landscape. By meeting the business upstream, we started to build cross-functional trust and found the footing to connect customer goals and outcomes to higher-level business objectives.Andrew Wilbur, Product Design Lead, The Boeing Company
UX Strategy by Jaime Levy Copyright 2021 Jaime Levy All rights reserved - photo 2
UX Strategy

by Jaime Levy

Copyright 2021 Jaime Levy. All rights reserved.

Printed in Canada.

Published by OReilly Media, Inc., 1005 Gravenstein Highway North, Sebastopol, CA 95472.

OReilly books may be purchased for educational, business, or sales promotional use. Online editions are also available for most titles (). For more information, contact our corporate/institutional sales department: (800) 998-9938 or corporate@oreilly.com.

Acquisitions Editor: Jennifer Pollock

Development Editor: Angela Rufino

Production Editor: Deborah Baker

Copyeditor: Piper Editorial, LLC

Proofreader: Sonia Saruba

Indexer: Potomac Indexing, LLC

CoverDesigner: Karen Montgomery

Interior Designers: Ron Bilodeau and
Monica Kamsvaag

Illustrator: Kate Dullea

May 2015: First Edition

March 2021: Second Edition

Revision History for the Second Edition:

2021-02-23First Release

See 0636920255932 for release details.

The OReilly logo is a registered trademark of OReilly Media, Inc. UX Strategy,the cover image, and related trade dress are trademarks of OReilly Media, Inc.

The views expressed in this work are those of the authors, and do not represent the publishers views. While the publisher and the authors have used good faith efforts to ensure that the information and instructions contained in this work are accurate, the publisher and the authors disclaim all responsibility for errors or omissions, including without limitation responsibility for damages resulting from the use of or reliance on this work. Use of the information and instructions contained in this work is at your own risk. If any code samples or other technology this work contains or describes is subject to open source licenses or the intellectual property rights of others, it is your responsibility to ensure that your use thereof complies with such licenses and/or rights.

978-1-492-05243-2

[TI]

[ contents ]

[ Preface ]

Strategy is about connecting the dots. It requires you to look at whats happened in the past and whats going on in the present to make better guesses about the future. People who do strategy need to be inquisitive, objective, and fearless. They need to be risk-takers who, metaphorically speaking, stalk and kill their prey by going for the throat. Just like the black-backed jackal on the cover of the book.

User experience (UX) strategy lies at the intersection of UX design and business strategy. It is a practice that, when done empirically, provides a much better chance of a successful digital product than just crossing your fingers, designing some wireframes, and then writing a bunch of code.

This book presents a solid framework on the practice of UX strategy. It is geared specifically for inventing innovative products and takes you through numerous lightweight techniques that you can use regardless of your work environment. The basic principles of business strategy do not need to be a mystery requiring somebody with an MBA to understand. Strategy, just like design, is something that you can master only by practicing it.

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