Dr Frank de Bakker - Managing Corporate Social Responsibility in Action: Talking, Doing and Measuring

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MANAGING CORPORATE SOCIAL RESPONSIBILITY
IN ACTION

Corporate Social Responsibility Series

Series Editor:
Professor David Crowther, De Montfort University, Leicester, UK

This series aims to provide high quality research books on all aspects of corporate social responsibility including: business ethics, corporate governance and accountability, globalization, civil protests, regulation, responsible marketing and social reporting.

The series is interdisciplinary in scope and global in application and is an essential forum for everyone with an interest in this area.

Also in the series

The Employment Contract and the Changed World of Work
Stella Vettori
ISBN 978-0-7546-4754-4

The Cooperative Movement
Globalization from Below
Richard C. Williams
ISBN 978-0-7546-7038-4

Capitalist Networks and Social Power in Australia and New Zealand
Georgina Murray
ISBN 0 7546 4708 0

Stories, Visions and Values in Voluntary Organisations
Christina Schwabenland
ISBN 0 7546 4462 6

Whistleblowing and Organizational Social Responsibility
A Global Assessment
Wim Vandekerckhove
ISBN 0 7546 4750 1

Repoliticizing Management
A Theory of Corporate Legitimacy
Conor Cradden
ISBN 0 7546 4497 9

Managing Corporate Social
Responsibility in Action

Talking, Doing and Measuring

Edited by

FRANK DEN HOND
Vrije Universiteit, The Netherlands

FRANK G.A. DE BAKKER
Vrije Universiteit, The Netherlands

PETER NEERGAARD
Copenhagen Business School, Denmark

First published 2007 by Ashgate Publishing

Published 2016 by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
711 Third Avenue, New York, NY 10017, USA

Routledge is an imprint of the Taylor & Francis Group, an informa business

Copyright Frank den Hond, Frank G.A. de Bakker and Peter Neergaard 2007

Frank den Hond, Frank G.A. de Bakker and Peter Neergaard have asserted their moral right under the Copyright, Designs and Patents Act, 1988, to be identified as the editors of this work.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Notice:
Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

British Library Cataloguing in Publication Data

Managing corporate social responsibility in action :

talking, doing and measuring. - (Corporate social
responsibility series)

1. Social responsibility of business
I. Hond, Frank den II. Bakker, Frank G. A. III. Neergaard,
Peter
658.408

Library of Congress Cataloging-in-Publication Data

Managing corporate social responsibility in action : talking, doing and measuring / edited by Frank den Hond, Frank G.A. de Bakker and Peter Neergaard.

p. cm. -- (Corporate social responsibility series)

Includes index.

ISBN 978-0-7546-4721-8 (hbk)

ISBN 978-1-3171-0185-7 (ebk-ePUB)

1. Social responsibility of business. 2. Industrial management. I. Hond, Frank den. II. Bakker, Frank G.A. de. III. Neergaard, Peter.

HD60.M3645 2007

658.408--dc22

2006039300

ISBN: 978-0-7546-4721-8 (hbk)
ISBN: 978-1-3155-9349-4 (ebk-PDF)
ISBN: 978-1-3171-0185-7 (ebk-ePUB)

Printed and bound in Great Britain by Antony Rowe Ltd, Chippenham, Wiltshire.

Contents

List of Figures

List of Tables

Notes on Contributors

Aurlien Acquier is an Associate Professor of Strategic Management at ESCPEAP and an associate researcher at the Center for Organization and Management Science (CGS) of Ecole des Mines, Paris, France.

Franck Aggeri is an Assistant Professor of Management at the Center for Organization and Management Science (CGS) of Ecole des Mines de Paris, Paris, France.

Frank G.A. de Bakker is an Assistant Professor of Strategic Management at the Department of Public Administration and Organization Science and a research affiliate of the Centre for Innovation and Sustainable Entrepreneurship (CIMO), both at Vrije Universiteit, Amsterdam, the Netherlands.

Helena Buhr is a PhD student at the Department of Sociology, University of Michigan, United States of America.

JeanPascal Gond is a Lecturer at the International Centre for Corporate Social Responsibility, Nottingham University, Nottingham, United Kingdom.

Pauline Gthberg is a PhD student at the Department of Business Studies, Sdertrns Hgskola/Uppsala University, Huddinge, Sweden.

Maria Grafstrm is a PhD student at the Department of Business Studies, Uppsala University, Uppsala, Sweden.

Frank den Hond, is an Associate Professor of Strategic Management at the Department of Public Administration and Organization Science and a research affiliate of the Centre for Innovation and Sustainable Entrepreneurship (CIMO), both at Vrije Universiteit, Amsterdam, the Netherlands.

Eirik J. Irgens is an Associate Professor of Organizational Sociology at the Program for Management Studies, NordTrondelag University College (HINT), Levanger, Norway, and an affiliated researcher at Learning Lab Denmark, The Danish University of Education, Copenhagen, Denmark.

Peter Neergaard is a Professor of Quality and Environmental Management at the Department of Operations Management, Copenhagen Business School, Frederiksberg, Denmark.

Harald Ness is an Associate Professor of Organizational Sociology at the Program for Management Studies, Nord-Trondelag University College (HINT), Levanger, Norway.

Claes Ohlsson is a PhD candidate at the Gothenburg Research Institute and the Departement of Swedish Language, Gteborg University, Gteborg, Sweden.

Esben Rahbek Pedersen is a postdoc at the Department of Operations Management, Copenhagen Business School, Frederiksberg, Denmark.

Paolo Rossi is a research fellow in Information Systems and Organizations at the Department of Sociology and Social Research, University of Trento, Trento, Italy.

Stefan Tengblad is an Associate Professor of Business Administration at the School of Business, Economics and Law, Gteborg University, Gteborg, Sweden.

MarieFrance B. Turcotte is a Professor of Strategic Management at the cole des Sciences de la Gestion, Universit du Qubec Montral, Montral, Canada.

Karolina Windell is a PhD candidate at the Department of Business Studies, Uppsala University, Uppsala, Sweden.

Elliot Wood is a Lecturer in Organizational Psychology at the School of Psychology, The University of Western Australia, Perth, Australia.

Philippe Zarlowski is an Associate Professor at ESSEC Business School, CergyPontoise, France.

Foreword

Its time to move the idea of CSR into the business mainstream. This can only happen when a broad range of business school faculty take on the task of showing how their disciplines can contribute to a better understanding of CSR. Corporate Social Responsibility (CSR), or even better, Corporate Stakeholder Responsibility (CSR), is about the practice of business. It is about how we create value and trade with each other. And, it is about the kinds of societies that we want to create and live in. In recent years, national governments, the European Commission, the United Nations, a number of NGOs, many business schools, and thousands of corporate executives have begun to turn their attention to this idea that capitalism is a vital part of civil society. Business is not now, and never has been inconsistent with thinking about how we remake our world to live better.

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