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Scott Donaldson - CTOs at Work

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Scott Donaldson CTOs at Work

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Scott Donaldson,Stanley Siegel and Gary Donaldson interview many of the worlds most influential chief technology officers in CTOs at Work, offering a brand-new companion volume to the highly acclaimed elite At Work books including Coders at Work, CIOS at Work and Venture Capitalists at Work. As the words at work suggest, the authors focus on how their interviewees tackle the day-to-day work of the CTO while revealing much more: how they got there, how they manage and allocate projects, and how they interact with business units and ensure that their companies take advantage of technologies, teamwork, and software development practices to respond to organizational needs and improve employee productivity. Surveying a variety of unique corporations, CTOs at Work offers insights into the present and future of CTOs in organizations around the world.
Other books in the Apress At Work Series:
Coders at Work, Seibel, 978-1-4302-1948-4
Venture Capitalists at Work, Shah & Shah, 978-1-4302-3837-9
CIOs at Work, Yourdon, 978-1-4302-3554-5
Founders at Work, Livingston, 978-1-4302-1078-8
European Founders at Work, Santos, 978-1-4302-3906-2
Women Leaders at Work, Ghaffari, 978-1-4302-3729-7
Advertisers at Work, Tuten, 978-1-4302-3828-7
Gamers at Work, Ramsay. 978-1-4302-3351-0

What youll learn
  • How many chief technical officers from the worlds leading corporations do their job, and the skills they consider most essential for carrying out their work effectively
  • Interesting applications of technology and software development used to increase productivity or profitability in todays leading organizations
  • The technology and business-related challenges and opportunities that CTOs foresee in years to come
Who this book is for

Anyone interested in how a CTO views the use of technologies in an organization and leads its software development initiatives. This book is especially useful for managers, developers, and IT personnel charged with using automation to increase productivity. Indeed, its not just for aspiring CTOs, but also for project managers, software engineers, and application developers who want a better understanding of the strategies their senior IT executives employ to make their organizations as productive and competitive as possible.

Table of Contents
  1. SAIC
  2. CA Technologies
  3. Johns Hopkins University Applied Physics Laboratory
  4. Polar Star Consulting
  5. BPL Global
  6. NPR
  7. Mind Over Machines
  8. Gartner, Inc.
  9. Springer
  10. TinEye/Ide
  11. MAPA Group
  12. Johnson & Johnson, Vertex Pharmaceuticals
  13. Gerson Lehrman Group

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CTOs at Work Copyright 2011 by Scott Donaldson Stanley Siegel Gary Donaldson - photo 1

CTOs at Work

Copyright 2011 by Scott Donaldson, Stanley Siegel, Gary Donaldson

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher's location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law.

ISBN-13 (pbk): 978-1-4302-3593-4

ISBN-13 (electronic): 978-1-4302-3594-1

Trademarked names, logos, and images may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, logo, or image we use the names, logos, and images only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark.

The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights.

While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein.

President and Publisher: Paul Manning
Lead Editor: Jeffrey Pepper
Editorial Board: Steve Anglin, Mark Beckner, Ewan Buckingham, Gary Cornell,
Morgan Ertel, Jonathan Gennick, Jonathan Hassell, Robert Hutchinson, Michelle
Lowman, James Markham, Matthew Moodie, Jeff Olson, Jeffrey Pepper, Douglas
Pundick, Ben Renow-Clarke, Dominic Shakeshaft, Gwenan Spearing, Matt
Wade, Tom Welsh
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Copy Editors: Mary Sudul, Nancy Sixsmith
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To my growing family: Shelly, Melanie, Manoli,
Nick, Stephanie, David, Laura, and Ashleigh.
Scott Donaldson
To Bena, my wife, and our grandchildren: Eva,
Ezra, Avi, Raffi, Tal, Eli, Zoe, Sarah, and Emma.
Stan Siegel
To Gail Winston, my wife, for her support,
encouragement, and keen wit throughout
the process; and my Golden Retriever Colby,
who always knew just the right time
to take me for a walk.
Gary Donaldson
To the memory of Susan Marie Donaldson Leddy
who was taken too soon from her loving family,
Phil, Chris, Andrew and Remy.
Gary and Scott

Contents
Foreword

CTOs at Work is a terrific contribution that breaks the mold for books of its type. There are three traditional structures for harnessing the collected wisdom of CTOs and CIOs. The most scholarly treatments involve interpreting the results of some survey or surveys of CTOs. The resulting numerical data is then crunched through various mysterious but important looking formulae to obtain, purportedly, surprising conclusions. The authors, usually academics then include their own insights and recommendations for the reader. I like these kinds of books the least because they are sterile and devoid of real CTO insight. Surveys can provide some important data for researchers, but generally, when you aggregate the responses of a large number of CTOs, each in a unique situation, no real usable information ensues. For example, so what if the average budget of a CTO is $1million dollars? How can this information really be used?

Another approach to CTO mindshare books involves case studies of failed (and sometimes successful) projects, occasionally featuring commentary from the CTOs involved. In many cases, the editors/authors of these texts have never held the role of a CTO. Yet case study books tend to include self-righteous second guessing by the editors/authors. Or the case studies take information out of context to support some hidden agenda. The reader, then is put in the position of having to decide whose insight is betterthe real CTO, or some professor assessing the situation from the bleachers, and with the benefit of hindsight.

Until I discovered CTOs at Work, my favored template for CTO wisdom type books involved collecting essays from CTOs themselves. This third approach has the advantage of presenting information in the CTO's own voice, relatively unfiltered. I co-edited a book using this approach and I was pleased with the results. The downside to this structure, however, is that contributions can be uneven and sometimes haphazard, making it hard to discern any thematic content.

Now there is a fourth and vastly superior framework for harvesting the wisdom of CTOs. This book, CTOs at Work uses a series of in-depth, sit-down interviews with active CTOs. Editors/interviewers, Scott Donaldson, Stanley Siegel, and Gary Donaldson ask all the questions that you would want to ask if you had access to these CTOs. But the questioning is not formulaic, like some telephone survey. It's lively, informal, and the interviewers adapt each question to the previous response, giving the dialogue a much more conversational feel. It's like watching Inside The Actor's Studio hosted by James Lipton.

By virtue of this informal style, the CTOs open up and provide raw, unfiltered insights. You learn about their organization, role, and most challenging projects and colleagues. You also get to know the CTOs themselves, as human beings, not executives in gray flannel suits. For ten years I led a community of practice of CIOs/CTOs in the Philadelphia metropolitan area, and the dialogues you will see in CTOs at Work replicate the honest, intimate discussions we had in these community of practice meetings.

CTOs at Work contains valuable information for experienced CTOs, in their own words, unfiltered, and uninterpreted not spun to fit the agenda of some researcher or consultant pedaling the panacea du jour. This book is fascinating, inspiring, sometimes surprising and an invaluable resource for CTOs, CIOs, anyone working for these executives or anyone who wants to be a CTO or CIO one day. CTOs at Work is not a text book, yet I think it is as valuable as any CTO/CIO text book that professors use in their courses. In fact, it probably should be supplemental reading for any technology management course.

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