Charlie Baker - Results: Getting Beyond Politics to Get Important Work Done

Immense capability and personal decency are the hallmarks of Charlie Bakers leadership style, and theyre why hes the kind of governor other governors listen to. Both Democrat and Republican governors respect the results hes gotten, both in the public and private sectors. Any aspiring leader will learn about the power of purpose and possibility, along with how to pursue real improvements in peoples lives, from this book.

DOUG DUCEY, Governor of Arizona

Governor Baker and Steve Kadish have written a road map to governing and getting stuff done. Real-life examples of solving real-life problems. Theyre giving you a seat in the cockpit of government. A great read, with stories of true leadership and perseverance. Get this book!

MICHAEL A. NUTTER, former Mayor of Philadelphia; David N. Dinkins Professor of Professional Practice in Urban and Public Affairs, Columbia University School of International and Public Affairs

In this book, Charlie Baker and Steve Kadish share their approach to delivering results that has enabled Massachusetts to make impressive progress on seemingly intractable problems and made Baker consistently among the most popular governors in the country. Their framework can be applied at any level of government, and I hope Results gets read by public-sector leaders and managers across the nation, including in Washington, DC.

JEFFREY LIEBMAN, Malcolm Wiener Professor of Public Policy and Director, Taubman Center for State and Local Government, Harvard Kennedy School

This book is a master class on making things work better and faster in government. The thinking, methodology, and case studies are delivered at a pace to inspire and be immediately useful. On behalf of my colleagues across government looking for a clear-eyed, practical approachthank you for this gift.

JULIE LORENZ, Secretary, Kansas Department of Transportation; Principal Investigator, Transportation Research Board on Innovation Cultures and Scenario Planning Practices

What a tour de force! Results is a powerful distillation of what it takes to get things done. I love the examples that illustrate the frameworks core elements and the integrative case studies that show the full framework in action. The practical lessons in each chapter provide a clear guide for anyone who wants to implement these ideas. Most of all, I found the book engaging and inspiring. At a time when people seem to have so little confidence that government can work, Governor Charlie Baker and his colleague Steve Kadish show how it can!

NITIN NOHRIA, former Dean, Harvard Business School

With clear thinking and direct communication supported by facts and stories, Governor Charlie Baker and Steve Kadish show how government can bring about change and deliver results.

SYLVIA M. BURWELL, President, American University; former Secretary, US Department of Health and Human Services

This book is a practical and wise source for our time. It can help public servants everywhere to make progress in improving public services that really matter for its citizens.

ANNETTE DIXON, Vice President, Human Resources, World Bank Group

I loved this book. The Results Framework is not a theory but a practical, proven framework that can be used to develop innovative, data-driven solutions to solve a myriad of complex issues. All leaders and managers who want real, long-lasting results should learn how to apply the framework.

ANTONIA JIMNEZ, Director, Department of Public Social Services, Los Angeles County

Two leaders who governed by grinding it out explain how all public officials can do the same and why nothing less than our democracy depends on it. In Results, Charlie Baker and Steve Kadish deliver practical advice for public servants who want to set aside government-by-TV-appearance and the politics of vitriol and just get stuff done.

MITCHELL WEISS, Richard L. Menschel Professor of Management Practice, Harvard Business School; author, We the Possibility

This book should be on the must-read list of all current and aspiring executivesin both the public and private sectors. For successful leaders like Governor Charlie Baker, solving problems is always about helping people. They know that getting the best results always comes down to the howand to putting the right team together in order to adapt when circumstances change and new information becomes available. Results highlights how important this type of thoughtful, common-sense problem-solving is and provides a playbook that leads to success. I highly recommend it.

PHIL SCOTT, Governor of Vermont