Praise for Retention
Retention: Key Mindsets That Retain Top Talent presents a unique and brilliant perspective on organizational culture and how it drives retention. Seldom have I seen such clarity around the employee experience and such a powerful solution to the retention problem. Bravo, Colene!
Steve Lowell, CSP
Author Deep Thought Strategy
Vice-President, Global speakers Federation
Colenes book is a must-read for employers and business owners who know they need help attracting and retaining todays workforce. This book focuses on taking your company to a career company; that rarefied air where every Sunday night, your employees look forward to coming to work. After reading this, you will invest time and energy in your employees and be rewarded with a happy workplace and increased profitably.
Roger Lear
President at OrlandoJobs.com
Co-Founder GreatInsuranceJobs.com
Pres. Lear & Assoc.
If you are a business leader who recognizes that your long-term success is directly linked to your ability to attract, equip, and most importantly retain your best and brightest, then Colenes book is for you. Highlighting the mutuality between employer and employee in all retention efforts, Colene has provided an engaging and practical guide that is the perfect balance of research, story-telling, and actionable content. This is a must read for all leaders!
Tony Moore, SHRM -SCP, SPHR
Speaker, Author and Culture Architect
These are challenging times, making thoughtful leadership paramount to successful business productivity and growth. Retention is an excellent guide, providing practical counsel for innovative leaders committed to developing a productive work culture and helping people achieve goals in workand in life.
Diane McCain
Director of External Relations
Board of Governors
State University System of Florida
As an HR professional and former recruiter, Colene Rogers knows what companies must do to attract employees and, more importantly, how to keep them. Her insight into the 4 mindsets that employees operate from is very beneficial for any employer who wants to keep their most talented leaders and employees. A fresh and interesting take on a very important topic!
Jon Petz, CSP
Motivational Keynote Speaker and Conference Emcee
This is a must read for any manager or leader! Tales from the field, across multiple time periods and industries, make the insights in this book relatable and memorable. Everyone should aspire for their employees to take ownership of their jobs and Colene provides an easy to follow roadmap to turn your organization into the pinnacle Career Company.
Heather HD Deyrieux, MSM, SHRM-SCP, SPHR
President
HR Florida State Council, Inc.
Without a doubt Colene is an inspirational and knowledgeable expert on talent acquisition and talent management including leadership, conflict management and best practices for supervisors. In her book Retention, Colene makes the case that employees who feel valued are less likely to quit and brings home the point that great leadership and the way you treat employees goes a long way towards preventing lawsuits. I highly recommend Retention and working with Colene Rogers.
Scott Callen
Partner
The Kullman Firm
Labor and Employment Law
Retention is spot on and reflects unique and well-thought-out solutions to finding, engaging and retaining talent. I highly recommend reading and implementing the advice given within. This message is consistent with our experience. The real value is working with Colene, as we have, to help identify, tease out the tough issues and incorporate the change necessary. Her touch and wisdom benefits the entire organization while coaching our managers responsible for leading our team. Its done on a continuum one opportunity to grow at a time.
Denver J. Stutler, Jr.
Chief Executive Officer
US Submergent Technologies
Retention: Key Mindsets That Retain Top Talent is a must read and will make you think differently about how you handle your recruitment and retention processes. Colene does an amazing job outlining the four mindsets of the employee life-cycle. The lessons shared in this book challenges leaders at all levels to reflect on their past experiences, encourages goal setting and building trust and character. With the use of short stories and antidotes, readers are guided through the phases of the employees mindsets and retention architecture. This book could not have come at a better time!
Kara Palmer Smith
Senior Director, CareerSource Capital Region
Retention Key Mindsets That Retain Top Talent is a must read for leaders and managers who want to hire and retain high-performing team members. Most of us know and understand the high cost of turnover, but Colene Rogers takes us on a journey throughout this book that opens your eyes to not only the high cost of turnover and the lost opportunity cost of resources expended hiring replacement staff, but the intrinsic value of identifying, grooming, and cultivating top talent to remain with the company, realizing and recognizing each team members value, and setting a goal to strive to be an Exclusive or Career Company. Colene effectively and creatively drives home the point that retention and cultivation of top talent is essential to long term success in business. Retention is truly one of the best books on human capital I have read in my 20+ year career as a leader and manager.
Terry L. Hill
Division Director at The Florida Bar,
President-elect of the National Association of Bar Executives (NABE)
President of the Florida State University College of Law Alumni Board of Directors.
HigherLife Development Services, Inc.
P.O. Box 623307 Oviedo, Florida 32762
(407) 563-4806
www.ahigherlife.com
2020 by Colene Rogers. All rights reserved.
No part of this book may be reproduced without written permission from the publisher or copyright holder, nor may any part of this book be transmitted in any form or by any means electronic, mechanical, photocopying, recording, or other, without prior written permission from the publisher or copyright holder.
Printed in the United States of America.
10 9 8 7 6 5 4 3 2 1 25 26 24 23 22 21 20
Rogers, Colene
Retention: Key Mindsets That Retain Top Talent
ISBN: 978-1-951492-97-7
Library of Congress case # 1-8510459161
Scripture taken from the Holy Bible, NEW INTERNATIONAL VERSION, NIV Copyright 1973, 1978, 1984, 2011 by Biblica, Inc. Used by permission. All rights reserved worldwide.
Contents
Introduction
In April 2019 a headline came across my phone:
Unemployment 49-year low. Average wage hits $27.77 an hour. April jobs +263 K.
I loved what I was seeing, so I clicked on the headline to read further.
A deeper look revealed that a record number of people in the workforce supported a steady increase in demand for goods and services, giving businesses little reason to cut staff, especially with skilled workers so hard to find. As early as 2019, open jobs exceeded the number of officially unemployed Americans by more than a million.
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