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William Crimando - Handbook for in-service training in human services

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    Handbook for in-service training in human services
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A practical how-to workbook that outlines a plan for the design and implementation of staff in-service training programs for human service agencies and facilities.Crimando and Riggar have made every effort to guarantee the usefulness of this text to practitioners, instructors, and students. This is a working book designed to assist trainers as they acquire the knowledge and skills needed to provide thorough, systematic in-service training that will enhance human service endeavors.The authors have organized the nineteen chapters into four parts that treat significant steps in the training-program design process. These include analyzing problems that require training solutions; developing a proposal; writing a plan of action for training; and evaluating a program. Each of the chapters combines text, examples, exercises, and supplementary readings to foster a full appreciation of the process involved. Even those topics frequently overlooked or disregarded are included: budgeting program time and financial resources, obtaining administrative commitment, and transferring and maintaining skills in the work setting.

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title Handbook for In-service Training in Human Services author - photo 1

title:Handbook for In-service Training in Human Services
author:Crimando, William.; Riggar, T. F.
publisher:Southern Illinois University Press
isbn10 | asin:0809314029
print isbn13:9780809314027
ebook isbn13:9780585129723
language:English
subjectSocial workers--In-service training--United States--Handbooks, manuals, etc, Social work administration--United States--Handbooks, manuals, etc.
publication date:1988
lcc:HV40.5.C75 1988eb
ddc:361.3/2/0683
subject:Social workers--In-service training--United States--Handbooks, manuals, etc, Social work administration--United States--Handbooks, manuals, etc.
Page ii
Picture 2
Page iii
Handbook for In-Service Training In Human Services
William Crimando
T. F. Riggar
Southern Illinois University Press
Carbondale and Edwardsville
Page iv
Copyright 1988 by the Board of Trustees,
Southern Illinois University
All rights reserved
Printed in the United States of America
Edited by Kathryn Koldehoff
91 90 89 88Picture 34 3 2 1
Library of Congress Cataloging-in-Publication Data
Crimando, William.
Handbook for staff in-service training in human services / William
Crimando and T.F. Riggar.
p. cm.
Bibliography: p.
ISBN 0-8093-1402-9
1. Social workersIn-service trainingUnited StatesHandbooks,
manuals, etc. 2. Social work administrationUnited StatesHandbooks,
manuals, etc. I. Riggar, T. F. II. Title.
HV40.5.C75 1988
361.3'2'0683dc19Picture 4Picture 5Picture 6Picture 7Picture 887-36967
Picture 9Picture 10Picture 11Picture 12Picture 13Picture 14Picture 15CIP
The paper used in this publication meets the minimum requirements of
American National Standard for Information SciencesPermanence of Paper
for Printed Library Materials, ANSI Z39.48-1984.Picture 16TM
Page v
to Liz and Mark, my life and my joy
to Susan, without whom nothing is possible
Page vii
CONTENTS
Preface
ix
Acknowledgments
xi
Introduction
xiii
Part One
Assessment: Determining Organizational Needs
3
1. Needs Assessment
5
2. Analysis of Performance Problems
17
Part Two
Design: Preparing the Program Proposal
27
3. Program Background
29
4. Target Group
38
5. Performance Objectives
44
6. Budgets
51
7. Establishing Timelines
60
8. Miscellaneous Stipulations
66
9. Line Review: Obtaining Agency Commitment
74
Part Three
Implementation: Filling in Specific Details
85
10. Task Analysis
87
11. Entry-Level Skills
94
12. Instructional Objectives
100
13. Instructional Strategy
106
14. Instructional Media
115
15. Lesson Plans
123

Page viii
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