Yves Caseau - The Lean Approach to Digital Transformation: From Customer to Code and From Code to Customer

This book is the result of a great many conversations and has been enriched by the ideas of many people. Thus, it is hard to know how to organize these acknowledgments or to do so without making many oversights.

I would first like to thank Frdric L for his invaluable help in translating this book into English. His perseverance and the support of the Open Group have been key factors in successfully developing this new version of the book. I am also very grateful to Michael Ball for his companionship during my Lean journey and for the great foreword that he kindly proposed. I would also like to thank Emmanuelle Duez for her friendship and for writing the preface of the French edition of this book.

I am particularly pleased to thank my reviewers: Yoram Bosc-Haddad, Frdric Champion, Jean-Pierre Corniou, Thierry Fraudet, Pierre Haren, Kristell Klosowski, Franois Laburthe, Aymeric Le Page, Benoit Rottembourg, Bruno Rousselet, and Pierre Schaller. Their attention to this work and the quality of their comments were essential to the success of this project.

Among the dozens of Bouygues Telecom colleagues whom I should mention for contributing to my education on IT systems, I would like to thank my teammates from the box adventure: Herminio di Faria, Kristell Klosowski, Frdric Champion, Della Miret, Pierre Schaller, Eric Masson, Patrick Yengo, and Alain Carbillet, as well as my managers Richard Viel and Olivier Roussat, for offering me this opportunity. I am also grateful to Gilles Blanc for his valuable advice on lean software factories.

In the same way, I would like to thank my colleagues at AXA for years of fascinating exchanges around digital transformation, in particular Frederic Tardy, Dirk Marzluf, Karim Bouchema, Jean-Michel Texier, Kristell Klosowski, Marie Bogataj, Batrice Rousset, Joanne Pupo, Stphane Delbecque, Vincent de Ponthaud, Paul-Henri Chabrol, Vronique Weil, Benoit Claverane, and Henri de Castries.

I am grateful to my colleagues at Michelin, with whom I participate daily in the modernization of the information system, in particular Thierry Fraudet, Olivier Jauze, Bruno Batisse, Olivier Selignan, Jean-Paul Bouchon, Jean-Marc Berlandi, Christine Massif, Olivier Manaoui, Laura Xu, Dennis Dunn, Richard Frouin, and Sbastien Lance. I would also like to thank my supervisors Marc Henry and Yves Chapot, for their trust and advice, as well as Eric Chaniot, Michelins CDO, with whom I worked to implement the digital transformation.

Finally, I would like to thank Michel Morvan and Michel Paillet for their enriching conversations that influenced this book. I also benefited from the support of the Academy of Technology network, in particular Francois Bourdoncle, Grard Roucairol, Grard Sabah, Christian Saguez, Erol Gelenbe, Jacques Serris, and Laurent Gouznes.

The views presented in this book are those of the author and do not necessarily reflect the opinions of Bouygues Telecom, AXA, or Michelin or of the persons mentioned above.

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