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ISBN : 978-0-8144-3262-4 (eBook)
Library of Congress Cataloging-in-Publication Data
Scott, David T.
The new rules of lead generation : proven strategies to maximize marketing ROI / David T. Scott. pages cm
Includes bibliographical references and index.
ISBN 978-0-8144-3261-7 (hbk.) ISBN 0-8144-3261-1 (hbk.) 1. MarketingManagement. 2. Strategic planning. I. Title.
HF5415.13.S3896 2013
658.8'02dc23
2012045472
2013 David T. Scott
All rights reserved.
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Trademarked Terms
The following trademarked terms appear in this book.
AdCenter
AdWords
Aetna Insurance
Android
Ask
Atlas Advertiser Suite
Atlas Solutions
Axciom
Bank of America
Barrons Online
Best Buy
Bing
Bing Content Network
Blackberries
BMW
Body Bugg
BodyMedia
Cadillac
Caterpillar
Clearwire
ClickBank
Coca-Cola
Coke
Comcast
CommissionJunction
Consumer Electronics Show
Culligan
CursorMania
Dahaner Corporation
DART
DART for Advertisers
Dell
Delta Airlines
Dictionary.com
Direct Marketing Association
Discover
DoubleClick
Dow Jones
Eloqua
E-Mail Experience Council
ESPN.com
ExactTarget
Excite
Expedia
Facebook
FINS.com
Flash
Flowers.com
Fluke Corporation
Geico Insurance
General Electric
General Motors
Gifts.com
Gist
Godfrey Group
Google
Google Display Network
Google Network
Google Search Network
HBO
Hoovers
Ifficient Interactive
InfoUSA
Intel
InterActiveCorp
Internet Advertising Bureau
iPad
iPhone
IWON!
JCPenney
Kimberly-Clark
LeadFEED
LinkedIn
LinkShare
L.L.Bean
LoveandSeek.com
Lucky Strike
Marketo
MarketWatch.com
Marriott
Match.com
McKinsey
Merkle
Microsoft
Microsoft Media Network
MSNBC
MyPoints
National Retail Federation
Nike
OKCupid.com
Oldsmobiles
Open AdStream
OutletBuy.com
Pandora
Pepsi
Point.com
Progressive Insurance
RealMedia
Redfin
RedState.com
Retro Gamer
ShareASale
Sheraton Hotels
ShoeBuy.com
Showtime
SmartMoney.com
Smash Hit Displays
SmileyCentral
Sobe
Swagbucks
Thesaurus.com
Twitter
United Way
U.S. Postal Service
Via Luna Group
Visa
Wall Street Journal
Walmart
WebFetti
Xobni
Zillow
ZoomInfo
Contents
Introduction:
Who Should Read
This Book?
THINK OF The New Rules of Lead Generation as a Lead-Generation Marketing 101 course for companies with a growth agenda. This book is designed for companies that have resources and staff, as well as a budget for growth.
If youre reading this book, chances are you already know something about lead-generation marketing. Maybe youre a marketing manager at a company that is using lead-generation tactics (such as e-mail marketing, search engine marketing, attending trade shows, etc.). Maybe your lead-generation campaigns are not doing as well as youd like. Maybe they are doing well, but youd like to achieve better lead-generation results as your company grows.
Or maybe youre a marketing novice just entering the field of lead-generation marketing. In that case, youll want to study this book very carefully. You can use the tools and techniques provided here in the real world of marketing. Your knowledge of lead-generation marketing will make you a valuable, in-demand asset for employers.
Lead-generation marketing is often the unseen power behind a companys marketing success. If brand marketing is the face that a company shows to the world (through TV commercials, billboard ads, etc.), then lead-generation marketing is the backbone of the companys marketing efforts. Brand marketing makes the customers aware that the company and its products or services exist. Lead-generation marketing helps to bring in prospective customers as leads and convert them into actual sales.
Yet lead-generation marketing is one of the least understood forms of marketing! Most graduate and undergraduate business and marketing programs focus almost exclusively on the brand-oriented fundamental principles of marketing (as taught by my mentor, Philip Kotler). Also, future MBAs and marketing grads often see brand marketing as the creative, sexy side of marketing, whereas lead-generation marketing is seen as a necessary evilsomething that most companies must do, but which doesnt get as much attention. Most business and marketing programs place little emphasis or study on lead-generation tactics. This is surprising, considering how many large to midsized companies depend on these tactics to produce quality leads and drive sales.