Developing Human Service Leaders
To David, Kate, Sarah, and Kate
SAGE was founded in 1965 by Sara Miller McCune to support the dissemination of usable knowledge by publishing innovative and high-quality research and teaching content. Today, we publish more than 850 journals, including those of more than 300 learned societies, more than 800 new books per year, and a growing range of library products including archives, data, case studies, reports, and video. SAGE remains majority-owned by our founder, and after Saras lifetime will become owned by a charitable trust that secures our continued independence.
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Developing Human Service Leaders
- Deborah Harley-McClaskey
- East Tennessee State University
- Los Angeles
- London
- New Delhi
- Singapore
- Washington DC
Copyright 2017 by SAGE Publications, Inc.
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.
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Library of Congress Cataloging-in-Publication Data
Names: Harley-McClaskey, Deborah, author.
Title: Developing human service leaders / Deborah Harley-McClaskey.
Description: Los Angeles : SAGE, [2017] | Includes bibliographical references and index.
Identifiers: LCCN 2015038936 | ISBN 9781483393100 (pbk. : alk. paper)
Subjects: LCSH: Human servicesManagement. | Social work administration. | Leadership.
Classification: LCC HV41 .H375 2017 | DDC 361.0068/4dc23 LC record available at http://lccn.loc.gov/2015038936
This book is printed on acid-free paper.
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Preface
Developing Human Service Leaders is the culmination of a teaching career spent coaching students to become leaders. I have always bristled at the notion that leadership is an aspiration for someone else, a select few, the chosen. It is time to be proactive about how this society chooses its leaders. Society will make choices from inclusive pools of candidates if education becomes serious about teaching the skills, theories, attitudes, and behaviors of leadership with the same intentionality as math, science, and English.
Education has compartmentalized leadership into the world of politicians, business, military, and school principals. Yet leadership is needed in every facet of society, from the playground to families to that broad spectrum of careers known as the human services sector.
Leadership is not a tool we pick up when it is necessary. Leadership is both a personal and organizational operating system of quality and excellence. When our neighbors, colleagues, and global citizens can interact in a system that fosters personal development, setting common missions with measureable goals, support, respect, and collaboration, imagine the difference in our lives!
The voice in this book is that of a coach, first defining the general topic, and then cultivating the readiness and need for the lessons in the chapter. This book does more than teach about leadership, it can help students start the process of adopting leadership behaviors. It provides initial feedback to start a personal change process. It begins by asking the students to reflect. How does this topic touch their daily lives? The next step is to diagnose. Like the doctor asks, Where does it hurt, the learning process is designed to ask the students to assess their level of skills and ability for each topic. It is the dissonance of what students have experienced and what they see is possible that motivates them toward change. The last step in each section provides a prescription of ideas for the students to adopt increasing their strength in the topic area.
I invited my students to read several initial chapters of the book to assess this learning format. They gave a resounding thumbs up! The reflect, diagnose, prescription format makes this book unique and allows my teaching voice to shine through. (My students also noted that they could hear me on every page.) I am excited by the choice of topics in the book and believe that they will prepare a student in the human services sector for the necessary skills and abilities needed for a leader in the 21st century.
Acknowledgments
Thank you, SAGE Publications, for providing this first-time author with a talented team to produce this book. I appreciate Kassie Graves and Carrie Montoya for their support and assistance with the manuscript and permissions. I give additional thanks to production editor Bennie Allen Clark and copy editor Rene Willers for their production and copy editing talents. It is their magic that transformed the initial Word document into a beautiful textbook.
It is with the deepest sense of appreciation, love, and gratitude that I share the success of this book with my daughter, Katherine Craig, who served as initial editor, helped with ancillaries, and was my ongoing cheerleader throughout this process. Thank you to Benjamin Ryan Lynch, East Tennessee State University undergraduate student, who provided helpful feedback as well as research for the ancillaries. Many thanks for the love and support of my husband, David, and his perspectives on leadership, quality, and performance excellence. Thanks for the love and support of daughters, Sarah and my other Kate for encouragement and perspective. And I salute my leadership students, who over the years have taught me how they wish to learn as well as shown me their appetite for this subject.
Deborah Harley-McClaskey, EdD
SAGE Publications gratefully acknowledges the following reviewers:
Greg Allinson, Beaufort County Community College