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Susan Snedaker - Business Continuity and Disaster Recovery Planning for IT Professionals, Second Edition

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Business Continuity and Disaster Recovery Planning for IT Professionals, Second Edition: summary, description and annotation

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Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Isaac Makes Landfall in the Gulf Coast. Wildfires Burn Hundreds of Houses and Businesses in Colorado. Tornado Touches Down in Missouri. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well. The new 2nd Edition of Business Continuity and Disaster Recovery for IT Professionals gives you the most up-to-date planning and risk management techniques for business continuity and disaster recovery (BCDR). With distributed networks, increasing demands for confidentiality, integrity and availability of data, and the widespread risks to the security of personal, confidential and sensitive data, no organization can afford to ignore the need for disaster planning.

Author Susan Snedaker shares her expertise with you, including the most current options for disaster recovery and communication, BCDR for mobile devices, and the latest infrastructure considerations including cloud, virtualization, clustering, and more. Snedaker also provides you with new case studies in several business areas, along with a review of high availability and information security in healthcare IT.

Dont be caught off guard-Business Continuity and Disaster Recovery for IT Professionals, 2nd Edition , is required reading for anyone in the IT field charged with keeping information secure and systems up and running.

  • Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental / technical hazards
  • Extensive disaster planning and readiness checklists for IT infrastructure, enterprise applications, servers and desktops
  • Clear guidance on developing alternate work and computing sites and emergency facilities
  • Actionable advice on emergency readiness and response
  • Up-to-date information on the legal implications of data loss following a security breach or disaster

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Business Continuity and Disaster Recovery Planning for IT Professionals Second - photo 1
Business Continuity and Disaster Recovery Planning for IT Professionals

Second Edition

Susan Snedaker

Chris Rima

Table of Contents Copyright Acquiring Editor Chris Katsaropoulos - photo 2

Table of Contents
Copyright

Acquiring Editor:Chris Katsaropoulos

Development Editor:Benjamin Rearick

Project Manager:Malathi Samayan

Designer:Maria Ins Cruz

Syngress is an imprint of Elsevier

225 Wyman Street, Waltham, MA 02451, USA

First edition 2007

2014 Elsevier, Inc. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publishers permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions.

This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein).

Notices

Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods or professional practices, may become necessary. Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information or methods described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility.

To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein.

Library of Congress Cataloging-in-Publication Data

Snedaker, Susan.

Business continuity and disaster recovery planning for IT professionals / Susan Snedaker, Chris Rima. - 2 Edition.

pages cm

Includes bibliographical references and index.

ISBN 978-0-12-410526-3 (pbk.)

1. Business-Data processing-Security measures. 2. Electronic data processing departments-Security measures. 3. Crisis management. 4. Computer networks-Security measures. 5. Management information systems-Security measures. I. Rima, Chris. II. Title.

HF5548.37.S67 2013

658.478-dc23

2013025237

British Library Cataloguing-in-Publication Data

A catalogue record for this book is available from the British Library.

For information on all Syngress publications, visit our website store.elsevier.com/Syngress

ISBN: 978-0-12-410526-3

Printed in the United States of America

14 15 16 13 12 11 10 9 8 7 6 5 4 3 2 1

Acknowledgments First a heartfelt thanks to Chris Rima for agreeing to - photo 3

Acknowledgments

First, a heartfelt thanks to Chris Rima for agreeing to collaborate on this second edition with me. Chriss real-world expertise combined with his process-oriented approach made him the perfect cohort for this project. He has helped improve upon the first edition in many respects. Hes also one of the smartest people I know and our working meetings turned into technology discussions that were engaging and enlightening. Thanks also to my friend and colleague, and brilliant attorney, Deanna Conn, for contributing a piece on legal aspects of data security within the context of business continuity and disaster recovery (BC/DR) planning. Thanks to my colleague Debbie Earnest who shared her expertise and experience (bumps and bruises) garnered from working in the field of BC/DR. Her advice and comments guided me in crafting the first edition of this book and her advice remains relevant today. Her contribution offers time-tested techniques for overcoming some of the common challenges to BC/DR planning. Last, but not least, this book would not have been possible without the support of our family and friends. Thanks to Lisa Mainz for wrangling the dogs and holding down the fort while I was working long hours to complete this project, and thanks to John Nowak for his unwavering support of Chris while we were out on this journey together. And a big shout out to Chris co-workers: Tony, Stephen, Nevin, Tony, Thomas, and Scott, for without whom Chris would not have been able to help me write this book.

About the Authors

Susan Snedaker is currently Director of IT and Information Security Officer at - photo 4Susan Snedaker is currently Director of IT and Information Security Officer at a large community hospital in Arizona, which has achieved HIMSS Analytics Stage 7 (EMR) certification and has been voted Most Wired Hospitals 2012 & 2013 years in a row. Susan has over 20 years experience working in IT in both technical and executive positions including with Microsoft, Honeywell, and VirtualTeam Consulting. Her experience in executive roles has honed her extensive strategic and operational experience in managing data centers, core infrastructure, hardware, software, and IT projects involving both small and large teams. Susan holds a Masters degree in Business Administration (MBA) and a Bachelors degree in Management from the University of Phoenix. She is a Certified Professional in Healthcare Information Management Systems (CPHIMS), Certified Information Security Manager (CISM), and was previously certified as a Microsoft Certified Systems Engineer (MCSE) and a Microsoft Certified Trainer (MCT). Susan also holds a certificate in Advanced Project Management from Stanford University and an Executive Certificate in International Management from Thunderbird Universitys Garvin School of International Management. She is the author of six books and numerous chapters on a variety of technical and IT subjects.

Chris Rima is currently Manager of Infrastructure Systems at a large utility in - photo 5Chris Rima is currently Manager of Infrastructure Systems at a large utility in the southwestern U.S. recently named Utility of the Year by the Solar Electric Power Association, and winner of a CIO 100 award for creating business value with technology innovation. Chris has over 15 years experience in information technology (IT) operations management and has coauthored three books on IT operations and security. Chris holds a Bachelor of Science degree in Aerospace Engineering from the University of Virginia and a Master of Science in Computer Information Systems from the University of Phoenix. Chris taught mathematics and IT courses at both the undergraduate and graduate level from 1999 to 2007 and has previously worked as a Program Analyst for the Department of Defense. Additionally, Chris holds a certificate in ITIL Foundations and was previously certified as a Microsoft Certified Systems Engineer (MCSE), a Microsoft Certified Trainer (MCT), and a Certified Technical Trainer (CTT). In 2008, Chris garnered a CIO 100 Award and two Storage Networking World award nominations for efforts at his current employer to streamline the management of server and storage operations using virtualization and shared storage technologies in order to reduce operational costs and improve disaster recovery capability.

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